Freshly cooked breakfast was great, free parking, good location (although hilly so may not be a good option for everyone), manager/ host was great and highly amenable. Very reasonable price for what you get- have stayed previously and will probably stay again! We were even allowed to view two different rooms and was offered a choice of either- great service!

The shower temperature was highly temperamental and was a complete 'luck of the draw' if it was lovely and hot or just tepid/ cold. The carpet on the communal stairs could do with replacing as extremely thin and fairly worn so when guests come up and down the stairs it can be noisy if near your room.

The hotel is in an excellent location! We came down from London to go to the BIC center. It's literally down the road (a hill) to get there (the BIC) and then a few minutes from there you're in the town. Walking distance !hilly so great exercise esp in heels! The bed was very comfortable, did not want to get out of it. The breakfast was made fresh to order. Staff were friendly.

The shower in our room wasn't the best in terms of how it came out of the shower head but it was working so not too much of an issue. Just as a personal preference, there could have been a bit more beans with the brekkie :-D but honestly, we'd stay again- might become our regular place to stay when we come down!

I was extremely happy with staff's communication and efficiency! During check in I had an extremely tight turn around of 15 minutes as I had to go spectate a team at a competition taking place at the BIC which is only 5 minute walk away. They checked me in within 5 minutes and did not take my flustered-ness personally at all... in fact they were really calm about it and understood my rushedness without judgement! I also had an issue where I couldn't check out during the check out period as I was competing at that time. I had messaged them about this when I had booked them (quite late at night) and I was very surprised they were quick to respond saying they were fine with keeping my bags safely at the hotel until I was ready to collect. 2 Separate staff members clearly remembered this request as well and immediately knew who I was - again, excellent communication, care & attention to detail. The cooked breakfast was also good - it was quick and I was attended to super promptly!

Ah now, what a fantastic little hotel! Stayed here for 3 nights attending the Bob Dylan concert and MCFC v Bournemouth. Perfectly located, 5 min walk to town centre and local buses, 5 min walk to seafront, 2 mins to the BIC. Hotel itself is spotlessly clean, room well ventilated. Hearty freshly cooked breakfasts, with lashings of hot buttery toast and freshly brewed coffee. Nothing more to add other than a sincere thank you to the excellent staff, and the friendly (and rather beautiful) receptionist with the gorgeous smile!

Amazing hotel, nothing was too much trouble for the lovely lady who checked us in. She showed us to our room, which was a 2 bedroomed suite. Very well equipped with fridge, microwave, shower gel, hand wash and plenty of tea, coffee, sugar and milk. Also 2 bottles of fresh drinking water. As we were checking out very early the owner said she would cook our breakfast extra early for us. Breakfast was delicious and the children loved their pancakes from the special children menu. We would definitely stay again.

Nothing to dislike, this hotel is just perfect.

Breakfast was delicious - a good choice of cereals and cooked breakfast items - they cater for allergies too. The host was lovely, she carried my friend's suitcase to our room downstairs. Great value for money Our double room was on the lower ground floor. It was a good size, modern and clean. The shared spaces are a little dated, but clean.

Our shower was temperamental and either super hot, or cold, although we made the best of the cold water and cooled off after a hot day outside (22°c)! Not so nice in the morning though. Our radiator wouldn't turn off, so we had to sleep with the windows open- which meant we could hear every noise outside.

I was impressed with the hotel I'd chosen, it was in a safe, quiet location and close to the beach. I booked a shared bathroom accommodation and wasn't sure what it would be like as I've never shared before so I was glad that there were only 2 other rooms sharing the bathroom. The bathroom was clean and all the toiletries. My room was small and clean, it even had a fridge. The bed was comfortable and had a goodnight sleep. Breakfast was good and well done and the staff were friendly. I'd definitely recommend this hotel.

Only there for 2 nights, but ideally situated for all our needs. Close to the beach, plenty of eating and drinking establishments nearby too. Breakfast was 'spot on' plenty of tea and coffee in the room. Parking limited, but still managed to park, all different times of the day,afternoon or evening. The staff were lovely and very helpful.

Stairs to our room, as it was situated 'below stairs' it was lovely and cool though, which was a godsend, as the weekend we were there, was the hottest this year, so far!

The lady that greeted us was absolutely lovely, she was a fantastic host, and generally lovely to be around! The hotel was a 5 minute walk from the BIC, which made getting there and back after a concert incredibly easy. It was warm, the room was pretty basic but the beds were extremely comfortable. Tea and coffee station was perfect, and there was even a small fridge in the room, which was a lovely surprise! Breakfast was fabulous, all cooked fresh to order. Plenty of food, plenty of tea and coffee, and offered more toast!

There were parts of the hotel that weren't necessarily clean. Our shower cubicle had hairs on the bottom when we arrived. But nothing a quick rinse out didn't fix. There were some quite strange stains on the side next to the sink, and on the toilet lid itself. But had quite obviously been there for some time. At breakfast, the tables and chairs were covered in toast crumbs, and other various food crumbs (I assume) so had to wipe the chairs off before we sat down. And the same with the table we were sat at. The lids of the small milk jugs were also starting to rust on the inside, so had to be careful not to get any rust in our morning brew! Nothing too serious, just things we noticed during our stay.

Very good value for the area. Free parking. Good cooked breakfast. Friendly staff.

Though there is free parking, it is a small carpark and you can get blocked in. Not great if you have a large car or are first out in the morning. The stairs to our room need new carpet and are quite steep. Bathroom small. Shower cubicle very small, if you were a larger person you might not get in. For the money still an excellent choice.