The location was excellent at the bottom of the royal mile only 15 minutes from the train station all the local attractions restaurants shops etc were minutes away the hotel was lovely we were greeted by friendly staff and were able to have an early check in which was a bonus our room was on the 4th floor but there was two lifts to use our room was quite small but it was clean and tidy the bed was very comfortable the bathroom was also quite small with a shower no bath but we had everything we needed the room was very warm we paid for Breakfast which was a help yourself buffet there was pleanty choice hot and cold items avaliable overall we enjoyed our stay and its was great value for money compared to other hotels in the area the staff were very helpful and friendly would definitely recommend and will use this hotel on our next stay in Edinburgh

The bathroom was very small but it served our needs

The location was perfect, welcomed by backpipe players on the Royal Mile and everything I wanted to see and do was in walking distance (5 to 30 minutes). I couldn't sleep with my window open because of a lot of people yelling and singing at night, but as soon I closed the window it was completely silent, that was a relief. Breakfast was good, scrambled eggs, sausage, beans, bacon, (chocolate) croissants, baquette and bread to make toast, some cereal and yogurt and fruit. Personnel was very kind, ready to help with a smile on their face. The bed was comfy and the bathroom had everything I needed (bodywash, shampoo, hairdryer). Also a big enough bathroom to freshen up downstairs (once you've checked out and roam the city again) with complimentary tampons and pads (very thoughtful Ibis, nice job) if needed. Would love to stay at this hotel again.

Boiled eggs, fresh juice, ovenbaked buns and some tomatoes and chives would've been a nice addition to the breakfast buffet. Nothing else to add here.

Location was excellent for exploring Royal MIle, Edinburgh Castle and meeting places for tours outside of the city. The staff was very friendly and accomodating in providing fan for the room. The facilities were very clean. The breakfast was excellent with a lot of selections to choose from to eat.

Our first stay was on the Hunter Square side and was very noisy. Our second stay was in an interior room and was quiet. With both stays, however our rooms were warm even though it was only in 60s outside. Rooms don't have airconditioners. Fans helped.

Great hotel for tourists staying in the Royal Mile area! The location is perfect, with several attractions, souvenir shops, restaurants and bars nearby. The hotel is right-sized for tourists staying for a few days The room was nice and comfortable for a single traveller. The hotel staff was super friendly and professional. I would stay here again.

The room temperature was warm and made for uncomfortable nights. The window is only able to be opened a short distance for security reasons and the thermostat is not controllable by the guests.

The location of this property cannot be beat - in the heart of the Royal Mile. the Staff was mostly outstanding and very engaging and helpful

Our Room was very cramped - not that surprising for rooms in Hotels in European Cities everywhere. But lighting in the room was a bit weird and very poorly designed and particularly poor in the Bathroom. Shower Stall was incredibly tight. The first day, the drain n the shower overflowed almost flooded the bathroom floor. Took a look and the drain opening diameter was the size of a bathroom sink drain. Drain was cleared by maintenance. Room HVAC was inadequate. Layout of the room was poor. Breakfast food quality was mediocre.

we loved how central it was, the staff were lovely and the room was very clean. breakfast was nice and early and the dining area was very clean

we would've liked some drawers in the room to keep our things in, not everything can be hung in the wardrobe. although it's not the fault of the hotel it was very noisy outside our window. we hardly slept the whole time we were there. barrels were being rolled and bottles emptied in a bin, people walking right under our window til early hours, it was so loud! maybe other rooms are positioned better, we were room 111

Location to Royal Mile could not be better; modern hotel with professional staff (before and upon arrival, very helpful finding economical place to store car while in Edinburgh)~

We requested a quiet room with our several-day-reservation. Upon arrival, we found outside/street noise intolerable & switched rooms (noticed and reported issue immediately; 'earplugs' would not suffice/solve discomfort; substitute room was still noisy at times but not unbearable). Other than that, modern room was small but fine, with comfortable mattresses (given room layout/size, luggage racks would be helpful/welcome) & bathroom was very nice~

Convenient location, very friendly and helpful staff. Staff accommodated my request for a quieter room.

Stayed at 2 floor - got lift to the floor and had to go up and down a set of stairs to a landing to get to my room. This was an issue for me as I had a very heavy suitcase. Not access to lifts to get up/down the landing. The bed itself was very uncomfortable and hard. A 5cm mattress liner on top of a hard brick mattress. It has to be the most uncomfortable mattress I have ever had staying in a hotel.

Good location, clean, could easily leave luggage when couldn’t check in

Very hot in the room

Location was excellent, next to the Royal Mile. Staff were friendly & informative. Rooms were perfect for our 1 night stay, comfortable beds, bathroom facilities were ideal. Breakfast was available at an extra cost . There was a good variety of hot & cold items plus cereals, toast, pancakes. Bar open til late .

The room did get very warm , there was no air con available. The window did open a fraction. There was some outside noise from revellers but to be expected with the location of the hotel. None were offensive so it didn’t bother us.