It was all superb...very comfortable and cosy and staff were great and made a lot of fuss of our 2 year old daughter. For a 2 star hotel it excelled itself and we would definitely return. Some people may comment that the hotel is old fashioned and perhaps needs modernising but everything worked and for the money you cannot complain. Could not fault the any of the food.

Nothing...only thing that could be considered is perhaps extending meal times...breakfast was 8-9am which is good if you like to get up and out, and dinner was 6.30 - 7pm which worked out well if you wanted to see the evening entertainment that started at 8pm.

Location was really good, a short walk to the main high street. Parking for motorbikes was really good. Room was clean and had tea/coffee making facilities, plenty of towels and storage facilities. A little bit dated but the style of furniture or colour of the paint, carpet or fabric pattern doesn’t affect your stay does it. Really comfy bed and fab black out curtains. The breakfast was great value and plenty full. Overall very good but the excellent rating goes to all the staff who are so friendly and helpful, nothing is too much trouble and no matter how much you harass them they help you with what you need with a big smile. Would definitely stay again. Thank you.

It could probably benefit from an upgrade with the decor.

Room was nice, bathroom very small but okay, loved the church bells ringing close by in evening! Staff were nice and service good, especially lady serving breakfast in morning. Breakfast was great and in a relaxing atmosphere, partially due to not so many other guests as off-peak period. Coffee was really great and lots of it at breakfast, I drank too much of it. Far better than all the fancy stuff sold at extortionate prices elsewhere! It has a lovely old-fashioned feel to it, this place. A wooden cubicle in the foyer for telephone that doesn't work, but a spectacle nonetheless! All round pleasant stay, and sadly too short.

A lot of places leave a spare blanket in the wardrobe in case guests need it. This is good practice, I think, but no blanket here! However, I found that I didn't really need one as the radiator worked efficiently. Could have been more hooks and ways of hanging things up in shower, as I kept dropping the shampoo etc. on floor and then stooping down in the confines of the very small shower to retrieve, shouting 'Oh, Fiddlesticks!' or something similar.

We were quite surprised about the price/quality for this hotel. It is very cheap and the room was comfortable, and the beds were good. The atmosphere of the room was not that great (felt a bit like a hospital room) but we had fun about it. No issue. The staff is very friendly and helpful. The bathroom had some forgotten parts with the cleaning. But in the end just a good hotel! The hotel is a bit dated, but that's something that makes it special at the same time.

It would be easy to find something. But for the price we payed, it is a budget hotel, with a very good quality. So I am not going to complain about anything.

The hotel was comfortable, breakfast was nice,staff in the dining room were very good. Had huge spider in the shower when we arrived. Lovely clean sheets and tea and coffee making facilities.

We were on the top floor, lots of stairs to climb,had I had known, I should've asked for lower floor as there were no lifts. When we arrived we had no towels, only one lady who was doing reception and the bar,all by herself. Didn't get any towels until we came back in from night out and then had to ask again, for the 3rd time. The 2nd time we asked, the lady said we had to pay for them!!.

My room had been recently refurbished. I was extremely happy with it for the class of hotel and price and with a good breakfast included. It was handy for the beach, Shanklin Old Town , good restaurants and buses. The staff were exceptional, not only friendly but helpful above and beyond expected, managing and helping me resolve problems not of their making. The breakfast room, comfortable seating area and entertainment area and bar were good. There is also free wifi

Any improvements would dictate a higher star rating and therefore price. For the price paid there was nothing I could suggest.

Honestly value for money wise this hotel can't be beaten - £70 per night in the dummer holidays for 2 of us including a cooked breakfast. Great breakfast, hot shower, clean enough room with tea & coffee making facilities, loads of storage, clean towels daily, lovely staff, free parking, great location.

Hotel could deffo do with a lick of paint BUT that is irrelevant to enjoyment of our stay. Blip with putting us in an uncleaned room rectified within minutes. Bed/mattress not to my liking comfy wise. Rooms on the warm side but we brought chargeable hand fans.

Excellent breakfast with attentive staff. Friendly reception and bar. Room service/cleasing staff very efficient. Handy off road parking for our two motorcycles.

My room number 5 had a very poor/soft mattress and could feel the springs moving underneath me. A stiffer mattress such as in room 8 would be prefered. The cold water in room 5 and especially room 8 would run warm for many minutes before having cool enough water to drink. It appears that the pipes are not insulated from each other with the hot pipe transfering heat to the cold pipe. Great loss of water !..

I highly recommend this hotel. Staff very friendly, helpful. The hotel may not look great from the outside, but it is very beautiful inside. I mentioned at the reception that my son's birthday is next week and that's why, instead of carousels, I came up with a 2-day tour of the Isle of Wight. My son got a cake for breakfast, and then a delicious breakfast. The hotel made us feel like we were staying with our best friends, they even helped us book a ferry at a promotional price. I give them 10/10 stars. My son said that this hotel feels like Harry Potter because the building looks small, but we walked for a long time through the corridors to get to the room. Our room had a sea view. Beautiful. We wholeheartedly recommend this hotel.

The hotel was clean and the staff friendly and helpful, willing to impart their local knowledge on where to go and what to see. Ideally located (5 minutes walk) near the beaches and the shops. The breakfast was excellent, more than sufficient (except the tomatoes could have been a little more cooked). The room was very welcoming and had all the facilities you need, tea/coffee etc as well as soap. There are no hair driers in the rooms, but they are held in reception if you need one.

Although not used by us, there is limited parking.