Excellent breakfast a lot of choice freshly cooked tomatoes when we requested. Porridge on request too. All the staff were very friendly and helpful.

The weather it poured with rain the whole time. But the hotel lent us an enormous umbrella.

Suitably located we were attending a family funeral. The receptionist was very welcoming and helpful, she even carried our case up for us whilst my elderly mum and I took the lift. She was very helpful in ordering us taxis. The room and hotel was spotlessly clean, the beds were very comfortable and adequate amenities. The room was lovely and warm and quiet, no road noise and we slept well. There is a lovely ambience with the lighting, music and decor throughout. Unfortunately we only had time for a continental breakfast due to our time constraint but the choice of hot breakfast did look exceptional on the menu. The young waiter was very polite and attentive.

I wish I had asked for a room closer to the restaurant and front only because my mum is elderly and we were on the second floor through a few corridors and the lighting outside our room was quite dark. Room 15. I did inform the receptionist that our kettle wouldn’t switch off automatically and she said she would make sure it was fixed.

Absolutely everything. Staff are exceptional, who ever sets the culture and drives the standards needs to be very proud of the team, as not one person I interacted with during my stay was anything but brilliant. Staff are friendly, professional, kind, uplifting, engaging, attentive and make the hotel a really joy to stay at. The Food was great, ambience is relaxed and restful, decor is beautiful. The 3 star rating is total nonsense, this hotel is a 4star plus…. I will 100% be back. One of the best hotels I have stayed at.

Nothing

Staff were exceptional and very accommodating - they went above and beyond to help. Everyone I encountered seemed to really care about their guests having the best experience. The hotel and rooms were kept immaculately clean and the room we had was spacious with a nice neutral decor. Overall I was very happy with my stay and I would return.

The bed and pillows were quite firm and a little uncomfortable - it may just be personal preference, but I like a softer bed and pillow. Also a little consistency with regards breakfast would be good. The first day we were offered a menu which had options such as pancakes and smashed avocado and toast etc. The second day there was a continental buffet and a limited hot food buffet (no haggis, no selection of eggs, no pancakes etc). I had been looking forward to ordering something from the menu the second morning so it was a little disappointing not to have the same options.

Love this property staff are lovely . We’ve been a few times staying here and booked the queens suite for my husbands birthday . Price was good but couldn’t get tv in bathroom to work and this was a let down. Mini bar wasn’t fully stocked was two miniature bottles of vodka missing from it on arrival .

Would have been nice if total package was there . We were in the argyle suite but yet booked the queens suite so not sure what happened there .

Easy to find, adequate car parking, friendly welcome on arrival, well apointed spacious, comfortable and clean bedroom. Powerful shower - didn't try the spa tub, but nice to have the option. Excellent restaurant in the hotel very accommodating and a delicious breakfast in the morning.

A little disapointed the fancy TV in the bathroom didn't work, had it worked I would certainly have availed myself of the spa tub - but certainly not a deal breaker.

A neat rustic room in the middle of the quiet neighbourhood. Breakfast was good, restaurant was pretty. Receptionist actually returned to help us check in on her way back when she was us driving in. TV with Netflix was a bonus! Free parking too!

Room was quite small, and the layout of rooms was a bit weird where you might have to climb upstairs then downstairs. We only managed to find a rustic lift stashed away in the corner and managed to move our luggages down via that. But staff was friendly and all’s good!

Breakfast was a choice between continental and cooked breakfast. The cooked breakfast was fabulous, tasty sausage and thick cut bacon as well as haggis, potato cakes and mushrooms. Eggs were made to order, so were piping hot. The rooms were clean, bathroom was amazing with a fabulously spacious and hot shower. Bed was comfortable. The staff were great, couldn't do enough for you. Would definitely stay again.

Nothing

Overall the stay was excellent. Easy to find, good car park. Reception Staff - brilliant, restaurant staff great. Room was well decorated, bathroom was exceptional, evening meal was good value, well presented and tasted nice. Bascially, nothing was too much trouble.

Very minor gripes - baby in room below cried well into the night - not the hotels fault and also a bit of noise outside the hotel after closing time.

I was attending a wedding at the hotel, and there were no problems with the accommodation or the wedding reception, Some of the guests returning to their rooms at the end of the function were very noisy, but that is outwith your control. The evening meal on the date of arrival and the breakfasts on subsequent days were very good.

No significant problems or concerns. Some coat pegs on the wall behind the room door (when opened) would be very useful. A wire tray in the shower for guest's shampoo etc would also be useful. It was also difficult to fill the kettle because of the sink and tap design.