Staff are lovely, breakfasts and restaurant very good. Location superb. Good value.

Reception kindly changed my room which was originally at the very end of the hall in the newer section. That room had a lovely, beautifullly renovated, large bathroom, but the bedroom itself was small, dark and looked a bit sad with no pictures under picture lights, a mirror just propped up against the door adjoining the next bedroom and metal desk with chair that requires cleaning/reupholstering. The new room (#6) was lovely but the downside was that I could hear everything in the next room - from the television to the person visiting the loo.

We loved the bridge , our room number 1 was lovely , the only thing I couldn’t use was the bath , far too deep to get out , also the situation of the hotel on the main road was really busy and noisy , constant cars up and down while early hours . Both windows in the room were faulty , one had a broken pane of glass which was hanging out from the frame on lead , the other window was rotten and catch was broken so couldn’t open it , which made the room uncomfortable too warm . Apart from that the hotel , staff and food were exceptional.

Noise from the road

Gorgeous atmosphere, beautifully designed and put together, very cosy and inviting! Amazing food, The best creme brulee I've ever had! 😋 Staff were fab and the rooms were quiet other than the sounds of the river and the birds 💚Very sweet little village to wander through at night. Great location for driving to hiking areas! Would definitely visit again.

Unfortunately, I think it's slightly over priced (£160 1 night). This may be because we had to book a standard double room as we booked last minute and it's all that was available. The room was tiny! Quite claustrophobic, not much room with two of you, no room to move around. The en suite was also very small. We only stayed one night and spent most of the time out of the room so it wasn't too much of an issue. If we stayed again we would book a bigger room as some of them looked stunning! They also take genius discount which helps 😊

Lovely little hotel in a charming village. The staff are wonderful, very friendly and helpful and nothing is too much trouble. The food is excellent and varied - breakfasts are particularly wide in choice.

My room this time wasn't so good. It faced the road but the curtains didn't close properly and as a woman travelling alone I felt vulnerable that I could be seen. I have stayed here several times and will return, I'll just mention this when I book

Easy check in. Person on desk even offered to help with our bags. Plenty of free parking. The room (room 11) was clean and comfortable, and we slept well. Evening drinks in a friendly environment down at the bar and in the beer garden. Breakfast was very good, great continental, and the cooked breakfast was also very good. Nothing was too much trouble for the friendly staff, and we would definitely stay again.

Floor boards in our room were quite creaky, and the TV was small.

The property was absolutely stunning! Such a cosy and homely feel to it. We sat by the fireplace to warm up after a walk and loved it. The restaurant onsite was also amazing!

We stayed right in a room above the bar so we could hear some noise when we were going to bed. However, this would not stop us from staying again! If you have babies like we did or are light sleepers maybe just ask for a room not above the bar area!

Booked last minute, staff very helpful. I was shown to my room, (number 10) and I was not disappointed. Lovely to have a bath and a shower. The bed is super comfy.. Firm & soft pillows. Really clean and well presented. Highly recommended

Didn't pre book breakfast, & I thought £16.50 for Advocaedo on toast with bacon. & a pot of tea slightly expensive. But it did taste amazing

Beautiful location, delicious food and great staff

Only a minor thing but there was a very officious laminated sheet in the room detailing all of the do’s and do nots when staying at the hotel (including a threat of a £5 fine if the plastic key card was not returned at check out!). This seemed totally at odds with the warm and friendly welcome and the friendly , excellent care that we received from all of the hotel staff on the ground. Perhaps the hotel group need to rein in the operations manager and keep him/her away from customer facing communication.

The property was well appointed near the village of Prestbury with parking facilities and opportunities to walk near the river. We particularly chose this hotel because it was dog friendly. The staff in the reception and in the restaurant were friendly and attentive. The breakfasts were well stocked and varied.

It was a little noisy in the restaurant and in the bedroom from guests talking outside but it did not go on too late in the evening. The decor in the bath room was a little out dated.

We had a lovely stay. The main hotel/ bsr and the village are beautiful. Great decor and feel. The restaurant and food were exceptional. Great atmosphere with live mellow music, good cocktails and interesting, varied, delicious and beautifully presented food. Room (though small and dated) was beautifully clean, and had everything you expect ie hairdryer, good towels, tea & coffee and toiletries. We would stay again.

Many more positives than negatives by far, with just a few niggly things ...No one at reception when we arrived, so walked through to bar which was busy, only to be told ... to go to reception. Staff a little tense and stretched (understandably) as bar was full, restaurant busy, and a wedding reception happening. Room we had was nothing like any of the photos on websites, so rather disappointing and dated. Though hotel was very old and full of character, our room was in separate 20th century extension complete with office style ceiling tiles. Such a shame. Bath had shower above, great hot water but narrow bath and screen leaked so unable to prevent water escaping to floor.