Great location great staff and lovely rooms.

the facilities for the bar area are limited by current works. this was not obvious at booking until you dig a little deeper and get your confirmation email. although there was a smaller bar set up as an alternative.

It's a fabulous hotel, in fact, I've never stayed in one so colourful we loved it. Good location. Dog friendly hotel too. We would definitely stay there again. The staff were lovely, always had a smile. It was a last minute booking for us to be in Liverpool for the new year. The room was nice and clean, lovely fluffy towels, we had plenty of tea and coffee, and we usually take our Yorkshire teabags wherever we go. Breakfast was good. What more can I say? It was a fabulous few days. Thank you Malmaison, and Happy New Year!

It's a little dark in the room, not a moan, though.

Staff were great just did not have a fridge but all an all everything was excellent lovely friendly staff 👍👍👍👍👍👍

Fridge

Stylish hotel, beautiful surroundings felt very much at ease as I stayed with my 15 year old son to watch Liverpool play. Our twin room was lovely, breakfast was amazing lots of pastries, tea, coffee and a outstanding full English breakfast!! Will definitely book again... Really enjoyed the location especially walking along the waterfront felt very safe gorgeous at night all lit up. All staff were super helpful & very professional, made our stay very enjoyable thank you....

The mirrors in the bathroom are very truthful ha ha... only joking everything was fantastic!

Location was fantastic for a city break. Everything felt safe when walking around the city. Also enjoyed visiting new restaurants. Decided to opt out of the room being cleaned daily and enjoyed the free drink in the bar. We found the bar area very comfortable and relaxing. All the staff were very helpful. At breakfast there was plenty of choice..The room was spacious and comfortable...

Do prefer more lighting at this time of year..

Location on the waterfront close to the Liver Building. Stunning at nightime. Still a little buzz in bar area despite arriving quite late. Very comfortable room, with doggy treats left out. Lovely bed linen, on a big comfy bed.

Bartender rather slow. Upon arrival I had some big bags and 2 dogs, no offer to assist me to my room, so had to make 2 journeys up and down to room and back to car to collect everything, and then go off to park car in a separate car park. Bit of a faff.

First impressions count and Malmaison didn’t disappoint. From the minute we walked in, to the minute we left it was exceptional. Our check in was quick and informative (not robotic like some hotels) it felt considerate and friendly. Our suite was impressive, in space, comfort and views. On arrival we were greeted with a bottle of champagne and hand written greeting card (although we don’t drink champagne it was a nice token). We had a splendid view of the liver building and cruises on the mersey. Locations had been the reason we chose the Malmaison, very close to bars and restaurants and obviously the water front was a bonus. We started out even on a history tour that we had found online which didn’t last long, we found many bars & cocktail bars we visited instead. MITO had to be our favourite, quiet, cozy intimate cocktail bar, a great place for couples to relax and chat under a dim table lamp and drink amazing cocktails. We ended our evening in the hotel bar with a few drinks before bed. The staff were friendly and offered great choice of drinks, the atmosphere felt cozy and relaxed even as it got busier later into the evening. The breakfast in the morning was delicious, I full English breakfast with a great choice of fruit and pastries, tea and coffee.

My husband didn’t get beans on his breakfast! Ha ha I laugh but he is serious. I on the other had fully enjoyed my breakfast.

Fantastic welcome by a lovely Spanish lady on reception. The room was huge,I had a deluxe club,massive bed,great view,wonderful hot tub and an equally great shower/ wet room. The room contained everything you needed and a superb blackout blinds,always important for a light sleeper like me. But I had a wonderful uninterrupted nights sleep thank you very much. The corridors were lovely and quiet and a really good gymnasium to boot. Last but not least,the breakfast was superb. Lots of cereals,fruit,pastries etc to choose from and a hearty cooked full breakfast.It is also a 5 minute walk from Albert dock.A fabulous stay at Malmaison Liverpool.

Having to check out

From the moment we entered the hotel it was warm and welcoming. The overall decor is modern and relaxing. The staff were friendly and professional. The room was spacious, clean and very comfortable. It had a modern bathroom with big bath and walk in shower...the toiletries were aromatic. The bed was big and very comfortable. We had food and drinks in the bar - the menu choice was good and the food quality, when served, equally so. Overall a great experience.

I couldn't work out the air conditioning in the room but it wasn't a huge issue.

Great location by the docks and perfect for the Waterfront Festival we attended. Also nice and quiet compared to many of the city centre hotels. Breakfast was very good and most staff were good. Shower very good.

General level of decor was good and had a cool vibe about it but the rooms felt quite dated and need a refresh for the rate. Better blackout blinds also needed for a hotel next to a busy road as blind was difficult to drop low enough to block of road lights. And finally an extra meal had been added to our bill without any explanation. Appreciate that the staff took it off but frustrating that I had to spot it and question what it is doing there.