Big bedroom, big bathroom (with 2 windows !) and a big bed. Balcony was great but weather not so great. Breakfast was superb, the choice fantastic, real kippers, eggs benedict and all the usual standards, all cooked to perfection. Hot water almost instant and unlimited. The location is fine for restaurants and for walking in a very scenic area. Very friendly staff. We would stay there again.

Try as I might nothing springs to mind and petty nit-picking would not be appropriate. Shame about the weather; mid July and little sun

A very spacious and comfortable room with wide balcony with table and chairs overlooking the sea and small harbour. As usual with many British seaside hotels the furniture / bathroom fittings were perhaps a little 'tired' but nothing out of the ordinary and perfectly acceptable. An unusually excellent shower. The food in the restaurant was superb and if staying be sure to book a table for dinner - we phoned ahead but only got an early booking as it was full (Saturday). Breakfast choice and quality was excellent. The staff were delightful. Ventnor is a fine and quite eccentric place with seemingly a lot of (benign) witchcraft going on. We arrived during The Ventnor Fringe, attended a hilarious comedy show and paid a visit to the beautiful Botanical Gardens - highly recommended.

Pretty high end price and perhaps the standard of the surroundings did not quite match up (but it was a July Saturday so probably top price)

Beautiful boutique hotel. Staff were so caring and lovely. Breakfast was amazing and the evening cocktails exceeded our expectations. Our room had the best view and location was perfect, exactly what we were looking for to rest. The room although beautiful, it is quite old and tired. Very clean and towels and linen so soft and smelling amazing. Thank you to the staff and the lady in the reception for being so kind and caring.

The room is old and tired. It would look stunning if it goes through some light touch decorating/refurbishing process.

Almost everything regarding our stay was wonderful and as we expected; the staff were friendly, the room was clean, comfortable and came with a lovely view, the breakfast was a delight. We would love to come and stay again, but only when the summer season is well and truly underway.

The only downside was that our stay had a distinct 'out of season' feel to it, which is strange, given that we are in mid-late April now. We had not planned on having dinner at the hotel, but were informed upon check-in that the restaurant would not be open for dinner. We did not know this in advance and could potentially have left us with a bit of a problem. Having returned from dinner elsewhere later that evening, the hotel felt rather deserted. Other than the lady at the check-in desk, we did not see any other guests or hotel staff at all, until the next morning during breakfast.

Nice view, bright room, perfect location, very quiet. Stuff member who checked us in, wry professional and lovely lady.

Mattress had a dip on one side, didn’t have any sleep. Breakfast service very alive but food was delicious. Cleanliness could be better, lampshade was very dusty what was right in front of you when you lay down on your bed. Bathroom didn’t feel clean, marks on panel around toilet, shower room with build up limescale, bath tub water temperature was keep changing from very hot to cold

Clean linen Molten brown toiletries and well appointed rooms with a large shower. The view all around is great and my view towards the mountains was beautiful. 10/10 would stay again. Unfortunately I didn't have enough time for their breakfast spread due to an early start. The location is great and the beach is serene. Highly recommended. You get Nespresso coffee machine in the room and had 4 complimentary coffee pods. Wonderful!

Staff very friendly and accommodating

Parking..not fit for purpose however alternative offered down the road was ok. Menu advertised on wall outside was not Menu on offer which was disappointing. Staff made incorrect cocktail mix but that was fixed quickly. Window was broken in our room but was quickly attended to. Got room with view but two flights of stairs with no lift was a challenge

The location is amazing, and the view is great towards the sea. The room is nice and spacious, the breakfast was very good as well.

The facility and the room is mostly fine, but there are some small issues that could be better. For example, the drain of the sink was constantly closed, which can be manually taken out to let the water out, but this could be fixed. The heater in the bathroom was slightly rusted.

the staff was very helpful and made my stay. The room was very nice with all the things I needed. For the price of the room and as the hotel has a noted restaurant, I felt there should have been homemade biscuits for the coffee tray in the room. The breakfast was excellent, the ingredients were of a high quality.

The rooms were expensive. Breakfast started at 8.30am, maybe 8am would have been better.

Fab location, friendly staff, very clean room. Breakfast menu very good.

Cold water tap didn't work properly, tricky when turning it off in ensuite. Noise from the water system at night when another room ran the water. Dinner menu though lovely, was the same for the whole of my stay, no variation. The interior a little tired, paint flaking in places.