It was central location on the promenade, car parking at the back of hotel. The towels in the bathroom were white, soft and fluffy. The bedrooms had all essential items for a comfortable stay. Reception staff were friendly and helpful.

First impressions was the massive scaffolding all around the property, which did not affect us staying Saturday night. Hotel older style and due a refurbishment. Breakfast was waitress service however would prefer self service as felt our waitress was unhappy. Took our order but never asked what type of eggs , ended up with fried which we do not eat.

This is a dated Hotel obviously going through renovations, but its welcoming, comfortable and clean. Our room at the back was quiet, beds were comfortable and the bathroom was spacious, with plenty of hot water. Parking was a bonus. Plenty of nice seating areas around the bar and overlooking the sea. Breakfast was good and served at the table. Very near shops, restaurants and the theatre. Its staff on reception, dining room and bar are a credit to this hotel. We only stayed one night, but it was great, thank you.

Nothing to dislike.

Very clean booked for disabled couple but although the room was very nice it only had a grab rail after stepping up into the shower with no shower seat.

Disabled access at rear of property was very dark and uninviting. Also ground near door uneven. Wasn’t able to take disability scooters inside the hotel.

A beautiful Victorian hotel with all its original mouldings and features. The dining room is spectacular and the service was really quick and efficient, with friendly courteous staff. Reception staff were excellent and incredibly helpful; checking in and our was really easy. The room was a good size with a newly fitted ensuite with shower. Everything was very clean ond well maintained. The bar had a great atmosphere and it was great to be able to play snooker there too. We really rnjoyed our stay.

Everything met or exceeded our expectations

The staff were helpful, friendly and efficient in the way they carried out their duties. The building, although Victorian, has been restored to its original splendour with the decor and carpets well maintained. Really good sea views from the bar and able to walk straight out of the front door on to the seafront. Meals good with table service and we were served very quickly. Good choice of menu.

Very little to dislike really, but we did find the ballroom very enclosed and claustrophobic. We found it very hot and stuffy. The entertainment was not to our taste but those there were obviously enjoying it, so each to his own.

Room 10 although the lower ground floor was spacious, clean and comfortable. The shower was absolutely brilliant. Free parking behind the hotel was an added bonus.If you are looking for a sea view, this is not the room for you. We found all the staff to be cheerful helpful and extremely hard working. We felt welcome and well catered for in every respect. The staff in the dining room couldn't do enough for you, and always with a smile. Eva the supervisor was flitting about making sure everyone was catered for quickly ,efficiently, with making time for a chat. Nice to have a full size snooker table for a game if you can pot a few! Entertainment in the evening ,ideal for more mature guests, with a bingo session in the middle. We thoroughly enjoyed our time with you. Thankyou. Joy and Phil Hyde.

Staff are amazing, helpful and friendly. Check in and parking brilliant, even during the Extravaganza! Room and hotel in general was very clean

evening entertainment was bingo and a few songs by (who I presumed to be), one of the coach drivers. Felt like Sunday night in a nursing home, ....however, had a lovely chat and a few drinks with one of the ladies after her friends grabbed their zimmers and left her on her own when 10:30pm bedtime came! It was a hot weekend, no air-con and the windows, (apart from one small one), were screwed! closed

Brilliant hotel in a great location, for what I paid it was a absolute bargain, it was a very big hotel and dated in places but very clean, good entertainment Inc bingo and lovely bar staff, very large restaurant with a menu service for breakfast, again the staff friendly and very efficient, also couldn't fault the food, I also had free parking so I'd definitely recommend and I'll be back, thanks everyone.

Nothing

Receptionist Zoltan was very good. I stopped here for a night and the single was good value for money for the price on a Sunday. Big portion for breakfast. Nicely decorated old fashioned building with the good location

Took a while to get served for breakfast but I can’t complain for the price paid online. If you are under 40 you might will feel young like myself as it caters to an older crowd.

Breakfast was vey good location perfect