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7.9

3,820 reviews

Crowne Plaza London - Docklands, an IHG Hotel

Crowne Plaza London - Docklands, an IHG Hotel

Royal Victoria Dock, Western Gateway, London, E16 1AL, United Kingdom

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Indoor swimming pool

Free wifi

Fitness center

Steam room

Sauna

Air conditioning

Bar

Crowne Plaza London - Docklands, an IHG Hotel

Welcome to the Crowne Plaza London - Docklands, an IHG Hotel! Located on Royal Victoria Dock, Western Gateway, this 4-star hotel is perfect for travelers seeking a stylish and comfortable stay in London. With a distance of 6.3mi to the city center, you'll have convenient access to all the exciting attractions the city has to offer.

Upon arrival, you'll be greeted by our friendly 24-hour front desk staff. Start your day right with our delicious breakfast options, included with your stay. Take a dip in our indoor swimming pool or unwind in the steam room and sauna. For those looking for some pampering, our spa offers a range of treatments to help you relax and rejuvenate.

With 3820 reviews, our hotel has earned rave reviews from previous guests. Enjoy the convenience of amenities such as free WiFi, air conditioning, a bar, a restaurant, and a fitness center. Choose from our non-smoking rooms, some of which offer stunning views of the lake or river. Whether you're traveling for business or pleasure, the Crowne Plaza London - Docklands is the perfect choice for your stay in London.

Prices start from $165 per night.

After a refreshing dip in the indoor swimming pool, head over to our on-site restaurant, Docklands Bar & Grill, for a delightful dining experience. With a European cuisine menu, you'll find a variety of delicious dishes to satisfy your taste buds. The restaurant offers a modern and family-friendly ambiance, making it the perfect place to enjoy a meal with your loved ones. Whether you're in the mood for a hearty breakfast, a quick bite for lunch, or a leisurely dinner, our restaurant is ready to serve you.

At Crowne Plaza London - Docklands, we understand the importance of convenience and flexibility. That's why we accept major credit cards, including Visa, Mastercard, and American Express, ensuring a hassle-free payment process during your stay. Say goodbye to the stress of carrying cash and enjoy the ease of paying with your preferred method.

Our spacious and stylish rooms provide a comfortable retreat after a long day of exploring the city. With options such as the Junior King Suite with a mini-bar or the Standard Double Room with Single Sofa Bed, there's a room type to suit every traveler's needs. Each room is carefully designed with your comfort in mind, featuring amenities such as free WiFi, air conditioning, and cozy beds to ensure a restful night's sleep. Wake up to stunning views of the lake or river from select rooms and start your day feeling refreshed and rejuvenated.

Choose the Crowne Plaza London - Docklands for your stay in London and enjoy a memorable experience filled with relaxation, delicious food, and exceptional service. With our prime location, outstanding amenities, and reasonable prices starting from $165 per night, you'll have everything you need for a perfect stay in the heart of this vibrant city. Book your stay with us today and get ready to create unforgettable memories during your trip to London.

Closest airports

London City Airport

1.5mi

London Heathrow Airport

20.7mi

London Gatwick Airport

25.8mi

London Stansted Airport

27.6mi

Luton Airport

30.3mi

Most popular amenities

Restaurant

Indoor swimming pool

Free wifi

Fitness center

Steam room

Sauna

Air conditioning

Bar

Terrace

24-hour front desk

Lake view

Non-smoking rooms

River view

Elevator

Balcony

Bathtub

Upper floors accessible by elevator

Free toiletries

Rooms

Show 13 photos

Standard, Queen/Double

1 Queen Size Bed

1 Double Bed

270 sqft

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

This queen room with one double size bed includes a flat-screen satellite TV, high-speed Wi-Fi. This room features a tea/coffee maker.

Show 9 photos

Standard Minicooler, King, Accessible

1 King Size Bed

270 sqft

Wifi

x4

+

x3

More details

1 King Standard Minicooler Accessible is 269 square feet and includes a king-size bed 150-183 width plus desk.

Standard Double Room - Disability Access in Crowne Plaza London - Docklands, an IHG Hotel

Show 9 photos

Standard, Accessible

1 Double Bed

270 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

x4

+

x3

More details

Welcome to our Standard Double Room - Disability Access, a spacious 269 sqft room that comfortably accommodates 2 adults and 1 child. You'll enjoy a private bathroom, minibar, flat-screen TV, air conditioning, and other convenient amenities. With its wheelchair accessibility and thoughtful features, this room puts your comfort first.

