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8.1

3,355 reviews

Novotel London Excel

Novotel London Excel

7 Western Gateway Royal Victoria Dock,, East London, E16 1AA, United Kingdom

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Sauna

Bar

Terrace

Novotel London Excel

Welcome to Novotel London Excel! This vibrant 4-star hotel is located at 7 Western Gateway Royal Victoria Dock, just a short 6.5mi distance from the bustling city center of London. With over 3355 reviews, you can trust that this hotel is a top choice among travelers.

At Novotel London Excel, you'll find a wide range of amenities to make your stay enjoyable. Start your day with a delicious breakfast, included with your stay. Take advantage of the free Wi-Fi to stay connected, and unwind in the Turkish/Steam Bath or sauna, both available free of charge. The fitness center is also complimentary and perfect for those looking to stay active. With soundproof rooms, you can ensure a restful night's sleep, and the 24-hour front desk is always available to assist you.

Additional amenities at Novotel London Excel include private parking (extra charges apply) and pet-friendly accommodations (with additional fees). The hotel also offers a bar, restaurant, and room service options, ensuring you can relax and enjoy your stay to the fullest. From the comfort of your room, you'll have access to a flat-screen TV, coffee machine, safe, and private bathroom with free toiletries.

Discover the perfect place to stay during your visit to London at Novotel London Excel. Book today and experience the best of this vibrant city!

Indulge in a variety of culinary delights at Novotel London Excel. The hotel features two on-site restaurants to satisfy your appetite. UPPER DECK offers a cozy and family-friendly ambiance, serving delicious international cuisine. From traditional dishes to modern creations, you'll find something to suit every taste. Why not try some European specialties or choose from a range of international flavors? With its welcoming atmosphere, UPPER DECK is the perfect place to enjoy a memorable dining experience during your stay.

When it comes to payment options, Novotel London Excel accepts several methods to make your stay as convenient as possible. Cash is not accepted, but you can use Diners Club, American Express, Visa, Mastercard, or JCB to settle your bill. This flexibility ensures that you can easily manage your expenses and focus on enjoying your time in London.

Novotel London Excel offers a selection of comfortable and well-equipped rooms to meet your needs. Whether you're traveling solo, with a partner, or as a family, there is a room type perfectly suited for you. The Standard Room with 1 Queen size bed ensures a cozy and peaceful stay for up to two adults. For those traveling with a friend or a child, the Standard Double Room with Two Single Beds provides ample space and comfort. Families can opt for the Quadruple Rooms, such as the Superior Room with 1 Queen size bed + convertible sofa or the Standard Room with 1 Queen size bed + convertible sofa, accommodating three adults and two children. And if you're looking for a touch of luxury, the Executive Premium Queen Room offers a truly premium experience. No matter which room you choose, you'll find a peaceful retreat to relax and recharge during your visit to London. Book your stay at Novotel London Excel today and enjoy a comfortable and unforgettable experience in this vibrant city.

Closest airports

London City Airport

1.3mi

London Heathrow Airport

20.9mi

London Gatwick Airport

25.9mi

London Stansted Airport

27.6mi

Luton Airport

30.4mi

Most popular amenities

Restaurant

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Sauna

Bar

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Elevator

Bathtub

Free toiletries

Rooms

Standard Double Room with Two Single Beds in Novotel London Excel

Show 5 photos

Standard, 2 Twin

2 Twin Beds

270 sqft

Private Bathroom

Bathtub

Minibar

Flat-screen TV

+

More details

Experience comfort and convenience in our spacious Standard Double Room with Two Single Beds, equipped with a private bathroom, bathtub, minibar, flat-screen TV, and free toiletries. Perfect for couples or small families, this room is the ideal choice for a relaxing stay.

Superior Room with 1 Queen size bed + convertible sofa in Novotel London Excel

Show 5 photos

Superior, Queen

1 Sofa Bed

1 Queen Size Bed

270 sqft

Private Bathroom

Bathtub

Minibar

Flat-screen TV

x4

+

x3

More details

Show 5 photos

Standard, 2 Single

2 Twin Beds

Wifi

+

More details

Show 5 photos

Superior, Queen, Sofa Bed

1 Queen Size Bed

1 Sofa Bed

Free wifi

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

Executive Premium Queen Room in Novotel London Excel

Show 4 photos

Executive Premium

1 Queen Size Bed

270 sqft

Private Bathroom

Minibar

Coffee machine

Flat-screen TV

+

More details

Standard Room with 1 Queen size bed + convertible sofa in Novotel London Excel

Show 4 photos

Standard, Queen

1 Sofa Bed

1 Queen Size Bed

270 sqft

Private Bathroom

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

Show 4 photos

Standard, Queen, Sofa Bed

1 Queen Size Bed

1 Sofa Bed

Free wifi

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

Show 3 photos

Suite

1 King Size Bed

1 Sofa Bed

Minibar

Wheelchair accessible

x8

+

x5

More details

Show 4 photos

Premium Superior, Queen, Sofa Bed

1 Queen Size Bed

1 Sofa Bed

More details

Show 3 photos

Standard, Accessible

1 Queen Size Bed

x4

+

x3

More details

Premium Superior

1 Queen Size Bed

x4

+

x3

More details

Premium

1 Queen Size Bed

x4

+

x3

More details

Guest reviews

8.1

3,355 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Stamp

8.2

February 2023

the location was great for the O2 and it was much quieter than being in the centre of London, the breakfast was expensive but is one of the best we have ever had.

