Earvin at the front desk was phenomenal...I've stayed at 4-5 star hotels all over and he is by far in my top 3 of concierges I've ever been associated with. Room was fantastic and pool was definitely relaxing

Nothing!! Other hotels need to follow the footprint of this place.. We only stayed overnight in route to Biloxi , but if we ever stay in Birmingham again you can rest assured it will be here ..

The breakfast was very good actually! Everything tasted great! The room was clean and had a great full fridge and microwave however we didn’t need it. Staff was excellent and very nice!

I wish we didn’t have to pay extra for parking. The cost of the hotel in general was more than I wanted to spend. The bed was very rocky, every time my husband moved even a slight bit I felt like the bed wasn’t very stable it felt wobbly (703). The ice machine in the fridge made about 5 ice cubes, so we could have used more ice for our drinks. If I’m being super picky an indoor pool would’ve been great!

Our room was terrific: large, comfortable, and well-equipped. We especially liked the free access to Showtime and the television that swung around to be viewed from either the sofa or the bed. The location was nondescript -- no interesting destinations for my morning walk. However, it was a relatively short drive to everywhere we wanted to go.

We had hoped the pool would be open!

I greatly appreciated how helpful the staff at the front desk were. I asked for a town map, and the receptionist looked thoroughly for one for me since the display was out of stock. She couldn't find one but gave me directions to local sights. That was awesome.

Jetlag from my flight made me miss the included complimentary breakfast. But that's on me, so I don't mind. I'm grateful that the front desk told me when it was and what they served. I'm disappointed that I missed out though, it sounded like a good deal.

I so enjoyed the stay I was granted one day due to transitioning with my job so this stay was everything I will definitely stay again if I’m there again .. front desk was mad sweet!! very helpful and knowledgeable with my questions on how to wound down with places to go and where to eat !! love love 💕

all was great

Everything Was Great From The Staff To My Location. The Staff Was Knowledgeable & Attentive. My Room Was Clean & Comfortable. I Loved The Fireplace & Huge Windows. I Will Stay Here Again When I Return.

The Only Thing I Did Not Like Was That My Card Was Charged More Than Once & Not At The Rate That Was Communicated. However, Management Did Rectify The Situation Quickly.

Hotel rooms were very clean and convenient. The breakfast was good.

When extended, the sofa bed was very uncomfortable. It can hurt a person's back. More non-pork options for breakfast

Everything was great the room was SUPER NICE

I didn't like the bed design it could have been better it made to much noise and shake every time you moved it was totally different from any hotel bed I have slept on before # update bed frame

rooms were a little different just the whole set up

wasn’t much I didn’t like about the stay it was just an older facility

Staff was attentive and knowledgeable, told me about the breakfast and its area of preparation, checked my vehicle and gave me the required parking pass; informed me on location of room and ice and other amenities. Would definitely recommend this facility to others

Swimming pool too small, elevator very old needs updated