Junior King Suite with Mini-bar in Crowne Plaza London - Docklands, an IHG Hotel

Show 25 photos

Junior Suite

1 King Size Bed

355 sqft

Lake view

River view

Private Bathroom

Balcony

x5

+

x3

More details

Indulge in luxury with our Junior King Suite, featuring a spacious 355 sqft room with stunning lake and river views, a private balcony, and a soothing bathtub. Unwind and enjoy the amenities, including a minibar, flat-screen TV, and a coffee machine. Perfect for a romantic getaway or a relaxing retreat.

Standard Double Room with Single Sofa Bed in Crowne Plaza London - Docklands, an IHG Hotel

Show 11 photos

Standard, Sofa Bed

1 Double Bed

1 Sofa Bed

195 sqft

Private Bathroom

Bathtub

Minibar

Flat-screen TV

x4

+

x3

More details

Stay in our spacious Standard Double Room with Single Sofa Bed, perfect for a family of three. Enjoy modern amenities such as a private bathroom, bathtub, flat-screen TV, and air conditioning.

Standard King Room - Disability Access in Crowne Plaza London - Docklands, an IHG Hotel

Show 7 photos

Standard, King, Accessible

1 King Size Bed

270 sqft

Lake view

River view

Private Bathroom

Minibar

+

More details

Stay in our spacious and accessible Standard King Room, featuring a comfortable King size bed and a private bathroom. Enjoy stunning views of the lake and river, and relax with amenities such as a flat-screen TV, minibar, and air conditioning. Perfect for 2 adults and 1 child, this room is fully wheelchair accessible and equipped with all the essentials for a comfortable stay.

Show 7 photos

Premium, King

1 King Size Bed

270 sqft

x10

+

x6

More details

Premium Room is 269 square feet and includes a king-size bed 150-183 width plus desk.

Show 14 photos

Standard Minicooler, 2 Double

2 Double Beds

Free wifi

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

2 Double Beds Standard Minicooler.

Standard King Room in Crowne Plaza London - Docklands, an IHG Hotel

Show 23 photos

Standard, King

1 King Size Bed

270 sqft

Lake view

River view

Private Bathroom

Bathtub

+

More details

1 King Bed Standard.

Standard Room in Crowne Plaza London - Docklands, an IHG Hotel

Show 11 photos

Standard Room

1 Queen Size Bed

2 Queen Size Beds

270 sqft

Private Bathroom

Bathtub

Minibar

Flat-screen TV

+

More details

Standard

Show 5 photos

Standard Mini, Double

1 Double Bed

Minibar

Flat-screen TV

Non-smoking rooms

+

More details

25 SqM Bath Shower Combination Free Wifi

Show 7 photos

Premium

270 sqft

Minibar

Flat-screen TV

Tea/Coffee maker

x10

+

x6

More details

The double room features air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as river views.

Guest reviews

7.9

3,820 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Deborah

8.2

October 2022

Rooms are clean and spacious. The beds are really comfortable and I had a good nights sleep. Breakfast is good with plenty of options. Reception staff are professional, especially Iqrah who I noticed greeted each visitor with a welcoming smile and a great attitude. The bar and restaurant staff also made us feel welcome and work very hard. The cocktails and mock tails are absolutely delicious. The location is great and the amenities are also good. I absolutely love this hotel. Well done Crowne Plaza Docklands. I will visit this hotel again and again and recommend to others.

The room we was in was a bit cold however when I mentioned it to reception, they tried to rectify the situation. When the heating couldn’t be solved in the room, we were upgraded to a room with river view (although it was still a bit chilly in there too. I suppose it’s just the time of the year and the heating system has not kicked in yet) but I was still extremely happy with the upgrade. The menu is limited and has been the same for years. Apart from these two small points, there isn’t really much I didn’t like about this property.

🇬🇧

Claire

8.2

October 2022

The hotel was really nice and perfectly located for our O2 plans Our view was amazing. overlooking the water. So pretty at night. The staff were lovely. The whole place was very clean The rooms was really nice. Toiletries were included and they had a hairdryer There is a Little Tesco supermarket next door if you forget something. The breakfast was really nice and the bar area is great too. There are several restaurants nearby but if you are going to the O2 there are LOADS of bars, shops and restaurants there. You have several options for travel to get to the O2. Cable car is a great way to get to the arena and its right outside the hotel! I'd suggest you book Fast Tack if you want to avoid the long queues. If you don't want the cable car, there is a train station behind the hotel and that takes you to your connections for either the ferry or the tube Book as early as you can to get the best deal as the prices go crazy all over London if there is an event on If you are travelling from LHR, get the London Express to Paddington. It takes about 30 mins and costs £25 each for Anytime Single). You then jump on the tube. You'll have a couple of changes to get you to the DLR train to Royal Vitoria. Its right behind the hotel. If you get a single, all day ticket, for Zones 1 to 3 it will get you to the hotel for £6.30 each. Its much easier, cheaper and quicker than taking a taxi. The City guide London web site is really helpful

The only thing I didn't like was there was no sound proofing so you could hear quite a lot of noise outside. Luckily, I brought ear plugs! :o)

🇮🇪

Anne

8.2

June 2022

Nice spacious room with comfortable beds. Friendly accommodating staff. Swimming pool and sauna. Great location right opposite dockside and cable car platform, ideal for O2 or excel access.