the bedsheets had a few holes in and there were a few hairs on the sheets

🇬🇧

Mia

8.2

May 2023

Clean, modern and super comfortable

Issues with television and no water provided in room so had to pay £5.50 for a bottle of water

🇬🇧

Rachael

9.1

September 2023

Great location for transport links. Loads of great places to eat locally. Views of the river and surroundings were beautiful! Sitting in the terrace on an evening with a drink was the perfect spot to unwind after a long day. Rooms were well equipped and comfortable.

Specifically requested and booked a room with a bath 6 months before our stay. Arrived and we had been ‘upgraded’ to a room with no requested facility. When I called the desk, they couldn’t comply with our request as they had overbooked and had no rooms with a bath available. My partner went down to the main desk and all of a sudden the room type was available! I appreciate the ‘upgrade’ but the rudeness of the staff with myself and the blatant lie would not see me back here in a hurry!

🇳🇱

Studio

8.2

August 2023

Perfect hotel, very clean spacious rooms, comfortable beds and amazing view over de docks. Airconditioning works perfect, very quiet location after a hectic day in the city center. There is a gym, we were the ‘lucky’ ones that slept underneath it (275) which means you hear the gym sometimes…this wasn’t as bad as we thought and they did inform us beforehand. Next to the gym there is a sauna with towels free to use. Breakfast we didn’t order there is lovely coffee shop Fratelli’s in walking distance that has very nice coffee and a good selection of sandwiches and fresh croissants. This was way cheaper than the hotel breakfast (€ 21,75 pp in August 2023 kids free though). Also there is a Tesco express that is open till 23.00 in case you need something. When taking the underground to the center you pass a Starbucks for your to go coffee. Everyday we returned from the city our beds were made again, towels replaced and everything looked anew again, make sure you hang the tag ‘I’m out’ at your door.

I was a bit shocked at the amount of airplanes that fly low over the hotel, they either land or take off closeby. Luckily not the entire day but some days early morning. The location was apart from the occasional airplane very quiet, it is however quite some stops from the city center meaning transport costs could add up after a few days. We had no Oyster card since we were there 4 nights but I do recommend ordering one way before you travel to London it does save a lot or buy a day travel card for 15,50 that allows travel unlimited all day

🇺🇸

Yetti

8.2

April 2023

First time in the area, overall the stay was great although we did not get a chance to explore the hotel due to only staying for one night. The room was very spacious, I booked a double bed, it had a good sized bathroom and a lot of walking space including all of the normal amenities. For two people we felt able to move around the room without bumping into each other, unlike many hotels we've stayed in Europe. The staff were welcoming from the time we checked in until check-out. unfortunately I was unable to get the name of the lady that checked me in yet she was nice, also I'd like to highlight Florin at check-out for his excellent customer service and outgoing attitude! I paid 118 pounds for the night which was pretty good considering it was booked the day before. Overall, aside from the one thing mentioned below that I didn't like, I would definitely stay here again.

After check-in, I went to the bar to ask for a set of cutlery for takeaway food we had picked up prior to arriving. What wasn't expected, was the bar maid asking if I was staying in the hotel before leaving to get the cutlery. This did catch me off guard due to the bar not being busy at the time, specifically the female that I spoke had just finished stocking the fridge. Being that I was in the hotel, it would seem apparent that I was a guest, which didn't warrant the question at all. This did turn me off from the bar primarily based on this initial impression, in addition to her attitude not being pleasant or welcoming towards me, yet others did not receive the same type of attitude.

🇬🇧

Valerie

10

August 2023

Upgraded to executive room which was a lovely surprise and it was sooooooo nice. Everything you need and more. The “emergency kit” in the bathroom was above and beyond, every little thing that you might forget was in the kit e.g razor, comb such a lovely touch. Nespresso machine, lots of storage and a view! Beautifully clean, a lovely calm atmosphere throughout the hotel, perfect for unwinding after a day on your feet. Location is perfect with access to the Royal Victoria station or a quick cable car ride across to the excel and the tube. Lots of eating places, cafes, street food close by and restaurants/shops/cinema at the Excel.

