Delighted with the service which is always warm and friendly and the quality of the rooms far exceeds any of the other hotels I have stayed in this close to the center of Llandudno.

The breakfast was too small for my liking. Very well cooked and excellent service, however the portion size was far too small. I would like the option of ordering more, or have bigger portions available. The portion size would be fine for many of the hotels guests, but 1 sausage, one bacon, one black pudding etc is not enough for me. This is my only criticism and does not put me off staying again.

Didn't have the breakfast. The location for all facilities was fantastic, a lot closer to the railway station than I'd thought. Right on the high street and a stones throw from the sea front.

I would have liked to see mattress and pillow protectors otherwise the linen and towels were lovely.

The room was a really good size ..bright and exceptionally clean....the young lady on the desk was very helpful and polite...carried my case up to the room for me which I ve never had in other hotels I've stayed in..really good sized shower with both rainfall and hand held outlets..plenty of hot water and good pressure

Only a few things..the TV reception was very weak and only a few of the channels worked...a bedside table would have been good and there is no plug socket near the bed...but having said that there were usb sockets on the far wall to plug my chargers straight into

The staff were very helpful. My shower was too hot and I couldn't turn it down and the manager sorted it immediately. Breakfast was good because the hot food was brought to the table on order, rather than buffet style, so it was hot and not lukewarm. The chef was on his own one morning and had to take breakfast and beverage orders as well as cook and serve. He did really well. My room was spacious and very clean. The shower room was spotless.

There was no restaurant, which I wasn't aware of. I was travelling alone and this was a concern as there were very few places to eat nearby. I didn't spend much time in the room during the day, and if I wanted to watch TV in the evening there was little choice of stations.

Staff accommodated our late check in without any trouble, gave great advice regarding transfer from station. On the whole they're very friendly people and guests seemed to have a nice rapport with many dogs greeting you on the landing. Breakfast wasn't included in the booking but at £12 it was a generous offering which we added on with fabulous cooked options. Location was superb. A little faded from its heyday but clean and tidy.

Windows were not double glazed and there was a cold wind blowing in through the sash. Bright light outside room shone through the bottom of the door so the room wasn't actually dark. Unexpected step down from room into bathroom was a bit of a surprise in the night...

Great location, 2 minutes walk from the beach. 3 minutes walk from the train station. Spacious room, comfortable bed. Overall very clean with clean white towels and bedding. Although quite central it was quiet with no traffic noise. Staff helpful and polite

Although the room was very clean in general, the bathroom could do with some TLC. Grouting near the shower end of the bath and the bottom of the shower screen could do with a deep clean or replacing. The window on the outside doesn't appear to have been cleaned for a while. Despite this I would stay again

The lady who greated us when we arrived was exceptional she was there throughout our stay and worked tirelessly the entire time with a smile always. Everyone was so polite. The breakfast is something else we all really enjoyed it. The rooms however dated are really spacious and we feel you really do get value for your money staying here. As some rooms we have stayed in previously are very small. We all slepted really well.

I wouldnt say there was anything we didn't like. However the hotel could do with updating. We appreciate the old building though and it was a comfortable stay.

Lovely staff, convenient location, dog friendly, clean and tidy, comfy bed, clean bathroom. Lovely bar area although, we didn't go in there. Accommodating when it comes to late night access into the hotel, although, they had no extra front door keys for us, we got home at a reasonable time, so wasn't an issue. Would happily stay again.

Wasn't a wardrobe, just a piece of wood with some hangers right near the door which would've been a hazard. Lights near bed didn't work and one was coming off the wall. Shower Wasn't very powerful, didn't really work very well but did the job.

the room was large with a big comfortable bed plus a sofa and writing desk the bathroom was a nice size with a shower over the bath there was plenty of storage space for cloths .the staff were very helpful and carried our cases up the stairs to our room or though there is a lift it was not on the side of the hotel we were in . the breakfast is continental and English one of the staff comes to your table and brings tea or coffee then takes your order for fried breakfast if you want it the food is fresh and what we did like being a family run hotel everybody said good morning when you went in and had a chat the location is ideal 5 min walk to the station and the shops are just a few yards away it is a hotel where you feel very comfortable and want to go back to the owners bought our bags down when we were leaving and shook our hands really lovely place we will go back

nothing everything was perfect

Location was excellent a 3 minute walk to the station. And across the road from the retail park. The sea is literally next door. Heard great reviews about their breakfast so had one and definitely didn't disappoint was gorgeous. The staff where very friendly too. I'd stay again

Few niggles but didn't ruin my stay. Room was cold but it is June, who has heating on, but was cold outside and cool inside. No hairdryer so didn't wash hair when I showered. I never asked to be honest maybe they have one. Pillows bit flat but im being fussy now. Ha