Had upgraded room to a dockside view which was not available at check-in, but this was compensated for by complimentary breakfasts of both days which was appreciated. Would have been nice to have a bar service food option the night we arrived. Elizabeth tube line was not running Sunday which made transfers a bit longer returning but was fine - a warning to hotel guests would be a nice touch.

🇮🇪

Martin

9.1

June 2023

The welcoming front desk staff who go beyond the call of their duty to make your stay a memorable one - special mention to Lillia and Daniella - both girls were exceptional. The breakfast was sumptuous with a variety of options. Safe and secure neighbourhood with restaurants and shops. Ambiance of the hotel was lovely.

Housekeeping staff that cleaned our room on Saturday of our stay didn’t do a good job - half hazard. Also please get the second elevator working as this is letting the hotel down with guests having to wait longer than usual. Taxi company used/ordered by hotel front desk ripped us off by charging £27 for a journey that was less than the one we had made 2 nights before and had cost £14.

🇬🇧

Jameelah

10

May 2023

Booked a 2-day stay for my birthday and wedding anniversary, i was expecting a not-so-good service! But me and my husband were surprised of the customer service they have! The front desk staff was really a plus! Our room was upgraded to King size with a wine, but we don’t drink. the bed was so comfy! we had fun and comfortable stay. they gave us a river view which was amazing! we requested toiletries and gave us! the pool was warm and of good size! the location is convenient, one cable car ride away to/from O2 arena! the breakfast was good! they gave us late check out which was excellent! did not regret our stay!

none

🇬🇧

Amanda

8.2

August 2023

Breakfast was lovely and lots of selection and can order additional items separately. View of the river was amazing. Location is brilliant as the DLR stop is just behind the hotel and the Cable Cars are just a few minutes walk. Room was spacious for the 4 of us and very quiet. Restaurant in the evening was lovely. The pool was great for unwinding at the end of the day. The kids loved it.

The air con in the room wasn't very good and the window couldn't be opened more than a few inches for safety reasons so got quite hot so didnt sleep very well. The pool area is very sad looking with ceiling tiles missing and paintwork flaking. Needs freshening up.

🇬🇧

Christine

8.2

August 2023

The room was good and very comfy. The staff were very polite and professional. The hotel is close to Victoria Dock DLR and Customs House on Elizabeth line so easy to get to London.

Breakfast was chaotic most mornings as there were lots of guests staying in the hotel and one morning two guests were arguing and disturbing other guest and the staff had to move one of the couples promptly. In all honesty the staff did there best. Table were set up outside the breakfast room for 2 people but it felt like when we sat there we far from the breakfast and we felt like spare parts. Also on our second day the pool was closed after the children's session for maintenance of the ceiling so hence we could not use the pool that day. The gym is split across two floors which made it awkward to use the full range of equipment

🇬🇧

Genevieve

8.2

August 2023

Bed was comfortable Room was clean Staff are friendly Facilities were clear and accessible Vegan Breakfast was lovely. Vegan sausages, hash brown, beans, milks. Fresh fruit was lovely.

For breakfast, not sure if the mushrooms were vegan or cooked in butter! Other IHG hotels make them vegan, so be good if these 100% are as well. Our room was not ready for check-in when we arrived at 3pm and we had to wait 1.5 hours. However, this has not happened before, so we would appreciate it. But I feel it was sad to lose that time. They've removed the hand sanitiser from the restaurant and hotel communal areas, which I think needs to be a staple. On the 2nd night of our stay, someone came to knock on our door at around 2-3am, and this really took us by surprise. Then there was on one there, and we found it hard to sleep back.

🇬🇧

Chun

8.2

September 2023

Room was nice. When we arrived the window was open for ventilation. Was noisy outside by sleep time so closed the window and tried to turn on some fan in the room but the panel was in german. Didnt have time to fogure things out so had to open the window again a bit. The sheets for the bedding were quite noisy and my 3 yr old kept moving around. Strange thing to notice but when its silent you can hear a lot. Breakfast was very nice. The swimming pool area was smaller than expected. Not a fault of the hotel but there was one or two particular families there with wild kids taking over the area being super loud, diving/jumping in the pool when it says no diving. These rules didnt seem enforced. If they werent there I think the pool would have been a nice quiet place to relax. Overall the stay was good.

