The location was ideal for my plans in Southampton. The apartment itself was clean and well equipped, I was particularly impressed with the compact kitchen facilities. The staff were very helpful. There is a good view of the local market selling fresh fruit and vegetables. There is a good choice of shops locally. The city centre, the football ground, Solent University, an exciting range of nightspots, and the port are all within walking distance.

As other reviewers have noted, the entrance to the building is not immediately appealing and could be improved by a few cheerful potted plants. However although it does not look great, it had been cleaned, there was not any rubbish, and there were clear warning signs about the steps.

The place is in a very central locatio. The neighborhood is not the best looking, but its just next ot a very nice clean park and few minutes from the city centre. I was there for a conference at the Highfield campus of University of Southampton and the but stop was very close to the flat.

When I arrived I couldn't find the keys to my flat in the safe box. Nevertheless, the problem was solved in less than an hour after contacting the land lord.

Value for money. Cleanliness. The quality of crockery, linens and towels. Close by a parking space. Accommodating staff. High response times.

Smoking area too close to Flat 1. All the smoke comes inside the room. Mailbox is - unsecured, full of mould, and out in the open for anyone to access your mail. Staircase. Difficult to access for people with lots of luggage. Laundry facility is not available although the same mentioned as one of the amenities on the booking.com app.

Near to university facilities, parking for a very good price in the same cul-de-sac as the entrance, within 150 yards of a park, a number of good fast-food outlets within 200 yards !

No shower ledge for my shampoo bottle ! Information Folder hidden in a drawer … with the free www access code; I at first thought that I would have to pay for www access.

It was exactly what I needed, a little crash pad with a comfy bed, a little kitchen, somewhere to get some work done and a bathroom (with a great shower). Super clean and well considered. I felt safe as a solo female traveler (with the keypad lock and the door lock) Customer service was helpful and responsive before and during the trip, even though it’s a self service property. The best thing was the location, literally around the corner from The Joiners and walking distance from everything in the city. Perfect.

The entrance is unfortunately near some slightly disheveled bins, this could be off putting. The Wi-Fi could be a little hit or miss. Probably needs to be more cutlery if more than one person is staying. All very minor and won’t stop me booking to stay again.

excellent value. 5/10 minutes walk right into the centre of the city, check in was easy, the staff (Kelly in particular) were excellent, apartment was clean and had everything you need for a city stay

The immediate aurrounding area is pretty squalid - the oweners obviously cant do anything about that, and its reflected in the excellent price (i paid less for 2 nights than the cheapest city centre hotel price for 1 night). Wifi was really bad. This should be a relatively simple fix, but the connection never went above ‘very poor’. in the end i gave up and just used a mobile hotspot off of my phone.

Wifi not working

Ten or so minute walk to town

Confusion on arrival with instructions for lock bob. There were boxes both inside and outside the property and confused over which was correct. Neighborhood was a little noisy at night

It was the perfect location for the reason I was there. It was self catering and within walking distance to the centre easy access to shops and public transportation Everything I needed was close by

Slow to refund deposit! hasn't been done yet

Well decorated space, fair amount of light in the room. Heating was functional. Landlord was most pleasing and supportive. Everything else worked just fine.

Matrass was overused, so a new one would be preferable, some basic kitchen utilities like cutting board or a toaster would be handy. Internet connection was absolute rubbish. Annoying buzzing broken movement detector at the entrance. No place to leave a single towel in bathroom.