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+1-833-728-20413,820 reviews
From
$165Royal Victoria Dock, Western Gateway, London, E16 1AL, United Kingdom
Reservations:
+1-833-728-20413,820 reviews
1/150
Restaurant
Indoor swimming pool
Free wifi
Fitness center
Steam room
Sauna
Air conditioning
Bar
Welcome to the Crowne Plaza London - Docklands, an IHG Hotel! Located on Royal Victoria Dock, Western Gateway, this 4-star hotel is perfect for travelers seeking a stylish and comfortable stay in London. With a distance of 6.3mi to the city center, you'll have convenient access to all the exciting attractions the city has to offer.
Upon arrival, you'll be greeted by our friendly 24-hour front desk staff. Start your day right with our delicious breakfast options, included with your stay. Take a dip in our indoor swimming pool or unwind in the steam room and sauna. For those looking for some pampering, our spa offers a range of treatments to help you relax and rejuvenate.
With 3820 reviews, our hotel has earned rave reviews from previous guests. Enjoy the convenience of amenities such as free WiFi, air conditioning, a bar, a restaurant, and a fitness center. Choose from our non-smoking rooms, some of which offer stunning views of the lake or river. Whether you're traveling for business or pleasure, the Crowne Plaza London - Docklands is the perfect choice for your stay in London.
Prices start from $165 per night.
After a refreshing dip in the indoor swimming pool, head over to our on-site restaurant, Docklands Bar & Grill, for a delightful dining experience. With a European cuisine menu, you'll find a variety of delicious dishes to satisfy your taste buds. The restaurant offers a modern and family-friendly ambiance, making it the perfect place to enjoy a meal with your loved ones. Whether you're in the mood for a hearty breakfast, a quick bite for lunch, or a leisurely dinner, our restaurant is ready to serve you.
At Crowne Plaza London - Docklands, we understand the importance of convenience and flexibility. That's why we accept major credit cards, including Visa, Mastercard, and American Express, ensuring a hassle-free payment process during your stay. Say goodbye to the stress of carrying cash and enjoy the ease of paying with your preferred method.
Our spacious and stylish rooms provide a comfortable retreat after a long day of exploring the city. With options such as the Junior King Suite with a mini-bar or the Standard Double Room with Single Sofa Bed, there's a room type to suit every traveler's needs. Each room is carefully designed with your comfort in mind, featuring amenities such as free WiFi, air conditioning, and cozy beds to ensure a restful night's sleep. Wake up to stunning views of the lake or river from select rooms and start your day feeling refreshed and rejuvenated.
Choose the Crowne Plaza London - Docklands for your stay in London and enjoy a memorable experience filled with relaxation, delicious food, and exceptional service. With our prime location, outstanding amenities, and reasonable prices starting from $165 per night, you'll have everything you need for a perfect stay in the heart of this vibrant city. Book your stay with us today and get ready to create unforgettable memories during your trip to London.
Closest airports
London City Airport
1.5miLondon Heathrow Airport
20.7miLondon Gatwick Airport
25.8miLondon Stansted Airport
27.6miLuton Airport
30.3miRestaurant
Indoor swimming pool
Free wifi
Fitness center
Steam room
Sauna
Air conditioning
Bar
Terrace
24-hour front desk
Lake view
Non-smoking rooms
River view
Elevator
Balcony
Bathtub
Upper floors accessible by elevator
Free toiletries
Show 13 photos
Standard, Queen/Double
1 Queen Size Bed
1 Double Bed
270 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
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More details
This queen room with one double size bed includes a flat-screen satellite TV, high-speed Wi-Fi. This room features a tea/coffee maker.
Show 9 photos
Standard Minicooler, King, Accessible
1 King Size Bed
270 sqft
Wifi
x4
+
x3
More details
1 King Standard Minicooler Accessible is 269 square feet and includes a king-size bed 150-183 width plus desk.
Show 9 photos
Standard, Accessible
1 Double Bed
270 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
x4
+
x3
More details
Welcome to our Standard Double Room - Disability Access, a spacious 269 sqft room that comfortably accommodates 2 adults and 1 child. You'll enjoy a private bathroom, minibar, flat-screen TV, air conditioning, and other convenient amenities. With its wheelchair accessibility and thoughtful features, this room puts your comfort first.
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Junior Suite
1 King Size Bed
355 sqft
Lake view
River view
Private Bathroom
Balcony
x5
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x3
More details
Indulge in luxury with our Junior King Suite, featuring a spacious 355 sqft room with stunning lake and river views, a private balcony, and a soothing bathtub. Unwind and enjoy the amenities, including a minibar, flat-screen TV, and a coffee machine. Perfect for a romantic getaway or a relaxing retreat.
