Beds were awesome

The food was not very good. It has been several years since staying at an embassy suites I noticed a big change in the quality of food. Disappointing bagels not sliced no way to slice them dried up sausages it was 8:30 when I was eating the potatoes were limited as they were not replenished neither of there receptacles pretty much only 5 potatoes were avail to eat.

Good breakfast. Rooms spacious. The evening staff found a better location for me even though they were fully booked when the first room we had was too noisy. I appreciated her willingness to find a solution for us.

Only one elevator so had to walk a lot with my 94 year old mom to get to the room, which was on the opposite corner.. kids running around late at night and early in the morning could be heard in the courtyard.

The bed and pillows were comfortable. The two free drinks and the free breakfast were wonderful perks. The staff was helpful and friendly. I love that my little dog was welcomed warmly by the staff.

However, the room was too cold, and I had difficulty adjusting the temperature, so I turned it off. There could have been a couple of extra waste baskets.

Good breakfast food which was quick to get and staff was very friendly and helpful, rooms spacious, beds and bedding comfortable, nice having extra sink and fridge/ microwave. Happy hour was great. Pool looked nice but didn’t have time to go. Location close to cal poly and downtown. Front desk staff very friendly.

Rooms look a bit dated

Staff were extremely helpful and friendly! Breakfast was very good, as usual. We are glad the free cocktail reception is still running as well! Rooms look like they've been freshened up since we last stayed a few years ago.

There was nothing really to complain about...

Always a comfortable place to stay. Happy hour drinks were perfectly made.

I miss the veggies and nachos for Happy hour. I would like to see the butter at room temperature you can not spread it on your toast,or pancakes. Other than that the food is always good.

The breakfast was good since there was an omelette station. The bacon was crisp and the potatoes were good.

A place to serve yourself water in the bar area would have been good. I had to wait a long time in line to reach the bartender to get a drink of water.

Masks were in fact optional even though stated otherwise in emails sent pre-arrival both from the booking entity & from the hotel itself and that was great news on arrival - the hotel is following California masking guidelines, which are optional. Check-out was easy; however, I have to wait 5 to 10 business days to receive my credit card refund of $150 for "incidentals." I charge nothing additional to any hotel room that we stay in nor use products for sale in a room as a matter of personal policy.

Need to get back to cleaning hotel rooms on a daily basis, providing coffee packs for the in-room coffee maker, toilet paper, and towels. Having to get such things daily at the hotel desk diminishes the value/high price paid for the hotel room.

It was clean and conveniently located. The staff members were friendly. The hotel had a vibrant atmosphere with its outstanding restaurant.

There was a bathtub ring and the floor was a little too dirty for our bare feet.

We enjoyed our stay here. For the price we paid, the hotel had a lot more to offer. It’s beautiful inside, the room was very clean(which I’m truly thankful, as we travel with small children). We enjoyed the warm pool at night, and the breakfast was excellent! Staff was amazing. Overall, we will continue to stay here. Thank you.