Bed was comfortable. Staff were excellent. Beautiful grounds in Autumn: pleasant walks. A good breakfast.

Building is getting a bit tired. The breakfast was good but not a patch on the pre-covid breakfast we raved over.

Lovely staff and incredible location with lovely walks around the reservoir and into woodland at the end of the garden. The hotel itself is charming - it's not the most modern, but it has everything you need. Breakfast was plentiful and the view from the breakfast room really is something. I liked that there were water filters throughout the hotel instead of bottled water.

It would have been good to know in advance that you need to put a sign on the door for the room to be cleaned - it wasn't an issue and we probably wouldn't have put it out anyway. Just would have been good to know. Also, not sure if it was the case with all water dispensers throughout the hotel, but there was no sparkling water in the one near us.

Beautiful grounds and super friendly staff

The facilities are a bit tired

Location, conservatory room for breakfast was lovely, staff were all lovely, very helpful

The room and bathroom ( shower very poor flow) although clean are very dated, really needs refreshing, as does the rest of the property, corridors, stairwells etc. The main reception and main building are still lovely, in keeping with the character of the place, although again, needs a bit of money spent refreshing these areas but still maintaining the character. Bit disappointed you couldn`t get any meals apart from breakfast.

The room was lovely, very warm and cosy. Very clean. The staff were lovely too, especially the polish lady on the desk, she made us really welcomed, she was amazing. She made us feel very welcome with our dog too. Gave him a bowl of water and couple of hugs. She made us a coffee and biscuits as we asked her if there was a coffee shop close by as we had travelled 3.5 hours and were desperate for a coffee. She made no hesitation and said she would make us a coffee and a drink for our son. It was very kind of her. We had a very enjoyable relaxing weekend. Thank you so much. The area was brilliant, loved it. The only down side we had was the bed settee, the wooden slats underneath the mattress, fell out as soon as my son laid on the bed. We tried to get them in. But noticed a few had come out. He slept on the floor for a while on the mattress bit, but being asmatic, the dust was getting to him, so he joined us in the big bed, which he loved. He had a good sleep after that. Thank you again. We had a good time. 😁 ♥️

Everything was great, apart from the bed mentioned above, everything was brilliant

We had a lovely room with a beautiful view of the garden. In it was a great big bed with probably the most comfortable mattress I have slept on, with big fluffy pillows and a clean, roomy en suite bathroom. Breakfast was in a spacious conservatory overlooking the grounds and was plentiful with a good choice - scrambled egg, sausage, bacon, tomato, mushroom and baked beans, toast, pastries, yogurt, fresh fruit, cereal, orange juice and coffee. One day we had table service and the others were self service. A comfortable bar was open in the evenings. Best of all were the friendly, welcoming, professional staff.

The one thing, I felt could be improved upon was the tea at breakfast. A minor point but important to some. Hot water was provided in an urn, with tea bags available along with a massive jug of milk. If one wanted milk with one's tea, one had to add it to the tea bag dunked in hot water there and then in a cup at the urn before taking it all to the table. Obviously, this is a very poor way of making a cup of tea and one ends up with weak, cold, milky tea. Fortunately, I prefer coffee. My husband on the other hand is a tea drinker and not so impressed. Easily remedied, I'd have thought by providing small individual milk jugs.

⭐️⭐️⭐️⭐️⭐️ Our stay at the MacDonald Kilhey Court Hotel was absolutely delightful! From the moment we arrived, the warm and welcoming staff made us feel right at home. The hotel is beautifully situated, surrounded by stunning gardens that provided a serene backdrop for our family getaway. The rooms were spacious and impeccably clean, offering all the amenities we could wish for. We especially appreciated the comfortable beds that ensured a good night's sleep after our fun-filled days. Overall, our experience at the MacDonald Kilhey Court Hotel exceeded our expectations. We left with wonderful memories and can't wait to return for another fantastic family holiday!

Beds were really comfy, loved the soap and spa products in the bathroom, the old fashioned water spigot was really cool to use aswell, loved the wooded Lakeland the court was based on, the carpark was really nice and big and we enjoyed the breakfast too. Wish we knew about the spa before we arrived so we will have to give that a try next time we come!

Honestly nothing much to complain about for the price you pay for a room and how gorgeous the location is this place is a steal! Only thing I'd of loved even more was if there was a bath in the room!

The hotel is located in a beautiful setting. We stayed in a large suite which had stunning views overlooking the gardens at the back of the hotel. All the staff we spoke to were very friendly and attentive. The breakfast room is really nice and the breakfast itself had so much choice.

Unfortunately both the Spa and restaurant were closed although we were made aware of this prior to our stay. Hopefully the Macdonald chain will address this in the near future.

Was a bit worried after reading the reviews but we really couldn't complain for the price. The location has lovely grounds, bed was lovely and comfy, the staff were friendly and helpful and the breakfast was nice too. We had 2 dogs, and there is a £15 charge for each one. Staff were lovely with the dogs and gave them sausages for breakfast.

At 6am on Sunday morning we were woken by a very loud humming noise that my partner thinks was a generator. It seemed to be behind the wall that the bed head was on. It gradually went quieter but we didn't get much sleep after that. Rm 301