Room well presented with all the expected accessories present. Cleaning was thorough and efficient. Meals were consistent with the standard of the hotel and efficiently delivered to table. The management thoughtfully provided entertainment for those remaining in the hotel during the evening. Staff excellent.

The lounge area of the hotel needs work to make it more appealing. Since most guests will pass through or near to the lounge when first entering the premises, a good first impression is important. Currently, the lounge area does not reflect the standard of most other aspects of this hotel.

The staf were very friendly and the hotel was central

My bacon and poached egg were not cooked enough for me so the fat was floppy on the bacon and the egg was snotty.

It was fine.

We had an evening meal --3 courses for £20. The soup was fine. The salad was poor with no mayo or dressings offered. Bland boiled potatoes. Not appetising at all. The desert was a gluten free crumble. It was poor. It had horrid pastry with a little fruit and crumble on top. Gluten free pastry can be tricky to make. For a crumble they would be better dispensing with the pastry, adding more fruit and topping it with a simple gluten free crumble mix . So the hotel was fine but our food !!

Staff were friendly and helpful .We spent the evening walking round the bay and stayed in the lounge talking and listening to the music. We hadn’t originally ordered breakfast but decided to book it before we went up to the room.

No immediate car parking but there was an arrangement with a local car park which was ok but a short walk supplied parking spaces that did just as well.

The property situated in the centre of Criccieth and is very close to train station. The room were clean, tidy and lovely. The silver lining of this hotel is the staffs. The staffs were very warm and helpful. The standard check-in time for every hotel is 14:00. But I had to attend a wedding on 1400. So, I needed an earlier check-in. I asked the staffs if they could help me and they were so understanding and flexible. They even helped me with my health issues. I have never experienced a hotel with such helpful staffs in UK. I was so grateful. Thank you so much.

The hotel was very grand looking. Parking was not on site but a short walk of 5 minutes & they gave you a pass for a deposit. The staff were so friendly yet professional &went above & beyond. There was entertainment on the Saturday evening. Dining is highly recommended & fantastic value for the price

There was nothing not to like

The hotel had entertainment on the evening. The meal we booked was excellent & the cost was amazing for a 3 course meal. The hotel ask for a deposit so you get a parking permit which is then given back as you leave. Everything that was asked of the staff was done straight away.

There was nothing we did not like

I have stayed here over the past several years a few times. For what you pay, it's excellent value for money. This time we had a basic room, which I think was better than a 'superior' sea view/castle view room, which tend to be busier so perhaps a bit tattier. Bed very comfy, room large and clean, Breakfast was ok for an extra £6 each, you couldn't buy this elsewhere for less than £12.

Hotel is getting a bit tatty and needs money spending on some tidying, eg old wiring in the small dining room, and obvious missing pictures on the walls. WiFi too weak in our room, had to sit in a public area Parking is on street, which is lucky dip. Suggest off the busy main road is best near the level crossing Central heating was off, and front doors wide open during the day, so rather chilly Observation, this hotel is used by coach touring parties, which leave shortly after 9am, which means that non coach parties their breakfast is 9am or later.

A comfortable bed and quiet room meant a good night's sleep. Although the hotel was not doing evening meals, there was a reasonable variety of choices along the main road and we had a really good pub meal and real ale just a five minute walk away.

Coach tours frequent this deceptively large hotel and they gave us an allocatd breakfast slot to avoid the rush. This was unsuitable for us, but they did offer an alternative time which worked out. Also be aware that there is no car park. It was free to park on the main road, but you might not find a spot close to the hotel.

the breakfast person told me she liked my WT shirt and also likes the band. we're gonna come back next time in Wales! ;D also the breakfast was very tasty and although the building looks beautifully old from the outside, it is very well suited on the inside!

we stayed only two nights :(