The staff were especially lovely, friendly and accommodating. As a female staying alone (for work) I felt fully safe and looked after by every staff member I came across, they couldn’t do enough for me. Had a gorgeous meal for dinner, breakfast was equally lovely. The view from my room was beautiful. The bed was very comfortable.

The decor was a little tired in places but there were signs everywhere apologising for any mess and explaining they were renovating. Having said that, it certainly wasn’t scruffy and still felt very clean and comfortable. More tea bags in the room would have been good (there were only 2).

The staff were lovely, the setting beautiful and the room was spacious and comfortable. A lovely hotel and was extremely cheap. They are refurbing and modernising however, if it wasn't for the sign informing us of ongoing modernisation, we would not have known.

The menu had lots of vegan desserts yet they were not actually vegan. Two were made with cream and one with butter so if you are a vegan, just ask the staff to double check with the kitchen, they are more than happy to do it, were very apologetic and did explain the person who typed the menu had just made an error. Easily done as we are all human.

Comfortable bed pleasant environment, clean and good quality, nice views and vey quiet, but busy whilst quiet, good food and service, handy location for Workington Harrington And other locations

First night Unable to get TV to work, but reported next morning and fixed, No food menu in room to enable better informed choice, Think some local and historic information would be nice, though it did say mining rescue location and Rotary club links but little else and there must be more, it’s got appeal

Location and friendly helpful staff and nice to stay in a part of history! Evening menu excellent choice of healthy choices and superb quality of food! Super big bed and very spacious room.

We are aware refurbishment is planned so the bathroom will probably change. Shower gel dispensers didn’t work efficiently and were placed behind shower not ideal position. Shower tray filled quickly. Could do with more modern phone charging ports either side of bed. Tv in room could do with being bigger and on the wall opposite bed.

The breakfast was astoundingly good but by far the best things about this hotel were the staff. Pete in particular was a legend when he greeted us. It was like we were a valued family member rather than just a regular paying customer. He was brilliant.

What could've been better? This is hard. I mean we loved everything from the view to the interior decoration. We even loved the chandelier they are about to get rid of and the vintage pictures on the walls.

The staff are what make this hotel excellent. From Maisie and Barry on the front desk to Pete the Night Manager. Nothing is too much trouble for them. I left my tablet on the bed and only realised when I was halfway back down the M6. I called the hotel and spoke to Maisie who is arranging posting it back to me.

Yes, it is a little tired and dated but it is excellent value for money. I can't wait to go back for a social visit once the refurb is completed.

Easy to find, plenty of parking space, very friendly reception and easy check in Good menu selection and good food in the restaurant Comfortable room with lots of space Cheese board dessert had tasty accompaniments and plenty of crackers Refurb work being planned - guests asked for their suggestions

Wider choice of wines would have been welcome Starter (Pidgeon breast) was slightly over cooked for my taste - but still very tasty

Lovely hotel, clean and fresh. Beautiful views from the garden. Lovely food and service with a personal touch all round. Staff very help, they even offered complimentary late check out to allow me to work through the day! I am a fussy person but felt so welcome and valued as a customer. THANK YOU! I would come back and stay anytime. Highly recommend 👌

Nothing

The hotel overall was fabulous. The staff were exceptional The food was of a great quality and very good. Rooms were extremely comfortable

It is a bit out on its own which means during the day you have to drive to the local town which is only ten minutes away. In the evening you can dine and drink in the hotel the restaurant and bar are great

The overall feel of the Manor was superb. The staff are friendly approachable and very attentive

It states everywhere that modernisation is taking place and this is very much needed. The front area was a building site, the carpets were very old and worn. Fixtures in the bathroom rusty and leaving marks everywhere. No toilet brush or hairdryer.