The breakfast was great, the restaurant was great. Exceptional service and clean up at breakfast by a young man. Our dinner server was very good. I liked the pool, hot tub, the places to sit outside and the fire pit. I really appreciated the guest laundry room with 2 washers and 2 dryers.

Maybe a few more “lighter” meals at dinner.

Everything was perfect, very clean and new. The best part was a breakfast, it was delicious. The pool and hot tube 😍. We enjoyed!

The location was beautiful. It felt like it was a perfectly placed location. Lots of things to de nearby as well. Surrounded by trees so you still got to enjoy the scenery! Breakfast was delicious. The indoor decor was a little old & rustic in some aspects but it fit the theme of the hotel and was mixed with some newer stuff as well. Overall it was clean , staff was friendly, the outdoor area near the pool was pretty and a perfect seating area to enjoy a cup of coffee outside enjoying the fresh air/view. The omelette was really good compared to the typical complementary breakfast you receive at other places. Already planning on bringing my family back when we travel to AZ.

No complaints

The staff was so accommodating ! We got there early in the am and wanted to leave one of our cars there before check in and all ride together to visit the Grand Canyon. They let us do that. Restaurant and bar staff was fantastic!!! Food was fabulous!! Thank you! I booked another reservation for another family member arriving next week. We will be back! Thank you so much!!! Loved the decor, katsina figurines/dolls. Too cold to use any of the outdoor pool or jacuzzi facilities but maybe try in the spring. I love Williams!!!

Everything was clean but had to open window to air out while we ate dinner, because the pinesol or cleaner odor was very strong. Other than that no complaints.

We have stayed here many times with our dogs. And have ate at the restaurant inside the hotel. It’s always been such a great place to stay.

The second night we took our dogs to the restaurant inside the hotel and the hostess greeted us rudely. Once we started eating she came over to our table and let us know we weren’t allowed to feed our dogs at the table. This comment came out of no where because no one in our group were feeding the dogs. The table next to us however had a small dog ON TOP OF THE TABLE but nothing was said to them.. our group did not want to eat there again for the remainder of our stay.

I loved the outside spa, pool and lounge areas. Our room was right by the door for the spa. We parked our car at the secondary door. Location of the room was great! I put pictures of the hotel on FB and recommended the Inn if staying in Williams. I had the green chili soup and that was delicious.

The breakfast could have been better. My husband had the steak and it could have been better.

Big room, comfy bed, parking by the hotel, easy access from Grand Canyon (but quite far away).

Nothing great to see nearby apart from old route 66. Breakfast by international standards was bad. No fruits, no veggies, just basic sausage and pancakes. Definitely didn't meet my expectations. Coffee was available at the reception but it was either very sweet or inedible.

Breakfast was good but the Steakhouse dinner in the evening was Excellent. The room with the views was good but we liked sitting out by the pool and listening to the wind in the trees.

We didn't find anything wrong with our stay. We highly recommend and will be staying here again on our next visit.

The place is a hidden Gem, in a lovely forest on the edge of the town of Williams, AZ. The decor was lovely but not gaudy, people were helpful, with hiking trails into the woods. But it was easy to get to the downtown area, a small town on Route 66, with the main road to Grand Canyon right out of the town. It had great amenities such as weight room, hot tub, and swimming pool. The room was large with 2 benches for our suit cases, large king bed, comfortable pillows, chairs and desk. Breakfast was not large but fine in a dining room with copper top tables.

Nothing.

What an absolutely "GRAND" experience awaits you at the Best Western Plus in Williams, AZ – the gateway to the magnificent Grand Canyon. The hotel's prime location just off I40 is complemented by its nestled position against a picturesque tree-lined mountainside, evoking a cozy mountain lodge ambiance. Recently refurbished, the property shines with pristine modernity and impeccable style. The entire staff, led by the exceptionally friendly and accommodating Romona at the front desk, as well as the amiable bar tender, waitstaff, housekeepers, and managers Jennifer and Lacey, are dedicated to ensuring your comfort and familiarity with all the amenities. They go above and beyond to make you feel right at home. Speaking of amenities, the pool, hot tub, and rear patio area offer a charming retreat. Set amidst this backdrop are yard games, a fire pit, and suspended patio lights that craft a soothing and relaxed atmosphere. The hotel also boasts a superb restaurant and bar, serving delectable fare and crafted cocktails. The complimentary breakfast buffet is a delightful bonus, featuring variety so you can relish a fresh experience each day – a refreshing departure from the usual hotel breakfasts. Notably, the hotel provides a well-equipped gym, laundry facilities, and a quaint gift shop perfect for last-minute souvenirs. Without hesitation, I enthusiastically recommend this hotel! Prepare for an experience that won't just meet expectations but will undoubtedly leave you with memories of a truly "Grand" time!!

I wish the bar stayed open later.