Extremely family friendly and service was fantastic. Very impressed with rooms. Great touches like crabbing equipment provided for children.

Indoor pool wasn’t particularly clean and room for massage wasn’t sound proof so a little noisy.

The property is excellently located for a quick, stylish Cornwall getaway, especially if traveling from London without a car. Service provided from front desk (Tracey) was efficient, warm and showed much initiative. I was not able to arrive on my planned date of arrival due to a storm which led to cancelled trains. Tracey dispelled all stress and worry, and made the necessary changes to my stay, even though the original room rate booked had restrictions. i also liked that it was truly dog-friendly in that I was allowed to dine in any of the spaces within the hotel.

I was surprised for the level of service experienced, to find that the tea cup in my bedroom had a lipstick stain on it.

Character of the hotel. Luxurious feel. Position above Fowey giving excellent views. Good quality toiletries and beautiful bedrooms.

Disappointed with the breakfasts. In such a high quality hotel, would expect a larger breakfast menu and very disappointed with the self-serve cooked breakfasts. The bacon was very undercooked every morning. Also expected toast to be on the tables instead of the do it yourself grills. This is something you find abroad and in lower quality hotels. Reminded us of the breakfasts in the Holiday Inns! Also didn't encourage us to dine there in the evening.

Fowey Hall is a stunning and sympathetic refurbishment of the orginal building with additional modern extensions including indoor and outdoor pool and spa. It is sat above the town and has beautiful views over the estuary and out to sea. Very well equipped, whilst clearly designed and managed wiht the family market in mind (and their dogs), it is also a great place for a weekend break for adults. The staff deserve a special mention, I have raraely come across such an excellent team.

Little to criticise but perhaps a few suggestions? The location being up on the hillside, it doesn't encourage guests to go down to the town in the evening for dinner, so the restuarant's evening menu needs a serious overhaul away from versions of pub food (albeit very expensive pub food). If we had been staying longer, we would have quickly got very bored with the selection. In a similar vein, as taking a car into Fowey is really impractical, and the town bus is erratic in when it runs, some thought might be given to a hotel to town shuttle, even if it were an additional charge. It's a very steep climb back up, for older guests AND for families with young ones.

Incredible three night family holiday for grandparents, parents and 3yo child. Fowey Hall exudes luxury with very attentive staff; spacious comfortable rooms; excellent (and delicious) dining options; bars, cosy lounges and terraces with expansive views over the harbour and town. Our intergenerational family group felt very pampered, and our granddaughter declared it "the best holiday ever". Did I mention the kids club -- with a two hour free session each day; our tiny girl came back with art work, her face painted, and animal balloons, plus she'd made lots of new friends. She also loved story time (with mild and cookies); and the nightly movie with popcorn. To top it off, there are indoor and outdoor pools, and an adventure playground. We find that when our youngest family member is happily occupied, we're happy too!! We're already planning to come back next year for a repeat visit.

What's not to like about this gorgeous, palatial hotel -- the staff are incredibly well-trained and are super friendly and helpful -- nothing was too much trouble: crust-free tiny sandwiches magically appeared for our hungry toddler; and she did love the mini fluffy bathrobe to match mummy.

Stunning location/ our superior room had sea view. Outdoor pool was spotless and perfect temperature. Bathroom was excellent.

Service at breakfast first day was very flaky- we had to call someone over as they did not come to take order. Coffee was really awful (we were offered a pot) so we had to re order individual cups. Hotel wines were hugely expensive- there always should be a reasonably priced “house” wine available. Bed was a big but a bit soft for our taste.

A great hotel, beautifully appointed with wonderful facilities and extremely friendly and helpful staff - when was the last time you were shown to your room when you arrived at a hotel? Very relaxed atmosphere with older couples like ourselves mingling with young families. We visited in term time, so it was not as busy as it probably gets in the school holidays, but you feel the staff would cope whatever came their way.

The one, small downside was the dinner menu which was the same for the 3 nights of our stay. I understand though that a new chef has just been appointed and new directions are planned in response to previous, similar feedback.

What an incredible experience this stay was. The staff were phenomenal and the gearing around families is perfect - so many thoughtful little touches that turn a holiday into an unforgettable set of memories. The named placeholder for the kids at dinner, children's seats and cutlery, stories with milk and cookies, rabbit petting, free buckets, crabbing lines and bait, den sessions, so many more than I can mention.

The spa was closed for refurbishment, I'm sure it'll be worth it next time we come, and we will be staying again.

We've had a wonderful 2 night stay at Fowey Hall. The hotel was beautiful, the facilities were great. The outside of the hotel, the views and the grounds were stunning. There was so much to do. We liked the games in the lobby and we managed to get a nice swim in the pool. It was nice and warm and not busy at all on Saturday evening. We also liked the playground for the kids and had a nice walk in the area. All the staff were very welcoming and lovely to all of us. We're celebrating mine and my son's birthday and at the dinner, he got surprised with a cake and Happy Birthday writing on the plate. It was so kind and made him very happy(along with his Sundae). The food in the restaurant and the breakfast were very good. Very nice choice of breakfast to order and buffet style cereals, pastries, yoghurts, etc, were available too. The room was so lovely. We loved the freestanding bath. The room, particularly the bed, was very comfy. We've had everything we needed. The coffee and tea making facilities, the shortbread biscuits and the robes were a nice touch. We've had a free upgrade to a partial view room, we really appreciate the lovely gesture. The kids asked if we can live here and said this was the best hotel ever. We'd definitely return. Such a lovely place to stay. Thank you for having us and for everything.

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We were extremely lucky as we were upgraded to a new part of the hotel with a partial sea view room which was beautiful. The hotel provided a much needed opportunity to relax after a full year of being parents. The staff made every effort to make us feel at home, and to make our son feel special. From hand written name cards at dinner, free breakfasts, baby sitting, bottle cleaning, colouring books, bugaboo high chairs and cots, to story time before bed - I couldn’t recommend the hotel for a family enough! My expectations before going away was to have a change of scenery, the reality was an opportunity to completely switch off and to make parenting on holiday as easy as possible. I didn’t know how much we needed the break. Thank you so much

My only (small) criticism was the small portion sizes (fish and chips) and slower service when eating at the hotel restaurant for dinner.