Room was clean, including the linen. Breakfast was really good, more than what we expected for the price we paid. Check-in staff was very helpful, even he gave us some food coupons that we used the next day. Place is very convenient. Easy to find. Only 1 hr drive to Grand Canyon

There was nothing we disliked. Our experience from check-in to check-out was great.

A pretty quiet hotel along Route 66, the room was clean and comfy. Even had breakfast in the morning that was pretty good.

The staff was amazing!!

The room heater makes a lot of noise, and we had to endure the cold.

Pool was nice ,brekfast was ok, nice area .

Price was bit to high for standard.

I showed up at 10pm with family (after a tiring day at Grand Canyon). I was told by reception that I do not have a reservation (I had confirmed reservation via booking.com) . However reception staff were helpful and empathetic and managed to find me a room at the same rate booked at booking.com Its a no-frills place , but rooms are clean and comfortable. Ample free parking and a small swimming pool , which I didn't use. There is a laundry available too. More on booking.com fiasco - I called booking.com and they said they will fix it by calling the property. I waited at reception . Booking.com guy after a while told me he has already spoken to the property and everything is fixed . I was at the reception and they didn't receive any call from booking.com . Later booking.com tells me , sorry for the trouble , its a 1-in-a-million issue and they cant do anything. so , beware of booking.com. My advice is to contact the property directly and ensure you have a booking , before showing up.

Free breakbast provided , but coffee was over before 9am Booking.com messed up the booking and did more damage by lying to me that everything is fixed.

Great staff! When we booked, it was a Super8 motel. when we arrived it was a SureStay Motel and during the transition, our reservation data was lost by the system. It took the clerk like forever to get things sorted out on the phone with booking.com !!!

When we booked, it was a Super8 motel. when we arrived it was a SureStay Motel and during the transition, our reservation data was not transferred by the booking.com system from the old hotel account to the new one. It took the clerk like forever to get things sorted out on the phone with booking.com !!!

Initially our check-in was complicated by the fact that although everything was confirmed several times in written by Booking.com our reservation was not on record. Whose fault? We don´t know. Looks like the communication between Booking.com and the hotel´s owner company was not the best. However the lady at the reeption did all she could to help us. Thanks to the fact that there were rooms available we could stay there and did not have to look elsewhere.

Problems with the non-existent reservation.

The rooms where very clean and the beds very comfortable

The AC unit was not working properly in my room

Late check in without problems.

Noisy radiator.

Breakfast poor. No bread.

This is a hotel in the mountain. We asked for additional blanket, and the staff was rude (guy).