Hotel was clean , quiet , fixtures and fittings very nice . Bed comfy , room had everything you need , plenty of tea / coffee / milk / sugar etc , not the usual " one cup " affair , the condiments were fair trade also which was good to see . The staff were attentive and polite .The food was superb , I had the ribeye steak for my evening meal and can honestly say it was one of the best cooked steaks i've ever had , cooked medium as requested , melt in the mouth ! And i was able to organise a packed lunch for me to take with me on checkout day for my hike . All positive , would definitely stay their again , and definitely recommend to others .

Minor point , a little bit of road noise early in the evening as the windows were period windows , secondary glazing might help, but it wasn't intrusive and caused no loss of sleep etc

The hotel was right in the centre of town and our parking space was clearly labelled/reserved (which was really helpful). The staff were welcoming and all very friendly and helpful. Breakfasts were excellent and with a good variety of choices - portions were huge! We ate in the restaurant on our first evening also and the meals there were also very nice. It was a nice touch to have a small bottle of wine left for us in our room on arrival and the room was cleaned and tidied every day with new towels provided and coffee etc supplies topped up. The hotel/room was quiet.

Personally I found the bed rather hard but accept that this is personal preference to some extent. The furnishings were also a little "style over substance". There was no full length mirror and actually the level of the one on the dresser was difficult to use. The extractor fan in the bathroom was pitiful, the door of the bathroom also obstructed it rather and meant that even to wash hands you really needed to close the door. The rainfall style shower was good but the second head was dangling and could not be directed, so if you didn't want to wash your hair you were out of luck.

Rooms were great for me and the kids, we had one of the upper floor rooms. Decor was nice and everything was clean and tidy. Dinner was nice put grub, good atmosphere and the kids enjoyed it. Breakfast had a good selection and quick service. Bala is a good gateway to North and West Wales, town has plenty to see and do, the lake is 10 mins walk with kids. Room has a passkey and so does the front door which makes things easier. Great shower in room 7!

Not that we watched a huge amount of TV, but the bracket needs changing so you can swivel it (having said that, we didn’t try to move it). For the kids it was a little noisy in town (live band at a local pub) however it was very quiet by 1030. As we had a bit of a heatwave we had the windows open probably made the noise worse - so whilst it’s sort of a negative, there was nothing that the hotel did wrong.

We only live just over an hour away from Bala and was attending an an open day on a farm just outside the town, we chose Plas y Dre as we did not want to drive home late and were lucky a room was a available, we had a lovely comfortable clean room with a huge shower in the ensuite comfy bed and it was lovely and warm. Nice choice of breakfast my scrambled eggs on toast was cooked really nice and my husbands full English the same, we had a very pleasant young man serving us he is a credit to the hotel, would be very happy to stay again.

Everything great

The room was a good size and both comfy and clean. There was a good choice for breakfast and the Welsh breakfast was delicious. However, the choice of bread slightly let the meals down, although this is only a small point and more feedback to the hotel, rather than detracting from the overall quality of our stay. Finally the hotel is situated n the middle of Bala, so everything within a short stroll. We had two evening meals in the hotel, which were both fabulous, especially the Sunday lunch.

Just the quality and choice of the breads.

What an amazing trip we had! Arrived to find our name on a reserved parking space- which is a really nice touch and great way to start the stay. The hotel is located on the main high street and in a really good location. I booked a family room and double. Both were a really good size, plenty of space and clean. We had food in the restaurant in the evening. Food was great and all the staff in the hotel and restaurant were friendly. Breakfast was equally delicious!

We had everything we could have possibly needed and more! The staff were very friendly and made us and our dog (greyhound) very welcome. The bed was super comfy. There was plenty of breakfast choices and food was delicious. The meals we had in the evening were beautiful too. We particularly liked the little touches to the room such as the car parking space with our name on it, which made it less of a stress as we knew where we needed to park and the little bottle of wine in the room. We were lucky with the weather and one night it was warm, there was a fan in the room which made it nice and cool for a good night's sleep. The hotel was in a lovely little town good location on the main street. We had the windows open each night and it was quiet at night. The front door was locked of a night but was easily opened with the room key card, made it nice and easy for emptying our dog in the early hours and late at night if needed but the place felt secure. We would definitely come back again and stay here to explore Wales more. We had such a lovely time. It was our first ever holiday with our doggo as we had recently rescued her and having a good place to stay made it much more enjoyable for all of us. You definitely got the feeling like the owners and staff knew what makes a good place to stay.

Nothing! It was perfect

Lovely front of house and breakfast staff. Great choice of breakfast. Cosy room with plenty of hot water.

No room cleaning during stay, having to ask for tea/coffee, sugar, milk refills then collecting them myself the next day as they arrive. Odd smell on the stairs by the toilets. Very outdated TV which doesn’t switch off with the controller so I had to get out of bed to switch off.

Family room was fabulous. Spacious, clean and beds really comfortable. Staff are amazing and parking couldn’t be better being behind the premises with your space reserved. We didn’t eat at the hotel but we wished we had. Amazing value and perfectly positioned for Bala Lake activities.

A door separating the two bedrooms would have been nice but it wouldn’t stop us booking again. It is clearly shown to be open on the photos.

allocated car parking large double bed in clean room with lots of power points, tea and coffee provided and a complimentary bottle of wine. electric fans and hairdryer in room. ensuite with walk in shower, plenty hot water and towels were good size and quality. quality furniture, hanging wardrobe and dressing table suitably quality furniture tastefully decorated information booklet

duvet too heavy for hot weather, would have liked cotton sheets too. nylon or rubber mattress protector led to “sticky” nights sleep. Single glazed window, road noise as at front of building. toilet roll holder in awkward position . no tumbler in bathroom for toothbrush/rinsing