Show 11 photos
Standard, Sofa Bed
1 Double Bed
1 Sofa Bed
195 sqft
Private Bathroom
Bathtub
Minibar
Flat-screen TV
x4
+
x3
More details
Stay in our spacious Standard Double Room with Single Sofa Bed, perfect for a family of three. Enjoy modern amenities such as a private bathroom, bathtub, flat-screen TV, and air conditioning.
Show 7 photos
Standard, King, Accessible
1 King Size Bed
270 sqft
Lake view
River view
Private Bathroom
Minibar
+
More details
Stay in our spacious and accessible Standard King Room, featuring a comfortable King size bed and a private bathroom. Enjoy stunning views of the lake and river, and relax with amenities such as a flat-screen TV, minibar, and air conditioning. Perfect for 2 adults and 1 child, this room is fully wheelchair accessible and equipped with all the essentials for a comfortable stay.
Show 7 photos
Premium, King
1 King Size Bed
270 sqft
x10
+
x6
More details
Premium Room is 269 square feet and includes a king-size bed 150-183 width plus desk.
Show 14 photos
Standard Minicooler, 2 Double
2 Double Beds
Free wifi
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
2 Double Beds Standard Minicooler.
Show 23 photos
Standard, King
1 King Size Bed
270 sqft
Lake view
River view
Private Bathroom
Bathtub
+
More details
1 King Bed Standard.
Show 11 photos
Standard Room
1 Queen Size Bed
2 Queen Size Beds
270 sqft
Private Bathroom
Bathtub
Minibar
Flat-screen TV
+
More details
Standard
Show 5 photos
Standard Mini, Double
1 Double Bed
Minibar
Flat-screen TV
Non-smoking rooms
+
More details
25 SqM Bath Shower Combination Free Wifi
Show 7 photos
Premium
270 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
x10
+
x6
More details
The double room features air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as river views.
7.9
3,820 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
Deborah
8.2
October 2022
Rooms are clean and spacious. The beds are really comfortable and I had a good nights sleep. Breakfast is good with plenty of options. Reception staff are professional, especially Iqrah who I noticed greeted each visitor with a welcoming smile and a great attitude. The bar and restaurant staff also made us feel welcome and work very hard. The cocktails and mock tails are absolutely delicious. The location is great and the amenities are also good. I absolutely love this hotel. Well done Crowne Plaza Docklands. I will visit this hotel again and again and recommend to others.
The room we was in was a bit cold however when I mentioned it to reception, they tried to rectify the situation. When the heating couldn’t be solved in the room, we were upgraded to a room with river view (although it was still a bit chilly in there too. I suppose it’s just the time of the year and the heating system has not kicked in yet) but I was still extremely happy with the upgrade. The menu is limited and has been the same for years. Apart from these two small points, there isn’t really much I didn’t like about this property.
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Claire
8.2
October 2022
The hotel was really nice and perfectly located for our O2 plans Our view was amazing. overlooking the water. So pretty at night. The staff were lovely. The whole place was very clean The rooms was really nice. Toiletries were included and they had a hairdryer There is a Little Tesco supermarket next door if you forget something. The breakfast was really nice and the bar area is great too. There are several restaurants nearby but if you are going to the O2 there are LOADS of bars, shops and restaurants there. You have several options for travel to get to the O2. Cable car is a great way to get to the arena and its right outside the hotel! I'd suggest you book Fast Tack if you want to avoid the long queues. If you don't want the cable car, there is a train station behind the hotel and that takes you to your connections for either the ferry or the tube Book as early as you can to get the best deal as the prices go crazy all over London if there is an event on If you are travelling from LHR, get the London Express to Paddington. It takes about 30 mins and costs £25 each for Anytime Single). You then jump on the tube. You'll have a couple of changes to get you to the DLR train to Royal Vitoria. Its right behind the hotel. If you get a single, all day ticket, for Zones 1 to 3 it will get you to the hotel for £6.30 each. Its much easier, cheaper and quicker than taking a taxi. The City guide London web site is really helpful
The only thing I didn't like was there was no sound proofing so you could hear quite a lot of noise outside. Luckily, I brought ear plugs! :o)
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Anne
8.2
June 2022
Nice spacious room with comfortable beds. Friendly accommodating staff. Swimming pool and sauna. Great location right opposite dockside and cable car platform, ideal for O2 or excel access.
Had upgraded room to a dockside view which was not available at check-in, but this was compensated for by complimentary breakfasts of both days which was appreciated. Would have been nice to have a bar service food option the night we arrived. Elizabeth tube line was not running Sunday which made transfers a bit longer returning but was fine - a warning to hotel guests would be a nice touch.