As above

🇬🇧

Natalia

10

August 2023

This was an excellent and exceptional stay for our night out in the city. The staff were always smiled and hospitable, going the extra mile to ensure we enjoyed our stay. On our arrival we were surprised to have been chosen as the hotels “VIP of the day” receiving an upgrade to our room and complimentary drinks from the bar which was much appreciated. Our room was clean, spacious and airy with two comfortable extra large double beds. It’s close proximity to our destination at Canary Wharf was perfect with travel time a little under 9 minutes by car. Ps they do a great breakfast as well. This was not my first day at Crowne Plaza London Docklands… their excellent standards have ensured that I keep coming back whenever I’m in the City.

Some arm chairs in the bar need to be reupholstered or replaced as they edges were fraying other than that we had delicious cocktails at the end of our evening.

Points of Interest Around Crowne Plaza London - Docklands, an IHG Hotel

Airports

London City Airport

1.5mi

London Heathrow Airport

20.7mi

London Gatwick Airport

25.8mi

London Stansted Airport

27.6mi

Luton Airport

30.3mi

Restaurants

Docklands Bar & Grill

Cuisines

  • European

Docklands Bar and Grill

Cuisines

  • European

Ambiances

  • Family Friendly
  • Modern

Docklands Bar/Grill

Cuisines

  • European

Ambiances

  • Family Friendly
  • Modern

Docklands Bar

Cuisines

  • European

Ambiances

  • Family Friendly
  • Modern

Pools

Location

  • Indoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Crowne Plaza London - Docklands, an IHG Hotel

Restaurant

Indoor swimming pool

Free wifi

Fitness center

Steam room

Sauna

Air conditioning

Bar

Terrace

24-hour front desk

Lake view

Non-smoking rooms

River view

Elevator

Balcony

Bathtub

Upper floors accessible by elevator

Free toiletries

Stay rules - Crowne Plaza London - Docklands, an IHG Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Crowne Plaza London - Docklands, an IHG Hotel

What are the check-in and check-out times at Crowne Plaza London - Docklands, an IHG Hotel?

Crowne Plaza London - Docklands, an IHG Hotel welcomes guests for check-in at 03:00 PM and the departure or check-out time is set at 11:00 AM.

Does Crowne Plaza London - Docklands, an IHG Hotel offer complimentary parking?

Yes, there is parking available at the Crowne Plaza London - Docklands, an IHG Hotel. The parking is on site and it is public parking. However, parking reservation is not possible. The parking price is £25 per day.

How much does a stay at Crowne Plaza London - Docklands, an IHG Hotel cost?

Rooms at Crowne Plaza London - Docklands, an IHG Hotel are available starting from $165. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.

What are the room types available at Crowne Plaza London - Docklands, an IHG Hotel?

The Crowne Plaza London - Docklands hotel offers a variety of room types, including Standard Double Rooms, Junior King Suites with Mini-bars, and Standard Double Rooms with Single Sofa Beds or Two Double Beds. All rooms have a non-smoking policy and can accommodate 2 adults and 1 child. Room sizes range from 194 sqft to 355 sqft, with bed options including Double, King, or Queen size beds.

How can guests spend their time at Crowne Plaza London - Docklands, an IHG Hotel?

Guests at Crowne Plaza London - Docklands can spend their time enjoying a range of leisure amenities. The hotel features an indoor swimming pool, hot tub/jacuzzi, steam room, sauna, and spa facilities. There is also a fitness center available for guests to use.

For dining options, guests can choose from several restaurants on-site. The Docklands Bar & Grill offers European cuisine in a family-friendly and modern ambiance.

Additionally, for those looking to relax and unwind, the hotel offers massage services at their spa facilities.

As for pool options, there is an indoor pool available at the hotel that is open all year round. Please note that the pool has age restrictions and is for adults only.

Does Crowne Plaza London - Docklands, an IHG Hotel feature a pool area?

The Crowne Plaza London - Docklands hotel has an indoor pool available for guests. However, there is an age restriction, as it is for adults only. There is no mention of any other pools at the hotel.

Are there restaurants located within Crowne Plaza London - Docklands, an IHG Hotel?

Yes, the Crowne Plaza London - Docklands hotel has on-site restaurants. The on-site restaurant is called Docklands Bar & Grill, which offers European cuisine.

Does Crowne Plaza London - Docklands, an IHG Hotel accept credit cards and cash payments?

No, Crowne Plaza London - Docklands, an IHG Hotel does not accept cash payments. They accept credit cards such as Visa, Mastercard, and American Express.