Easy to find location wise. Check in was quick. Staff were incredibly helpful. One item needed a repair in my room and it was dealt with very quickly. I liked being able to screen mirror my phone to the TV in the room for watching Netflix. The room has everything you need for a one night stay and the bed was comfortable enough. I was pleasantly surprised that I couldn't hear the traffic noise when in my room.

I could hear some people in the corridor once or twice, but that wasn't at a time I wanted to go to sleep.

The person online booking was excellent (Cat) and put us in a room that was very big as we had lots of instruments with us from work. Room was lovely and warm and the hotel was quiet.

Pull out sofa was very thin and hard and not too comfortable and could do with a new mattress as it had an obvious slump in it where it’s been used over time. The carpet was very stained and dirty looking but it was obviously hoovered, just tired looking. Our shower leaked through the wall into the room but not in the shower room itself. We reported it to the lady on the desk who accusingly asked how it happened and what caused it. It looked as though it had leaked previously and perhaps hadn’t been reported.

Quiet, well maintained, welcoming, close to food outlets in service station next door. Plenty of parking. Disabled parking very close by. Great to have power sockets beside the bed. Room was warm on arrival. Shower worked well and was easy to use, with a seat in the cubicle. Sink is outside of the seperate WC/Shower room, so convenient for 2 people to use at the same time. Adequate supplies for multiple hot drinks. No issues with guide dog. Grass for dogs needs nearby.

Doors at the front of the building were manual, heavily sprung and difficult to deal with when carrying bags & suitcases. Whilst all the bedding on the bed were clean, the additional pillows in the plastic bag within the wardrobe weren't clean. Maybe just need to remind cleaners to check whether they've been used if conscientious guests put them back in the bag after use.

Clean and comfortable so all I need for an overnight stopover for work.

Rooms are not ‘serviced’ daily and this seems to have become the norm since Covid. Nevertheless, my room had clearly been accessed during the day but why? As they do not empty bins, make beds etc. daily, why would someone access the room? Maybe they turn the thermostat down to save fuel/money.

Catching bed bugs or rather feeding bed bugs whilst I slept has to be my highlite of the stay The constant scratching and weeping sores will also serve as a great reminder of my pleasurable at this establishment

The place is full of bed bugs Had rash for days now weeping where I've scratched no joke I've had them checked out binned my clothes !! Reported my rash to staff He just said oh, and carried on Stayed here since November (work) it has slowly declined more n more as weeks gone by No cleaning of room No change towels you have to request this now so request and still no change if anything had to leave things in hallway to get changed and now my body is covered in mass rash of bites IL never stay here again beware!!! Beware!!! Beware!!!!!

Very convenient location on the A1(M) with a great set of shops and food at the services right next door to the hotel. Easy to check in and out and a hassle free stay. Staff very polite and welcoming. The room was large and very homely.

Air con/heating blower extremely noisy even on low setting, so we couldn't use it. Window doesn't open wide enough. A few things were broken in the hotel room- the bed lamps, however it didn't affect our stay as there were plenty more lights in the room. The kettle is extremely slow to boil. Ran out of Tissues and toilet paper and refreshments rather quickly but it was easy to ask for some more.

Decent sized room (enough space for me to do my morning pilates workout!!), comfortable bed, perfectly good shower, good desk so I was able to work, lighting was fine. Fundamentally for £50 it's really good value for money. The TV was large and easy to use. There's no meals in the hotel itself - but it's part of a services with a Costa, M&S, McDonalds and plenty else, so that doesn't matter at all. I didn't really like the shelves of chocolate that were on offer in the lobby, but others might have done, and there were drinks for sale too at reception. Again, for the money, they provided everything they should have done.

It's a little tired around the edges, though it is clean and comfortable. If I'd been paying £100 for the room I'd have had some quibbles with the odd mark on the carpet for example. But again, for £50 there is very little to complain about and I was perfectly happy being there rather than somewhere more expensive.

staff were lovely with positive attitudes and let me know about the nearby facilities and great services nearby, there was a complex where you could buy food which was nice and a petrol station too

the water in my sink took a while to drain properly but that is my only complaint everything else was perfect

How quiet it was considering where it was

Being unable to have a shower. Booked an accessible room. Instead of a shower I was supposed to try and clamber over the side of the bath to get a shower. If I was that able I wouldn't have booked an accessible room!

The location was easily accessible with plenty of facilities around. It was dog friendly and as I was travelling for work I was able to bring my dog too.

I found an evening staff member quite difficult to deal with. Understandably the rooms were warm given the recent hot weather, unfortunately the built in room fan was not working correctly and the room was stuffy. They couldn’t move me rooms and given the fact I had my dog I was concerned for her wellbeing I asked if I could have a fan. It took them over 3 hours to provide one after telling me no no no and me asking multiple times. The rest of the staff were exceptional and couldn’t do more for us so Thankyou.