Good location for getting to/from Gatwick Airport and using the parking and shuttle bus service for an early morning flight. Pricing is good value. Hotel and room was clean. Despite reading other reviews that were not saying good things, we had no complaints about staying at this hotel. The staff were friendly and the hotel and room were clean. We had a good nights sleep and it was quiet.

I had to take a taxi to find the hotel, and to do that I had to walk into town. There were no taxis at the station. It was a 10 - 15 minute walk. Having little baggage, the walk didn't do me any harm. The bar and restaurant staff were professional and the food was average. Unfortunately I couldn't stay for breakfast - far too early for me. The transfer to Gatwick was efficient and on time. In general, I got what I wanted for a price I was willing to pay. I will probably use this hotel again.

Convenient location to the airport and reasonably priced. The restaurant and bar on site were a desirable feature as was the tea and coffee making facilities. Room was spacious and perfect for short stay before a flight and so the airport shuttle service was good.

Disappointed that there was a payment incurred with the airport shuttle but understand that there is a charge at airport drop-off that I am sure the cost contributes towards so a fair price.

The front desk and the breakfast staff were very helpful and friendly. The room was small, and they should have told us that there was a small very small step to get in the bathroom.

When we booked the room, we asked for one bed but the room had to bed one double bed and one twin bed. This made the room very uncomfortable and hard to move around in. Also, they need to have fans for the heat in the rooms.

The tranquility , the old English setting. Simple, no lift, but nice homely atmosphere.

That there is not a lift and so many of us are elderly with mobility difficulties , climb stairs is not the best for us. Besides there is not a place where to leave the luggage that one is not going to use for the overnight and that to alleviate the carrying of full holiday suitcases.

Hotel spotless clean, staff very helpful, the man on reception in the morning was very good and even drove the minicab to the airport, and still remained in contact with his role at reception. Very good value I wished I had used them to get to the hotel. They dropped me off at buss. Stop 7.

My room was on the front and the traffic could be heard in the room.

I stayed with my little boy for a night before our flight. The location of the hotel is very close to Gatwick airport, there is a transfer from the hotel that helped us a lot. The staff was very friendly and the room were very clean. We will use the hotel again before our next flight.

We've stayed here a couple of times when flying out of Gatwick. It's clean, has a shuttle to Gatwick for residents at £4pp each way and is fantastic value for money when including holiday parking in the room rate. It's just as cheap, if not cheaper, than parking onsite at Gatwick, but this way you don't have to wake up at the crack of dawn to drive to Gatwick with all the worries of potential traffic jams AND you get to start your holiday a night earlier by staying in a hotel!

Our room was a bit old fashioned - but who cares!!

Big room, antique décor. Comfortable bed. Friendly staff, closer to airport and public transport.

Room was underground. Hotel is still being setup so there is paint all around and stuck doors.

Clean room in the hotel lodge. Close to an excellent pub for dinner. Convenient transfer to the airport.

Restaurant not open during my stay. I was alerted to this in advance so already had alternative plans. Therefore no real problem.