It was better than a typical Hampton Inn. The historic building and location in downtown is the main draw. The staff was very friendly and helpful in providing local information. It was a great value that more than met our needs and expectations.

Not sure when the rooms were renovated but they did seem a little tired and dated. The public spaces were fine and provided historic photos of Birmingham and the building history. When in these spaces it did feel like a historic lux apartment building.

Breakfast was absolutely wonderful. Just loved the huge variety of choices. The location of the facility was close to everywhere we were trying to visit. The room was excellent. Bed was very comfortable. Everyone should visit the gym. It met our expectations and thank you for having towels available. Oh we just loved the history that is all over the hotel, great job.

No pool, and a charge of $35/day for valet which we did not use.

The location

The hotel looks beautiful from afar but up close it is in need of repair, peeling paint, musty smell, AC didn't work until you dropped it to 60 degrees. If the temp was higher than that it was sweltering in the room. The staff was very aloof, except for Ashley. I only interacted with her on the phone and she was phenomenal.

The staff was very friendly, to include the front desk, the people working at the breakfast and the valets were awesome. They were all very friendly and very accommodating. My sister and I really enjoyed making waffles in the morning. It was a new adventure for us. And the staff checked on us every day to make sure we had everything we needed and that we were comfortable. I always felt safe and welcomed.

Old property with a lot of character. I'm glad Hampton Inns is keeping it alive. Breakfast was pretty good for an American mid-level hotel, and it was included. I think the nice lady at the front desk upgraded me at check-in because I had a nice suite with a separate sitting room. The location was great for walking to meeting at the Regions Bank building.

The carpet in the room was a little old. The price was relatively high for what you got. The parking lot is tiny, only for valet parking. I parked at a garage off site.

Room was clean and quiet. Beds were comfortable and breakfast was good. Staff were helpful.

There was no refrigerator in our room which was an inconvenience as I had medication that needed to be refrigerated. Parking on the property was 38.00 per night so we chose to park on the street which was not ideal. It was handicapped accessable but only at one entrance.

Beautiful old building with lots of character. Very friendly valet staff.

Check in. Older man at reception was very abrupt and not friendly. Woman doing the breakfast service was just awful, terrible attitude.

Excellent variety of choices for breakfast - Wanda (she prepared everything) was super sweet and very attentive during breakfast. Rooms were nice for a historical hotel. Loved looking at all of the old pictures on the 1st, 2nd and 8th Floors given the significance of Birmingham to many industries in the 1900's.

Property does need a little tender loving care around the front landscaping and in the rooms but that did not really affect our love for the historical property. We were glad to see Hilton manage (or puchase?) the property so it wasn't torn down given it's rich history. Park on the street if you want to save the $38 bucks to Valet/Park. Street parking is free on weekends, before 8am and after 6pm since the property is downtown.

The room was very spacious and the beds were quite comfortable. Having a tv in the living room was awesome. Breakfast was good, nice selection. We went down about 8 o’clock, may have been better if the food was a little fresher then.

I never saw any signs to say what floor the amenities were on. And we weren’t told at check in. That would have been nice.

Hotel with a history. Classy building. Carpet in the room was stained. Bed comfortable. Noisy first night (celebration in nearby partk), but wonderful after that. Close to BJCC where our meetings were.

Trying to talk to a real person about adjusting our reservation and questions about charges. Hotel and booking.com need to be in better communication. Confirmation number through booking.com was not recognized by the hotel causing all sorts of frustration in trying to change reservation and get answers regarding charges. Expensive parking! But we were given one night free parking so that helped.