Loved the pool! the reception staff was very helpful. Loved the room, specious! Location next to the beach which was very nice.

Car park! Small and expensive. Z bed in the room very poor quality and flimsy. Not having enough towels for the sun beds. Not enough sun beds to be honest. Continental breakfast had not much choice. Not enough fresh fruit. Cooked breakfast on other hand was very nice. If you choose Latte it’s extra £4 charge. Kids play area is cute but not much stuff is actually working. No ball, or low battery…

Friendly staff. Lovely pool area. Good food at both restaurants. Close proximity to the beach. Nice room. Great free yoga class on Sunday morning.

Our room was not in the main building but a walk over the car park in what felt like a more temporary accommodation set-up and this wasn’t included in the listing. We were made aware of it a couple of days before when someone from the hotel called to let us know.

This hotel is undergoing a huge renovation programme but despite that it was a fabulous place to stay, the staff were very friendly and couldn’t do enough for us particularly the doorman who offered an exemplary service and is a credit to the business. The facilities on offer were excellent with a cinema room and a newly renovated gym. The restaurant offers an interesting menu with limited choices but more than satisfactory for our needs,

There was very little to dislike, parking is an issue and will undoubtedly be worse in the height of summer, when all the renovations are completed there is no doubt that this establishment will rival anything that Bournemouth has to offer.

We received a complimentary upgrade from a cosy to a standard room upon arrival which was a lovely touch! The reception smelled AMAZING - was fully transported to Miami! Super friendly and helpful staff. Wellness centre was wonderful and spa was beautiful. Cocktails and dinner was outstanding! Great value I thought as well for the set menu included in the cost of our stay (half board). The room itself was beautifully decorated, really clean, loved that they gave you cocktail making inspo and pineapple cups! Loved the cookies upon arrival also in the room and the coffee machine. Towels, robes, slippers and bath products were all divine! We LOVED The Nici and wouldn't hesitate to recommend!

Nothing negative at all to report

I would love to wax lyrical about this exceptional hotel, but would I revisit a hotel that wants to charge £27 to park in its own adjoining car park, the answer is probably not.

See above

Beautifully styled hotel with a fabulous pool, although it did get very busy. Great position near the beach and town with glorious views out to sea.

Having to pay for parking and breakfast

Everything except for the £27 car parking

The £27 car parking. I didn’t mind the £26 cooked breakfast but £27 for car parking is excessive.

Lovely hotel.clean and modern.Great vibe. Spa and pool really nice.great place to chill. Food really good at harrys.Breakfast fresh with good choice. Rooms are superb with everything you need . Beds are massive. We've stayed here a few times and never disappointed!! Staff are really good aswell.

Ok I don't appreciate paying an ex tra £27 PER NIGHT!! to park at the hotel I'm staying at. Totally unreasonable. We stayed 2 nights so cost us £54 in just parking. Why????. This cost has gone up aswell. In 2023 it was £15. Leaves a slight feeling of being extorted.

Excellent staff. V clean. Room with a view.

The room I had, was a so-called suite, but was in fact just a large bedroom. Need grab rails in showers. Room safe was at ground level, far too low to be used by all the most suple.

The pool side rooms are gorgeous, loads of room, chic decor, leading out to the lawn and pool. The rooms are dog friendly which was perfect for us and our frenchie. You get a lovely cocktail table in the room, with a decanter of spiced rum that they refill each night with enough for a few drinks. The bathrooms are beautifully tiled and are spotless. We enjoyed a lovely meal with our dog on the terrace in both restaurants - with a phenomenal steak in South Beach, and a rather tasty Sunday Roast at Old Harry's.. The spa is lovely, although the jacuzzi needs some maintenance as it does not produce bubbles. The outdoor pool is gorgeous with lots of sun loungers to relax 😎 plus you can access the beach from the hotel gardens. And the Bed in the room?! Don't get me started, I need to find out where to get one. So comfy, felt like a princess in it... They're are games rooms for kids, a cinema, and a lovely bar. Concierge parking, great cocktails, and great room service. And did I mention the hot tub?... All in all, a gorgeous weekend - and the weather made it even better.

The trays were left outside our room all day on one of the days, but this was addressed by the manager and happily resolved.