Staff were very responsive and helpful. Cleaning team do a great job and apartment was to a very high standard in all areas. I will definitely book a stay with them again should I ever be in then area.

After reading previous reviews I was a little nervous but had no need to be lovely apartment. Everything I needed for my stay will definitely use again.

Nothing

had everything we needed, good location, plenty of parking

doesn’t have a bath

Smooth check in, lovely clean apartment a few mintues from newcastle centre

cheap and realiable

liked everything

Great apartment and location, will definitely rebook in the future.

There was an issue when we arrive with the apartment not being clean however the host was very attentive and offered us another option however due to the size we needed we stayed where we were. The host was amazing I feel it was an issue he really wasn’t aware of.

Na

clean and comfortable

couldn’t get the water in the shower to a nice temperature just red hot,and some tea making facilities would be nice

Staff don't call you back when promised and also not told about a 100 pound deposit after booking

Was a easy location for where we needed

Apartment was filthy, had to go out and buy cleaning products, surroundings were also filthy entrance had old post scattered around the floor, hallway and entrance needed a good clean as well as the apartment we were in, furniture broken on arrival, carpets had multiple stains in toilet actually had left overs from previous tenants, sink and shower were covered in hair, left over food crumbs on kitchen sides we actually had to go out and buy cleaning supplies and bedding but actually had the cheek to charge us a cleaning fee, no bins around the property or outside so had to bag all our rubbish up in the living room Owners were very abrupt send multiple different post codes for property as the one on booking.com takes you to a housing estate when tried to contact didn’t answer the phone, told us we had to be 26 to stay but never mentioned on booking but then suddenly said it was ok for us to stay ( we’re all 24/25) Actually tried to find somewhere else to stay when we arrived due to how horrific the apartment was and how unsafe we felt as a group of girls but was unable to due to it being bank holiday weekend, actually checked reviews when booked and nothing bad was mentioned, was only when we had to send ID over that we realised this apartment is actually owned my ‘ Alexander apartments’ who are well known for being scammers! Do not waste your money and time on this property