It was a very nice hotel and a very comfortable bed and the person who was on when we arrived I think he's named was PAUL WAS VERY FRIENDLY AND VERY ACCOMMODATING VERY VERY NICE PERSON EVERYTHING WE ASKED FOR HE WAS MORE THAN HAPPY TO HELP WITH A SMILE A GENUINE NICE PERSON A CREDIT TO THE TEAM He even made it possible to have the pool to ourself and just to add the pool is fantastic OUT OF THE HOTELS IN BLACKPOOL WE HAVE STAYED AT THIS IS BY FAR THE BEST FOR THE MONEY

All was good but the night porter was very MEASURABLE it was like everything was hard work when you ask for something and he didn't speak much, it took the shine off a lovely stay he definitely needs some people skills, other than that I would say good value for money you definitely get what you pay for

The staff at this hotel were exceptional. I travelled with my 4 year old who we are waiting on tests to confirm autism. She struggles in strange places and often has melt downs. Every member of staff I came across want out of the way to support me..special thanks to the lady on reception who managed to get me into my room early so I could get my daughter settled but who also helped me with my luggage And then the man in charge of the breakfast room. My daughter had a full meltdown a couple of guest were visibly annoyed which didn't help but he did everything in is power to help and in the end when I had to take her back upstairs he brought us food to our room. It may seem like a small thing but to me it was huge. I told the manager of the hotel as I was leaving and I really hope these two particular people get some recognition I would 100%stay again

The hotel its self was fine..basic but fine it was a very good price so I was happy with what I got for my money. The only things I would say is a lick of paint would freshen the room and the gap under the door somehow being filled. There was some very noisy kids playing hide a seek in the corridors at 10pm and the gap under the door made it hard to tune them out. Also we had no hairdryer or bedside plugs.

Most of the staff was fantastic.we had a few problems when we first arrived.we got moved to a more suitable room.on the ground floor.the swimming pool was amazing..for myself I'm classed as disabled.i could walk down the steps..the water was warm..the dinners was really tasty..loved the cooked breakfast..i got on with most of the staff.there wasn't many in the hotel.due to the time of year..you had to pay to use swimming pool..£8 plus you payed extra for parking £5 a night.the hotel is in a great position.on the sea front..the beds in the rooms was very comfortable..

The one man on reception.the one with the bald head.he was not very nice when checking up in.me and my sister ant spring chickens.he tried to rush us.and when we checked out.we asked him if he could help us down the stairs,with our suitcases..we explained we found it difficult to get the suitcase down the stairs outside of hotel.he replied.well you go them up the steps.when checking in.guess he didn't win at charm school .plus the water in the rooms.was not hot even after we ran the tap a bit.we didn't shower when we was there.due to this problem.i did inform the reception..plus the changing rooms in the swimming baths ant warm at all..most of the staff was brilliant..over all this hotel is of good stadard.i would stop again too.

The reception team always gave us a warm welcome . They gave us all info about breakfast times , bar & how to book the swimming pool . Our room 309 Family room - double: 2 singles was perfectly sized with wardrobes ‘ enough drawers , mirrors . hangers . Hairdryer available from reception . it was spotless & warm/ comfortable. Brilliant help yourself full English breakfast , juices, hot drinks - even hot chocolate , cereals, toast etc . Bacon was superb , cooked just right and hardly any fat on it . All the usual items , and always hot . Provided us with tea& milk top ups when we asked - a big bag full !! Staff friendly & quickly topped up food when getting low & cleared tables . An evening meal was available if you wanted it £15 for 3 courses . The hotel had a fantastic location on the front ; fabulous to watch the waves & sunset from the bar or games area . Games area was great , our grandchildren made friends . You could take drinks in there .Most games were £1 . Drinks were reasonably priced & good choice of pump beers etc . Used the pool/ jacuzzi £5 for 1 hour each pre booked our time slot one night . we had the area to ourselves . Not far to walk from the train station , we didn’t take our car but all the spaces were taken when we arrived so we would have to have parked else where . Lift to access all levels - I am on oxygen so it was essential for me . Tram stops outside for both directions . We all absolutely loved our stay ( 2 adults & 2 grandchildren 12&9) & will be back soon . Ignore poor reviews of when it was the Bedford Hotel . Thank you .

Just 1 thing - the bathroom could do with a re furb but Bluewaters are slowly getting through rooms since they took over from previous owners / Bedford. So everything was clean & functional ( bath with shower over ) . Water was always hot & radiators on timer but shabby and wardrobes/ fittings needed an upgrade.

Lovely hotel and we have stayed in quite a few in the area. The room was a good size for 2 adults and a child although it was a pity you couldn't see the tower from the window, but you can't have everything and there was an excellent sea view stretching right to the North Pier. It was very hot when we visited, so it was a pity there was no fan you could rent or the window didn't open a little bit more. It is worth booking the pool privately, we have never had one to ourselves before and it was very relaxing. The food was good, we booked for breakfast and evening meal, there was something for everybody and it was quick service. Staff were all friendly and available for anything that you needed, also hard-working as they were always on the go. The bar was reasonably priced and well stocked. There is a tram and bus stop nearby, although the trams were very full by the time they got to the stop at Pleasant Street going into Blackpool

Too hot in the room, it is a pity the window only opened a couple of inches but I do understand it is to stop people throwing things out and for safety. Next time I would probably see if I could book a room with one of the bay windows

I liked the room and the view was amazing. We had a sea view. And the food was delicious. Like the fact there is a swimming pool. Even though we didn't get to use it at I will next time I book.

There was a bit of a problem at dinner because when I booked I didn't book Dinner bed and breakfast I only booked for bed and breakfast. Our first day was lovely and the 2nd day was not as easy to just order food at first but it got sorted in the end. And the lady apologise for the mistake. But it has not put me off booking again as the food was delicious and all the staff were very friendly and helpful. The view was also amazing.

Breakfast was great. Staff helpful.

Payment for parking Pay to use swimming pool (All should be included in the price)

Location , car park , warm , clean and tidy , helpful staff

Lift wasn’t working we had a pram with a toddler that we have to take up 2 sets of stairs , front door not suitable for prams or disabled access

We loved the pool the food and the staff were A1 wonderful hotel, could do with update but was spotlessly clean, smelt nice and the beds were comfortable

Nothing all was good Staff couldn't do enough Food was delicious

The game room was fantastic just right for what we needed, the bar area was great. Press the buzzer and the staff are with you. We never had a chance to go in the swimming pool due to just being busy at the weekend in Blackpool. The property is just outside a tram stop so easy access to Central. All the staff were friendly in the morning, afternoon and evening. The food was fantastic. My boys loved it. A quick snack we had chips, garlic bread and onion rings. But we did see other meals coming out whilst we were staying there and they did look fantastic.

I can’t really say anything bad about the prope