New and modern style hotel. Clean and pretty. Very inviting as soon as you walk in. I loved the colors and how visually appealing it was. Breakfast was delicious and plentiful! It was super close to the sugarloaf mills which was very convenient.

The walls seem to be super thin because you can easily hear your neighbours which is also annoying for you because you have to be careful not to make noise. Was travelling with small children so I had to keep hushing them because one of the guests got annoyed and I received a phone call saying if it happened again we would have to depart and pay the deposit! Didn't feel very welcoming or understanding. Shower is very clean but super slippery floor.

I asked for a late check in between 1-2.I got there at 2am. . When I arrived there the receptionist gave my room to someone else with the same last name as mines. When she tried to give me another room the system was down for 21/2 hours . I slept outside in front of the hotel until she called my phone which was 3:59.am. I had to be to work at 7:30 that morning. I got no proper sleep. All the receptionist said to me was I am sorry! I don’t think I should be responsible for the charges. On top of that I was sent the other persons receipt .

The room was clean. I loved the standing shower and adjustable shower head. I loved the stationary squeezable hand wash, body wash, shampoo & conditioner. I loved that the body wash and hand has a lemon scent. The queen beds were large and pillows were soft. There were multiple outlets. I loved the automatic A/C or heat. I used the online check-in on the app where you can pick your room number. They offer the digital key service on your phone. I called to let them know I would be arriving late at night. They understood and kept my room until I arrived. Every area of the hotel was clean. The elevators were quick. There are multiple games available in the lobby/lounge area. There were parking spots still available even though we arrive at 12:30am.

I did not like that there weren't any snacks for guests. If you wanted snacks from the area, you needed to purchase them.

The location is so convenient and safe. It was easy to get in and out of and the space was so clean and inviting. A step up from your traditional travelers hotel.

Mostly the people that I met who work at the property were absolutely delightful. They made sure that I had everything I needed and didn’t rush me in or out. The space is inviting and cheerful and easy to navigate. You can tell a lot of thought went into every single detail.

From the lobby entrance, I felt a clean and comfortable atmosphere. After talking to the friendly front desk lady, I received my room key and opened the door. It was a little smaller than other hotels, but that thought disappeared. The reason was that it was so clean and the shower room was perfect. The bed cushion was so comfortable that I was able to sleep well for the first time in a long time. I will use this place again next time.

From the moment of entry , we greeted my friendly staff and pleasant smells. Tru hotels have an inviting astectic with bright colors and modern features. The free breakfast was nice. The yogurt and coffee bars were great! Everything was clean throughout the stay. Accessibility to shopping and food in walking distance.

Our room was a little small but efficient. The bed and pillows weren't very comfortable.

I loved the cleanliness of the beds and the entire room. I love the wooden floors. I love the lemon body wash and hand soap! I loved using the Hilton Honors app to check in and even the option to use my phone as a room key. I love the guest areas that had plenty of seating and games.

I didn't like that there isn't an indoor pool but I didn't have time for a pool anyway lol

I liked the way the hotel was set up. The rooms are small, but cute. The sitting/lobby area is very nice and I like the color scheme they used.

didn't care for the breakfast. I like a hot breakfast and all they had hot was eggs, sausage or bacon, and not much of it, and breads for toasting. They had yogurt, cereal, juice and I don't care for that. My friend and I both purchased the same type of room, same number of people and same dates. We arrived about 20 minutes from each other. But she booked on Priceline and I booked on Booking.com. She paid MUCH LESS than I did. So I wouldn't recommend booking on this site until you know what all the sites offer.

I was in Lawrenceville Ga to shop for my kids back to school and to see a family member. My stay at TRU was wonderful! The location is perfect and convenient. I will be booking with them again! The staff are very friendly and the place is very very clean. The breakfast could’ve had a better variety of food but what I chose worked for me. My first visit to Lawrenceville Ga, I fell in love with the place!!!

Traffic!

Staff was very nice, facility was clean, rooms were quiet and the location was great and in a safe area.

Didn’t like the surprise $75 per room deposit. Even though I was told it was refundable. Also didn’t like that I was asked for my card and ID…and then had to pay for each room separately. Staff member explained, but the deposit especially was unexpected on my end since I don’t recall seeing it anywhere when I booked.