Nothing

🇬🇧

Emily

10

May 2023

everything was clean and tidy, the room was a great size, breakfast was lovely and we some good interactions with staff at reception and in the halls. the room had loads of different lights which helped so much when each of us were doing seperate things, such a wonderful hotel we will be coming back.

there was quite a funky smell coming from the rooms (with no numbers if i remember correct) near ours, it was there consistantly for our whole stay but you couldnt smell it in our own room luckily. another thing was trying to get cutlery for our own food in the room, the reception staff were lovely and told us to go to the bar and that they would accommodate us, we go to the bar and ask for some knives and forks and they send us into the busy restaurant so we didnt bother, it was a bit confusing really.

🇨🇭

Andy

8.2

August 2023

modern hotel in the London ExCel district (which is pretty neat and quiet when there is no exhibition). Hotel has all you need, staff is friendly, bar has an amazing view; room is comfy and beds are really nice. We did not test breakfast as 24 pounds seemed a bit high-priced. Hotel is conveniently located on both, DLR and Elizabeth tube line.

WiFi was very unreliable and slow; you could hardly work and it was not possible to fix. For a hotel that host business guests, not a very pleasant thing. Plus in-room system was constantly getting offline.

🇺🇸

Charlotte

8.2

April 2023

The location was good for what I required for my stay. The room was nice and spacious, and the bathroom was a good size and clean. It was surprisingly quiet as well despite being right next to the airport.

It felt like my order had been messed up slightly as I booked a room with breakfast included, and when I arrived at the hotel there was an issue finding my booking, and then the following day when I went down for breakfast I was told that I wasn't on the list for breakfast so I had to buy it there in order to have something to eat which was not great.

🇮🇪

Nicolas

10

May 2023

My room was two single beds, excepcional room. Large, very very very comfortable bed, great bathroom, very clean. I only think it could have had a bottle of water or something. Anyway Amazing staff, friendly and helpful. Beautiful hotel. A pity that I didn’t have time to use all facilities. 10/10

The location is good, I would rate 7/10. it’s like 5min walking from the metro, however kinda far from the center, like 30-50min. A little bit of a pain if you need to go back and go again. But still good, could be worse/further.

Points of Interest Around Novotel London Excel

Airports

London City Airport

1.3mi

London Heathrow Airport

20.9mi

London Gatwick Airport

25.9mi

London Stansted Airport

27.6mi

Luton Airport

30.4mi

Restaurants

UPPER DECK

Cuisines

  • International

Ambiances

  • Family Friendly
  • Traditional

THE UPPER DECK

Cuisines

  • International
  • European

Ambiances

  • Family Friendly
  • Modern

Amenities of Novotel London Excel

Restaurant

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Sauna

Bar

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Elevator

Bathtub

Free toiletries

Stay rules - Novotel London Excel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Novotel London Excel

Does Novotel London Excel allow guests to stay with pets?

Yes, you can stay with your pet at Novotel London Excel. Pets are allowed, although there may be charges associated with bringing them.

At what times are check-in and check-out at Novotel London Excel?

The timetable for guests at Novotel London Excel is to check in post 03:00 PM and check out prior to 12:00 PM.

Does Novotel London Excel offer complimentary parking?

Yes, there is parking available at Novotel London Excel. The hotel offers private on-site parking at a rate of £25 per day. However, it is important to note that parking reservation is not possible.

What are the rates at Novotel London Excel?

For stays at Novotel London Excel, prices generally start at $117. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.

What are the room types available at Novotel London Excel?

The Novotel London Excel offers a variety of room options including Standard Rooms with 1 Queen size Bed, Standard Double Rooms with Two Single Beds, Superior Rooms with 1 Queen size bed + convertible sofa, Executive Premium Queen Rooms, and Standard Rooms with 1 Queen size bed + convertible sofa. All rooms have a size of 269 sqft and smoking is not allowed. The occupancy varies depending on the room type, accommodating 2 adults and 0 children in the Standard and Executive Premium Queen Rooms, 2 adults and 1 child in the Standard Double Rooms, and 3 adults and 2 children in the Superior and Standard Rooms with a convertible sofa.

What activities does Novotel London Excel offer?

Guests at Novotel London Excel can spend their time enjoying the leisure amenities offered by the hotel. They can relax and rejuvenate in the Turkish/Steam Bath and sauna, which provide a tranquil atmosphere for guests to unwind. For those who want to stay active during their stay, there is a fitness center available.

Additionally, guests can indulge in delicious meals at the on-site restaurants. UPPER DECK offers a family-friendly and traditional ambiance, serving a variety of international cuisine. THE UPPER DECK provides a modern and family-friendly atmosphere, offering international and European dishes.

Overall, guests have various options to spend their time at Novotel London Excel, whether it's through leisure activities or dining experiences at the hotel's restaurants.

Are there restaurants located within Novotel London Excel?

Yes, the Novotel London Excel hotel has two restaurants on site. The restaurants are named UPPER DECK and THE UPPER DECK. They offer cuisines such as international and European, and have ambiances that are family-friendly, traditional, and modern.

Which payment methods are supported by Novotel London Excel?

Novotel London Excel accepts payment methods such as Diners Club, American Express, Visa, Mastercard, and JCB. However, cash is not accepted for payment.