Staff were super friendly and helpful. The room was upgraded upon arrival. Very quiet room. The beds are always outstanding. Robes furnished. Location was on the riverwalk and within walking distance to Amelie arena and all the great night life of Tampa Bay.

I had booked on booking.com and got charged again on my 'incidentals' card. It was taken care of in a timely matter, but getting to the right person, via phone, was not easy. As with any hotel - the parking is a racket.

I was there post hurricane Milton. The staff was extremely accommodating during a very stressful situation.

I did stay in a pet friendly room however after hurricane Helene, I stayed at the Westin the room. There was much nicer than the Marriott. The room was pet friendly and did have carpet. The room at the Marriott was an old vinyl flooring felt very cold, especially for the price I paid through Booking.com .

It’s all ok Side water walk and location are good

Receptionist had bad attitude It seems from their experience that they have to treat clients as if the don’t pay or behave bad. They now charge a $75 for causalities per night that will be billed back some day plus a $30 extras per day for obligatory consumption. Maybe it’s a pos pandemic modality, but as international visit it seems quite abusive.

View, and location of the hotel

I had a reservation that i did on priceline and paid with Affirm. But the day we checked out, my reservation wasn't charged to affirm as i reserve it but was charged on the credit card that i give for warranty. That was very awfull because change our plans. And even that i returned to the front desk to ask how they charged the reservation, they said that they just charged to my warranty credit card the parking, and instead of that was charged the whole reservation. Very bad if the front desk staff lie to you.

Location is amazing ! Right on the center of Tampa bay. And the river walk ! Close to the Amelia arena (steps away). Close to multiple restaurants and shopping areas. Hotel was super clean, modern. Breakfast buffet was abundant and delicious.

Pool area chairs could use an upgrade. The chaises needed repair. Pool area could use a bit of sprucing up.

Such a wonderful hotel! We were able to check in right away and get our room keys. The view was beautiful, the food was great, and the staff was super helpful accommodating all our needs. This was a birthday trip for me and we will definitely be staying here again.

No complaints about our stay. We enjoyed every second of our stay and never complained once. The trip was very rejuvenating for my fiance and I.

The front desk at check in was excellent. The valet service was not explained before we arrived but they gave great service. We were in close proximity to restaurants and other events downtown.

I asked to see if my points for this stay was applied and they not only could not tell me but that conflicted with what I was told when I checked in. The ice machines on floor 10 did not work and we had to go up two floors to get ice. Not good

The room was comfortable and well appointed.

The valet parking was busy and not very efficient. I received a text that the car was being pulled after 45 minutes it hadn't arrived, went to check and they hadn't even pulled it. Disappointed

The staff member who checked us in was extremely helpful and accommodating. However, the staff member on duty Sunday morning was very dismissive and cold. I believe customer service is everything so that is the difference between my 8 rating and 10 for excellent.

We love the close proximity to the arena, perfect place to stay for concerts. The variety of food locations close by made it a great place to stay.

The ac in our room was a little off, it claimed it was 60 degrees but the room felt stuffy at night instead of cold.