The lazy river/water slides area was great for kids and adults alike. We spent all afternoon there. Loved the poolside food/drinks service, too. The staff were very pleasant and helpful. The food at the cafes and restaurants on the property was tasty overall.

The rooms are a bit outdated in terms of furniture/decor. Also there is only one entrance to the water park area so it's a bit far for those staying in rooms that are not near the entrance. I'd suggest having at least 1-2 more entrances so it's convenient no matter where you're staying on the property. Lastly, the property is not very close to Palm Springs (about 25-30 minutes).

We appreciated the cleanliness of our room, facilities, and pool area. My wife and I enjoyed the quality of the cocktails. Kids loved the slide and lazy river. Overall, we all enjoyed the customer experience.

My drink tickets were good for beer, soda, and coffee. I was advised by one server and one concierge that I would be credited for a pina colada too. However, during checkout I was advised otherwise. At least the manager credited us for one of three pina coladas.

It is a beautiful property

we had some issues with the hot water. Our room, while it was very nice… Had limited “hot” water And we had to have the engineering department come twice. Our first night there we had tepid water it was not hot whatsoever even after running for 15 minutes which really bother me because of the drought in California… We wasted a lot of water. But the staff dead rise to the occasion and the manager was very accommodating… So I would go back and give them another chance because the location and the facilities are very nice and the food was EXCELLENT!

Property was very nice, I like the fact we can park right in front of our room so much easier, clean, pools were also kept up clean every morning. Also nice that they have a plaza right across the hotel more options to eat and explore and shop.

Not to much to see on the property limited.

Liked how my pool overlooked the pool. The pool was awesome! Kids really enjoyed it. The pool was the best attraction to this hotel.

Issues with the rooms the start of check in. The 2nd room we got had a very bad odor from the refrigerator. The staff did replace it, but we still couldn't use the refrigerator because the drawer the refrigerator was still stunk really bad. The smell also lingered into the closet. Bathroom shampoo and conditioner was down the empty.

Spacious rooms, we got a king bed with sofa bed. Rooms look exactly like pictures! family pool was great, the help there was great. great service!

we saw too many finger prints on cabinets in room, lots of dirty areas that seemed to never be touched, not sure if the carpet is supposed to be brown or if it’s just from years of build up. definitely half assed cleaning. I always take cleaning supplies because ya never know and they came in handy.

We loved the staff, they were always so friendly! The free ice cream was a pleasant surprise and delight. Having multiple pools was lovely and the service and food was terrific. We can’t wait to come back!

The water pressure being hard and shower not draining super well was the only issue.

Booking.com said breakfast was free but it was not. Lifeguard told us he would let us know when daughter was coming down the slide so Daddy could catch her but failed to do so twice. My daughter refused to go on the slide after that because she was scared.

Large spacious rooms, great swimming pools and facilities.

It wasn’t the hotels fault but the people in the room next door to us left their dog in the room and it barked until 10.30pm at night and then started again at 9am - basically whenever it was left alone in the room.

The property is beautiful. We ended up with a room facing the pond on the golf course. It was gorgeous - faced west so got to see sunsets every night with mountains in the background. Lots of ducks and even some Great Egrets on the water. Service was exceptional. Free parking. Nice water park and pools.

I felt the food was overpriced. Blu Ember food and drinks were really good, and great service. The smaller cafe just had the American food, with airport prices. The carpet in our room could have used a steam clean, but otherwise everything was tidy.