Nice room in the original part of the hotel. Good heating for this time of year, so nice comfy room. Staff very helpful and attentive. Nothing seemed to much trouble. Nice touch on our last night when we told them we were celebrating our 38th weeding anniversary. Our first drink at the evening meal was on them, We Took a group of Masons to this Hotel in 2015 for a ladies Night and it didn't disappoint us this time either.

As we stayed for 4 nights, we found the meal choice a little stayed, It would have been nice to have had a larger choice of meals to improve the options each night

Room was nice and spacious and the bed was comfortable. Staff were friendly

Toilet seat was very loose. Shower was very hot even on the lowest setting. There appeared to be a small leak from the rear of the toilet. TV could be bit bigger.. Based on on-line comments I am concerned about 15 min grace period from entering the car park to paying the car parking fee (the £10 daily parking fee is acceptable). Lots of minor delays could easily push you over the 15 mins - I'm concerned that I may have a PCN in the post).

We loved the clean tidy rooms, asked for our 5 rooms to be close together, which they were. Check in easy, car park at back of hotel excellent Booked evening meal before we arrived by emailing reception, confirmation was instant. Our tv didn't work but was rectified immediately. The stay, hotel and staff were excellent it was just let down by one person which is a shame as a beautiful place.

Before arriving I emailed and asked reception if it was possible to have a table of 8 for breakfast, and they said they would have a word with the staff on duty. On first morning one of the friends on entering the breakfast room explained that we had requested a table for 8, only to be met by a very rude lady saying we don't do that, we explained we had an evening meal for 8 and so surely we could have a table for breakfast. No you can't, go sit down the end there was the reply, so hence the second night we went out for a meal elsewhere. Also the music was very loud for breakfast could do with being turned down a bit, as dancing queen and relax by frankie goes to Hollywood needs saving for later

we stopped at the Dukes head friday to Monday, all staff were great, our room was at the back of hotel was small than thought, but very comfortable, they were very helpful move us to a larger posher room in the older part of hotel, when our toilet got a leak, we didn't ask they just offered, food was great, last day breakfast wasn't as good as the other days, on last day manager spoke to us to make sure room was OK and apologies for the inconvenience of having to move. We was there as visiting friends and it was in the lovely square with everything in walking distance and ferry ride to the other side. Yes we going to stop again

only down side was having to pay £10 each day to stay in hotel parking at back. The first room was what they call cozy room I had move bed over so could get down side of bed, so make sure you look at pictures etc when booking, oh and no TV in new room which they seem shocked , we managed as only 1 night lol. I would advise take own hair dryer as ones they got on wall in bathroom wasn't the easiest to use as had to stand all time and hard to use , well for me wasn't very good ,

Everything about our stay was fantastic. Room was lovely albeit it a little small, would book a bigger room next time. The breakfast was a buffet breakfast which we like and the quality was great. We had dinner at the Hotel too and the food was excellent. One of the most refreshing things was the friendliness of the staff, everyone was so helpful and so very friendly. This made our stay even better. We would highly recommend this Hotel, everything was wonderful and the location is perfect, right in the town centre. We always managed to get a space in the car park too.

Couldn’t really improve on anything but would be nice if Hotel guests could park for free. However, this certainly would not stop us visiting again.

Staff were very friendly, they tried to put us as close together as possible which was very kind though hard to achieve for them. Location great, food delicious.

The pillows were terrible - clearly very vey old some very flat, some very full but very hard - really uncomfortable which i was shocked at. The shower in my bathroom didnt run away easily so some of the water ran onto the floor. Sadly my bedroom with window open was very noisy - some sort of air con running all night and lit up very brightly but thats not hotels fault but it did wake me up a lot in the night frustratingly.

Friendly and very helpful staff at reception Great food , especially the breakfast ,and service was excellent. Both managers on duty during our stay were so helpful and accommodating, thank you. Would recommend the hotel to anyone, just a few helpful points below would make it a 10 !

The hairdryer attached to the bathroom wall - not fit for purpose - antiquated - proper hairdryers should at the very least be available at reception There was only one lamp in a twin bed room and the lighting was dim. Accessibility- my mum has mobility issues and whilst staff were very helpful in helping her access the building - the permanent accessibility features are not acceptable. There should be automatic, button press entry at the rear and all the doors are old and too heavy for one person with a disability to manipulate by themselves, or with a carer.

town centre location

I disappointed with the parking payment of £10 per night which made it not value for money ..when you book a hotel they should include all costs for the stay ,and it only stated that there was parking !!!!..only stayed for one day but had I stayed longer the parking fee would break the camel's back. breakfast was at £25 for two .. went across the road to wetherspoons and had full breakfast , coffee etc.for £14 . spent the difference on petrol so if you stay their for say four days and park then breakfast that will add another £140 to your stay all costs will be £576. !!!

Location was superb we could not have been more central , our room was stunning and overlooked the main market place , staff were fantastic and especially the two lovely young ladies in the restaurant they both had the patience of a saint food was lovely

It sounds petty but in our fabulous room we had drawstring blinds which we were made aware by a notice that they were antique, one of them was broken and permanently down which stopped the air getting into the room , I did report it on booking in as didn’t want them to think I had broken it but sadly nothing was done about it , on the initial write up for the hotel it stated they had parking but didn’t state that we had to pay extra for it , and considering what we were paying I would have thought that it may have been free to guests

We stayed here as we wished to visit Sandringham. The staff were very friendly and helpful and we enjoyed our stay here. Dinner was excellent and service was good especially as they had a coach party in. Room was a decent size on 4th floor which wasn't a problem as the hotel has a lift. Convenient for the centre of town Would definitely stay here again if in Kings Lynn

Could not find a parking space but parked in a local council one which worked out cheaper that using the hotel one . If you load the car park app you can pay for overnight (18:00 - 08:00) and also prepay for morning so you don't have to get up before that to top up the parking. All in all good stay