The hotel delivered everything it promised. Moreover, the location was silent and in walkable distance to LCY airport, Excel center, tube station, and multiple bus stops to various parts of London (although does require some travel time to the city center). The staff was also very friendly. And as a bonus, a grocery late night shop nearby was very useful in providing some quick meal before and after the day routines.

The only thing I somewhat missed was more space to put things like luggage, papers, etc. on. However, that is probably only relevant for those who stay for a longer time, and there was still a useful closet + table, so definitely not a deal breaker.

The staff were incredibly helpful always, the rooms were clean, the facilities were good. The hotel is about a 15 minutes walk from the excel center and there's lots of shops close by if you've forgotten anything. Kettle in room with coffee and teas, hairdryer in the drawer, TV with Internet access (and wifi provided by hotel of course), and the absolute highlight facility was free parking! I would definitely stay here again.

The room was a little smaller than I expected and it's definitely not luxurious but we just needed a place to sleep for the weekend so this didn't bother me at all. If you're looking for something fancy I wouldn't recommend here but if you're just at an event at the excel and need a place to crash it's ideal

The hotel staff were very professional and accommodating, from the moment of check in till the moment of check out. The breakfast was nice and freshly made by a staff member. Fruit basket was available for whenever you want it even after breakfast. WiFi was decent. They also had gated parking so I was quite relaxed about parking at this place, just ask the staff member to open the gate as it's secured by a gate. The room was very cozy and there was central heating and also an extra mini heater as well especially during when I booked this. Overall the place and experience was worth the price.

Hotel exceeded expectations. Excellent location for Excel centre (5-10 minute walk from East Entrance). I was fully prepared for it to be a dump because it was so cheap for this area but the room was clean, spacious, comfortable and very warm (below freezing outside).. Staff were super nice and there's a cracking chippy across the road. I've previously stayed in some of the overpriced chain hotels in this area but this place is a gem. 10/10 will stay again. I stayed in "the annexe" which was a converted house a few doors up from the main hotel.

Nothing. All good. It's on a fairly standard East London street, if such things bother you then you can pay three times the price for the Travelodge I guess.

The staff were so accommodating in every possible way. We were greeted with cold water bottles and helped with parking along with the staff helping us to our room with our luggage. We were even up grated to a family room rather than the double room I had originally booked for me and my daughter. They even gave us a tray of ice when requested by my daughter on Saturday evening as she wanted a cold drink. A fan was even provided in the room along with an iron and ironing board. Tea and coffee were no bother when asking for extra. We were told by the manager that they were happy for us to leave the car in their secure car park when checking out, not that we needed to, but the offer was very appreciated . The staff went far and beyond to make us comfortable on our stay at the hotel, which was so much appreciated.

Maybe more plug sockets in the room but still managed.

This was an excellent price for the location and its proximity to ExCeL - it has everything you need for an overnight stay. Check in staff were very friendly - I was in the annexe and they took the time to walk me over to the room. The room is small but perfect when you're travelling for an event and its a short stay.

*Not a dislike but something other guests may want to be aware of - it is a small bathroom - was fine for me but something other guests may have issue with. Everything in it was new and clean - its just a small space!

Great staff, great service exceeding my expectations, especially for the price. The location is good, not exactly central but very accessible via the Elisabeth Line.

The room was a bit small and under the attic, so it didn't have a desk that I could sit comfortably at. Nothing wrong, I just recommend confirming with the photos before booking, not all rooms are equal. Thankfully the very caring staff let me use the lobby, which has tables, free fruit and a kitchen for preparing our own food from the supermarket (many around the hotel, including a few restaurants). Wifi was great too, so I just worked from there.

Ideal location for ExCeL east entrance, 10 mins. ExCeL west & Custom House stop on the Elizabeth Line are 20 mins. It's in a residential area so no pubs, restaurants or coffee shops nearby. Theres a chippy across the road though. The room was clean, had toiletries, towels, hairdryer & ironing board with iron and TV. A decent shower. 2 USB charging points. It was a good, clean, budget hotel.

I had a compact double which was as it was as described, compact. Fine for one but tight for two.

Lovely staff and nice room.

I enjoyed my stay. No complaints.

Booked 1 night to go to event at ExCel.. so glad I did! Hotel receptionists were very helpful and generous allowing me to park in the hotel parking space all day so I could leave it and walk from there to ExCel. Saved me a few quid! Room was reasonable size and had a decent balcony from where you could see the London skyline! Breakfast was a lovely bonus as well. All for less than any of the well known 'big brand' hotel chains nearby. Would stay again.

Not really a dislike but is next to busy road (can't really do much about that) and maybe could have more choice of breakfast, but what they had was good and freshly made.