A warm and friendly greeting on my arrival at reception. Throughout my stay, all the staff were extremely pleasant. My room and bathroom were immaculate and had a partial sea view, lovely sunrise first thing in the morning flooding the room, such a great start to the day. I have to say how nice it was to stay in accommodation which provided large thick towels rather than the tiny, thin things so often left out for guests. A lovely old style hotel which suited me very well and I would love to return in the future.

I don't normally have breakfast but on the first morning opted for bacon, egg and mushrooms followed by tea and toast. Unfortunately, the cooked breakfast was slightly oily so I just had tea and toast for the following two days.

A beautiful, quiet old hotel, with an amazing view of the bay. Clean, comfortable room, good shower, beautiful garden. Delicious evening meals , decent breakfast, nice bar and polite friendly staff. A nice 20 min walk to Carlyan beach or 15 mins walk to Charlestown . Not far from Mevagissey and Fowey. All are beautiful places. Such a peaceful place, I loved it. I would definitely return. Its an old hotel with alot of charm.

The veggie sausages!

We had a huge room with a beautiful view over looking the bay. The bathroom was a good size and very clean. There was tea/coffee making facilities in the room and lovely arm chairs with a coffee table in the bay window. We had a really nice cooked breakfast at a window seat overlooking the cliffs. Breakfast consisted of cereals, fruit, yoghurts, juices and your choice of a hot breakfast.

During our visit there was a boiler problem so we were unable to use the lovely big corner bath. The chairs are a little worn but that actually added to the atmosphere of the room.

It was very comfortable and clean. The hosts were very welcoming and the setting is amazing. I was happy with the room and the hotel in general and would stay again.

I couldn't get any food until the evening and had travelled 5 hours to get there so even a bowl of chips would have been good. The hotel owner explained that I could get food at the golf club nearby but I really didn't want to go out again after the long journey. It would be great if it was possible to get food at lunchtime too. Maybe it's because it's not busy yet so it's not worth having a chef on duty in the daytime.

Loved the hotel with its outstanding views.All staff were very friendly and helpful, from the lovely Receptionist, up to the owner.Mark the manager, was very helpful even when the hotel was busy.The blonde young lady who also worked at the hotel was very polite ,caring and certainly knew how to support the customers in the hotel. The restaurant food was excellent, we had a full English breakfast every day which was very nice, the evening meals (we had fish and chips and Porth Avallen burger) were delicious. Thank you, chef, for a fantastic meal. This is our second visit and we were pleased with our visit.

There was nothing which would cause me to complain.

food was very good and members of staff profesional

the only downfall with this holiday location was the facilities for getting around when you have no personal transport as the local bus option was a mile away from the hotel however in saying that most of the outer town hotels and accomodations will be more or less the same because of that part of the country's hilly terain, in this part of UK CORNWALL you need transport to get around that is why it is imperative to give local bus service options to the holiday accomodationd and how far away the services are.

Three 10* things I liked! I booked on the last minute online and arrived at the hotel stressed, having broken down and left stranded. All the staff were so welcoming, calm, helpful, pleasant, polite and professional that I had soon calmed down and felt better. The staff get a 10/10 from me The view! Just beautiful and mind-calming. The breakast was perfectly cooked and served with the nicest gluten free toast I've ever had. Delicious!

Only one thing that I would change. The lighting in the room. Could have done with more choice of mood lighting, or two bedside lights or at least the one in the room moved to the table in the middle of the twin beds as I had to get out of bed to turn it off before settling down to sleep. Other than that... everything was perfect!

Our room was very good. It was large and the view was superb. The bed was large and comfortable and there was more than ample storage with the wardrobe and chest of drawers. The hotel bar was good and the staff were wonderfully friendly and accommodating.

I won't say we didn't like this, just an observation. The room's decor was a bit dated, but that did lend to its charm. The bathroom had a few issues that needed repair - sink was cracked, tub surround was also cracked and the faucets on the sink and tub both required many rotations before they came on. Getting hot water to the shower on Monday morning was difficult as well. The carpark is large, but is in need of repair. It is very bumpy.

Prior to arriving for the stay Hayley (Member of the Reception Team) exchanged very helpful guidance in emails in answer to several queries from me, All her advice was followed very successfully. I requested a Continental Breakfast which was provided each morning. The view from the Restaurant and Dining Room windows are beautiful.

Good choice of items for evening meals - especially fish! - but rather expensive. Big disadvantage was no lift. Although my request for a single room on the first floor was provided, having to use stairs is not easy, Even a stair-lift fitted would be helpful for ageing guests. The plug in the washbasin in the en-suite needs repairing and/or replacing.

The views are superb - better than any other hotel in the area inclufing The Carlyon Bay and the Pier House hotel in Charlestown. Visitors staying at the hotel during my whom I came into contact with, all seemed relaxed and in the main chose to come back for an evening meal when there were a lot of alternative restaurants of quality nearby.

i live locallyI probably had the cheapest double room in the hotel but it had a double be - bedding crisp and clean and the room was cleaned enery day and tea/ coff ee refilled The paintwok was a bit jadad but it wasn’t not clean. The noise of water flowing the pipes in other rooms seemed to flow through my room and as I retire esrly that was a bit annoying but not the end of the world