Stayed here a couple of times now, first time was a few years ago and then again just recently, the service is alot better now than it was before, the young lady at reception was friendly and helpful and she got us booked in to our room fairly quickly. The hotel is spacious and quite. The room this time was smaller than our last room, but it was nice and clean. We had a double sea view room with a balcony. There is a tv in the room, storage and a kettle with tea and coffee. The beds are comfortable too! There was an en suite bathroom with a toilet, sink and shower all clean and equipped. Towels were also in there ready to use. The hotel is on the main road in Skegness so it is easy to walk to all the entertainment and the beach is just over the road. There is breakfast available and drinks and snacks at the reception but we didn't use any of these so I can't comment. i would happily stay here again :)

The car park is small, there is only space for 3 cars so parking can be tricky. The first night there was a space so we managed to park there but there was no spaces left for the second night after we had been out during the day. We did manage to find a car park over the road to park the car overnight though. There is no street parking near by so just bare this in mind when you do stay here. This is not a negative comment towards the hotel it's just a FYI :)

The staff on arrival where helpful and let us even leave our bags there when we got there early and were friendly on check in. The location was great not to close the the center that it was loud in the evenings but close enough to walk to the main strip! Hotel was nice and clean and was all in all a good place to stay. Id stay again!

We couldnt open both windows as one had a weird mesh over it and it was over 20 degrees so as you can imagine we was boiling. There wasnt much toilet roll but we only stayed one nught so not the end of the world. There was no staff about in the morning what so ever. We went to check out and ask to leave our bags there at about 9am but there was nobody to be seen we had to call payman club who took ages getting a hold of anyone. Theres also no lift so not great for disabled people.

Location great; rooms bright and airy; polite receptionist

I find the breakages deposit 'per room' a 'little'draconian - we were a 3-room family party with 2 pensioners aged 79/80; 2 parents aged 50 and our 11 year old son. I never had to do that since an all-make party on a stag do over a decade ago. I fully realise that Skegness is very attractive for the likes of Stag and Hen dos and that some guests will be far more challenging than others so, a suggestion, have a rule but for same-sex bookings of a certain age and for certain age guests.

It was very spacious inside and had everything we needed. The view from our window and balcony was so pretty. The staff were very helpful and nice with showing us where our room was and getting our keys. Overall it was a lovely time and I’d definitely stay here again.

The parking was a bit of a problem but apart from that the place was amazing

facility close to the center

Booking should block rentals in this hotel because it is cheating people for money and not true with reality dirty smelly it wasn't cleaned no people at the reception there wasn't even anyone to give the keys to I had to call the hotel's website wardrobes broken mattresses dirty wardrobes broken holes in the walls they took my deposit and haven't given it back so far I've been waiting for almost 2 months no one writes back to me I advise against staying there 😒

Where the hotel was situated so we didn't have to travel to much and the staff were lovely and accommodating especially the owner of the hotel Goran will definitely stay there again.

Didn't like we could not get heating on in the room at this kind of year they should be on.

Mary the receptionist was efficient wooden floors throughout the property looked really nice room was large and clean close to all amenities after reading negative reviews I was worried about staying but I was pleasantly surprised

Payman emailed me the wrong details and put me in the wrong room which hadn't been cleaned dirty mugs and discarded cigarettes outside on the balcony this was quickly rectified by the receptionist Mary and we was put in the correct room which was lovely

I loved how clean the room we stayed in was, it was quiet and the staff was very friendly and respectful, we had a very good time in Skegness even though it was in winter we made the most of it and the hotel was amazing in making sure we was comfortable in the room we stayed in for our 3 night Cant day anything I didn’t like about the hotel

Nothing I can think off

The room was lovely, clean & cosy. The view from the balcony was just amazing, be able to see the sea from our balcony.

I wouldn’t say it affected us much as we was out for most of the day, but the remote control for the TV wasn’t working. We managed to get the TV on with buttons on the TV, but the picture was very crackling like there was not much signal.

I absolutely loved everything about the hotel good service the room was very nice n cozy the lady who works there let me come into my room early for free my stay at the hotel was absolutely fantastic n also the view was beautiful will I definitely go back again yes I will 100%