Due to adverse weather we had to book a hotel last minute and I booked the comet . The comet was a fab find . Huge deluxe rooms , highly finished , warm , clean , superb bathrooms . Really professional staff from reception to kitchen to dining room with a fantastic quality breakfast . Breakfast really sealed the deal for us . We had been to a funeral in Hatfield & unfortunately driving conditions were appalling so we could not get home . The comet was the perfect choice & was in a brilliant location .

A little bit better signposting to the rooms would be great especially as you had to go outside main reception to find your block .

The room was clean and comfortable and very quiet despite its location on a busy road. The breakfast was very good, freshly cooked and lots of choice. We had dinner in the restaurant which was also good. I cannot fault the staff. Everyone was friendly, helpful and ready to go the extra mile to make our stay special. Highly recommended and would definitely stay here again.

I can't think of anything apart from possibly the location on a busy roundabout but that is an advantage for accessibility and the sound proofing in the building is so good that we did not hear any traffic at all..

Location was perfect as going to an event in Hertford. Room was lovely. Nicely decorated. Well equipped. Lovely modern bathroom. Nice to have air-con. Lovely comfy extra large bed. Slept like a baby. Bar was nice and we had lunch there. Mrs had the Caesar Salad and said was good & good size portion that she couldn't finish it. I had a BLT. Was really good and plenty of bacon inside. Breakfast was good. Plenty of choice & of a high standard. I always compare the scrambled eggs anywhere I stay to the ones I have in The Hilton Hotel chain. Soft, fluffy and creamy - and they were spot on - lovely and creamy and not just a solid lump like a lot of places! Staff were all lovely and attentive. Can't really fault anything. Free car park was a bonus compared to a lot of places these days.

Nothing.

I choose the Comet hotel as it is very close to the HIC and University of Hertfordshire. It is also pretty close to the Galleria Mall. It is at commuting distance to the College and University. The Luna (students accommodation) close by is very quiet so there is almost no noise. I didn't even hear the noise from the close-by road. The security is nice and the access to the room is well protected. The room is so comfy with a wonderful blue wall and beige bergere with lovely and comfy bedding. I could have a temperature of 21C or 27 according to the weather. I really loved the in-room cookies and chamomile tea but there is There was a TV with nice channels which I watch when I was not sleeping or having errands. There were adequate toiletries and the shower floor is nonskid which is a real plus. The room lighting was superb and adequate and the windows had white blinds besides the curtains. I had a lovely rest during those three nights and will surely stay there for my next visit in Hatfield.

There was a very slight odor from the drain hole of the shower area when showering the first day but rapidly addressed as I did not smell it after the room cleaning.

Recently and sympathetically renovated to better match the original art deco streamline moderne architecture. The staff were friendly and the room was clean, comfortable and well equipped, also having air-conditioning. There's a good choice of food and drinks in the restaurant and a good spread at breakfast. There is ample onsite parking.

It was difficult to turn the air-conditioning off at night without removing the keycard from the slot. Windows in the breakfast room a bit smeary and needed cleaning. Other than these minor things, I couldn't fault it.

First stay since the modern hotel accommodation has been attached to the original listed Art Deco building - made a pretty good job of it. Room was larger than expected and very comfortable bed and pillows. Breakfast was okay, lots of choice although hot buffet option is never as good as freshly cooked to order. Rooms well noise insulated against traffic noise.

Slightly disappointed that you charged for late checkout. I can understand why you might, but for what you charged you probably could have waved it and got a 5 Star Review.

My partner booked this stay for a birthday surprise and before our baby is due to arrive and it was perfect! Each and every staff member we had an encounter with went above and beyond to ensure we had a wonderful stay (Amy was our waitress Friday evening and delivered exceptional service along with the two ladies at breakfast Saturday morning) The hotel room was beautifully decorated, spacious and tranquil. The breakfast and evening menu were both thoroughly enjoyable.

Nothing!

Facilities was beautiful

I very very disappointed by my room service. Our dinner was brought up in a take away brown bag and take away bowl. I couldn't have ordered McDonald's or Chinese if I know this was the case. I was expecting a proper dinning experience with my spouse not a brown takeaway bag. No tray no nothing. For the price we payed on food, that was really disappointing.

We ate in the restaurant, and the food was very tasty, well cooked and served with a bit of style. Our room was in the new wing, and well designed with a comfortable bed and good shower - with a non-slip tray.

The only minor points was that there was no hook on the back of the bathroom door to hang a dressing gown, and one of the bedside reading lamps didn't work.

Breakfast was great and the staff were so good in the restaurant too. Wonderful selection of food well cooked and a comfortable set up. A good start to the day. Thanks folks

When I arrived, unfortunately they didn't have a twin room available even though I had selected that in my preferences, but they sorted us out with two rooms next door to each other at no extra cost so they really helped make amends to the problem.