Great location, very quiet but within easy waking distance of underground & restaurants Clean, comfortable room at a reasonable price

Only a minor issue but a later than 10:00 check out would be nice

Clean, comfortable with friendly helpful staff in a great location. Modern decor. Nice breakfast. No lift but staff took my bag up to my room so I didn't have to. Good value for London in August. Would stay here again.

As I didn't hang a sign outside my door, the room wasn't serviced. Only problem was there was no sign in the room. Suggest they advise customers on checking in of procedure if they want room serviced and that staff check the sign is in the room in a prominent position when preparing the room for the next guest. This was only a minor issue and didn't really detract from a great stay.

Wasn't sure what to expect as I had never stayed in London before and there were A LOT of choices for lodging. If you don't expect large US accommodations, you will not be disappointed. The Hyde Park Boutique hotel was not a large hotel which gives you a homey feeling. The staff were friendly and helpful. Breakfast was great and included lots of selection. The rooms are small, but to be expected in an historic building. The rooms and bath were clean and comfortable. Wifi worked with no problems. The location was great - not too far away, just a quick ride to the center of tourist areas, but public options for a lift are cheap. And being out of the center meant peace and quiet at night - we didn't hear any noise after our busy days.

Great location. The room was large and the beds were comfortable.

We had a basement room under the main entrance, and it was noisy anytime someone walked their bag across the floor above us (which happened both mornings by 6 AM and one morning at 3 AM). Bring earplugs in case you end up in that room.

It was value for money. Decent breakfast. The property was adequately furnished.

The lifts weren’t working and my mother had a hard time getting to the third floor.

Everything except the lack of lift! The staff are amazing; nothing was too much trouble for them. And of course the fact that one of them was able & willing to carry my bags up to the 3rd floor to save me from having to! Location is perfect too, 5 mins walk to Bayswater & Queen's gate tube, 7 mins to Paddington, half hour or so walk to Marble Arch, and about the same to South Kensington; just beware if you choose to walk it through Hyde Park (which is literally 2 mins from the hotel) the gates to Hyde Park shut at dusk, meaning walking 'the long way round' (still only about 40 mins) to get to South Kensington. Only a few tube stops to get to Notting Hill too, but I didn't have time to explore there again.

The fact that there's no lift, and we were on the 3rd floor… but I suppose that's just me being lazy!

The staff members were very lovely, kind and helpful throughout our stay, especially the lady on reception Friday day and breakfast Saturday morning. Give that lady a pay rise! Bed was comfortable, room was clean. Breakfast was continental, with booked eggs and toast available, served a purpose. Walking distance of Hyde Park, shit walk to Paddington Station, location is very good and quiet in the evening too. Would stay again.

If you have issues with stairs, I would recommend requesting a lower floor. We were up 3 flights of stairs with no lift.

Firtsly, my room was pretty clear because when i come to room i smelt the surface cleaner below because they just cleaned it. The location is fine. But you should know that on the street where the hotel located, many people drink and smoke on the sidewalks. They didnt disturb me but thats the fact.

There is no lift and my room was in the third floor, people were shouting while they climbing stairs. And at night I heard the voices of people in the rooms and on the street. There was no socket beside of the bed.

The Manager, Mr Mohammad Al-Emam, runs the hotel wonderfully well and has recruited a friendly, loyal and hard-working staff, some of whom we got to know reasonably well — Sam, “M.K.”, and Rohit. The location is brilliant, being only 15 minutes walk from Paddington, and 10 minutes or less to the Circle, District and Central lines of the tube system. The bed in our room was large and perfectly comfortable. And apart from the occasionally late comings and goings of other guests, the place is very quiet.

The coffee in the breakfast room is way too strong.

the rooms are clean along with the facilities, staff are friendly and we’re accommodating with regards to having late check out and securing our luggage when we arrived to hotel before check in. room service is nice as well.

the room is in third floor, there’s no mention in booking.con details that it’s a 3 stores walk up, with ridiculously inclined stairs. it was a nightmare going up and down 3 stories to the room especially when my wife and I are not used to it. should be mentioned clearly. for the price I would have loved to have an elevator. the sink in the bathroom was clogged and took two days to get it fixed.