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Martin
9.1
June 2023
The welcoming front desk staff who go beyond the call of their duty to make your stay a memorable one - special mention to Lillia and Daniella - both girls were exceptional. The breakfast was sumptuous with a variety of options. Safe and secure neighbourhood with restaurants and shops. Ambiance of the hotel was lovely.
Housekeeping staff that cleaned our room on Saturday of our stay didn’t do a good job - half hazard. Also please get the second elevator working as this is letting the hotel down with guests having to wait longer than usual. Taxi company used/ordered by hotel front desk ripped us off by charging £27 for a journey that was less than the one we had made 2 nights before and had cost £14.
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Jameelah
10
May 2023
Booked a 2-day stay for my birthday and wedding anniversary, i was expecting a not-so-good service! But me and my husband were surprised of the customer service they have! The front desk staff was really a plus! Our room was upgraded to King size with a wine, but we don’t drink. the bed was so comfy! we had fun and comfortable stay. they gave us a river view which was amazing! we requested toiletries and gave us! the pool was warm and of good size! the location is convenient, one cable car ride away to/from O2 arena! the breakfast was good! they gave us late check out which was excellent! did not regret our stay!
none
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Amanda
8.2
August 2023
Breakfast was lovely and lots of selection and can order additional items separately. View of the river was amazing. Location is brilliant as the DLR stop is just behind the hotel and the Cable Cars are just a few minutes walk. Room was spacious for the 4 of us and very quiet. Restaurant in the evening was lovely. The pool was great for unwinding at the end of the day. The kids loved it.
The air con in the room wasn't very good and the window couldn't be opened more than a few inches for safety reasons so got quite hot so didnt sleep very well. The pool area is very sad looking with ceiling tiles missing and paintwork flaking. Needs freshening up.
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Christine
8.2
August 2023
The room was good and very comfy. The staff were very polite and professional. The hotel is close to Victoria Dock DLR and Customs House on Elizabeth line so easy to get to London.
Breakfast was chaotic most mornings as there were lots of guests staying in the hotel and one morning two guests were arguing and disturbing other guest and the staff had to move one of the couples promptly. In all honesty the staff did there best. Table were set up outside the breakfast room for 2 people but it felt like when we sat there we far from the breakfast and we felt like spare parts. Also on our second day the pool was closed after the children's session for maintenance of the ceiling so hence we could not use the pool that day. The gym is split across two floors which made it awkward to use the full range of equipment
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Genevieve
8.2
August 2023
Bed was comfortable Room was clean Staff are friendly Facilities were clear and accessible Vegan Breakfast was lovely. Vegan sausages, hash brown, beans, milks. Fresh fruit was lovely.
For breakfast, not sure if the mushrooms were vegan or cooked in butter! Other IHG hotels make them vegan, so be good if these 100% are as well. Our room was not ready for check-in when we arrived at 3pm and we had to wait 1.5 hours. However, this has not happened before, so we would appreciate it. But I feel it was sad to lose that time. They've removed the hand sanitiser from the restaurant and hotel communal areas, which I think needs to be a staple. On the 2nd night of our stay, someone came to knock on our door at around 2-3am, and this really took us by surprise. Then there was on one there, and we found it hard to sleep back.
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Chun
8.2
September 2023
Room was nice. When we arrived the window was open for ventilation. Was noisy outside by sleep time so closed the window and tried to turn on some fan in the room but the panel was in german. Didnt have time to fogure things out so had to open the window again a bit. The sheets for the bedding were quite noisy and my 3 yr old kept moving around. Strange thing to notice but when its silent you can hear a lot. Breakfast was very nice. The swimming pool area was smaller than expected. Not a fault of the hotel but there was one or two particular families there with wild kids taking over the area being super loud, diving/jumping in the pool when it says no diving. These rules didnt seem enforced. If they werent there I think the pool would have been a nice quiet place to relax. Overall the stay was good.
As above
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Natalia
10
August 2023
This was an excellent and exceptional stay for our night out in the city. The staff were always smiled and hospitable, going the extra mile to ensure we enjoyed our stay. On our arrival we were surprised to have been chosen as the hotels “VIP of the day” receiving an upgrade to our room and complimentary drinks from the bar which was much appreciated. Our room was clean, spacious and airy with two comfortable extra large double beds. It’s close proximity to our destination at Canary Wharf was perfect with travel time a little under 9 minutes by car. Ps they do a great breakfast as well. This was not my first day at Crowne Plaza London Docklands… their excellent standards have ensured that I keep coming back whenever I’m in the City.
Some arm chairs in the bar need to be reupholstered or replaced as they edges were fraying other than that we had delicious cocktails at the end of our evening.
Airports
London City Airport
1.5miLondon Heathrow Airport
20.7miLondon Gatwick Airport
25.8miLondon Stansted Airport
27.6miLuton Airport
30.3miAirports
London City Airport
1.5miLondon Heathrow Airport
20.7miLondon Gatwick Airport
25.8miLondon Stansted Airport
27.6miLuton Airport
30.3miAttractions
Gabriel's Wharf
5.6miSir John Soane's Museum
6miNovello Theatre
6miDuchess Theatre
6miLyceum Theatre
6miLambeth Palace
6.1miAmbassadors Theatre
6.4miHer Majesty's Theatre
6.5miQueen's Theatre
6.6miLyric Theatre London
6.6miBomber Command Memorial
7.3miPrimrose Hill
8.1miLord's Cricket Ground
8.5miRochester
22.3miAscot
30.8miDocklands Bar & Grill
Cuisines
Docklands Bar and Grill
Cuisines
Ambiances
Docklands Bar/Grill
Cuisines
Ambiances
Docklands Bar
Cuisines
Ambiances
Location
Age restrictions
Availability
Restaurant
Indoor swimming pool
Free wifi
Fitness center
Steam room
Sauna
Air conditioning
Bar
Terrace
24-hour front desk
Lake view
Non-smoking rooms
River view
Elevator
Balcony
Bathtub
Upper floors accessible by elevator
Free toiletries
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Food & Drink
Bar
Breakfast in the room
Fruit
Kids' meals
Minibar
Packed lunches
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Hypoallergenic room available
Laptop size safe
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Living Area
Desk
Sofa
Media & Technology
Flat-screen TV
Radio
Telephone
TV
Outdoors
Balcony
Outdoor furniture
Terrace
Parking
Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Iron
Sofa bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Fitness
Fitness center
Indoor swimming pool
Locker rooms
Massage
Sauna
Spa
Spa facilities
Steam room
View
Lake view
River view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Public parking is available on site (reservation is not possible) and costs GBP 25 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
Visa,
Mastercard,
American Express
This property does not accept cash.
What are the check-in and check-out times at Crowne Plaza London - Docklands, an IHG Hotel?
Crowne Plaza London - Docklands, an IHG Hotel welcomes guests for check-in at 03:00 PM and the departure or check-out time is set at 11:00 AM.
Does Crowne Plaza London - Docklands, an IHG Hotel offer complimentary parking?
Yes, there is parking available at the Crowne Plaza London - Docklands, an IHG Hotel. The parking is on site and it is public parking. However, parking reservation is not possible. The parking price is £25 per day.
How much does a stay at Crowne Plaza London - Docklands, an IHG Hotel cost?
Rooms at Crowne Plaza London - Docklands, an IHG Hotel are available starting from $165. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.
What are the room types available at Crowne Plaza London - Docklands, an IHG Hotel?
The Crowne Plaza London - Docklands hotel offers a variety of room types, including Standard Double Rooms, Junior King Suites with Mini-bars, and Standard Double Rooms with Single Sofa Beds or Two Double Beds. All rooms have a non-smoking policy and can accommodate 2 adults and 1 child. Room sizes range from 194 sqft to 355 sqft, with bed options including Double, King, or Queen size beds.
How can guests spend their time at Crowne Plaza London - Docklands, an IHG Hotel?
Guests at Crowne Plaza London - Docklands can spend their time enjoying a range of leisure amenities. The hotel features an indoor swimming pool, hot tub/jacuzzi, steam room, sauna, and spa facilities. There is also a fitness center available for guests to use.
For dining options, guests can choose from several restaurants on-site. The Docklands Bar & Grill offers European cuisine in a family-friendly and modern ambiance.
Additionally, for those looking to relax and unwind, the hotel offers massage services at their spa facilities.
As for pool options, there is an indoor pool available at the hotel that is open all year round. Please note that the pool has age restrictions and is for adults only.
Does Crowne Plaza London - Docklands, an IHG Hotel feature a pool area?
The Crowne Plaza London - Docklands hotel has an indoor pool available for guests. However, there is an age restriction, as it is for adults only. There is no mention of any other pools at the hotel.
Are there restaurants located within Crowne Plaza London - Docklands, an IHG Hotel?
Yes, the Crowne Plaza London - Docklands hotel has on-site restaurants. The on-site restaurant is called Docklands Bar & Grill, which offers European cuisine.
Does Crowne Plaza London - Docklands, an IHG Hotel accept credit cards and cash payments?
No, Crowne Plaza London - Docklands, an IHG Hotel does not accept cash payments. They accept credit cards such as Visa, Mastercard, and American Express.
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