/
8.3

770 reviews

Swissotel Chicago

Swissotel Chicago

323 East Wacker Drive, Chicago, 60601, Illinois, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Business center

Room service

Fitness center

Spa tub

Air conditioning

Bar

24-hour front desk

Swissotel Chicago

Welcome to Swissotel Chicago, a delightful 4-star hotel located at 323 East Wacker Drive in the heart of Illinois' vibrant city, Chicago. Boasting a stunning view of the lake and river, this pet-friendly hotel offers comfortable and non-smoking rooms starting from $129. With 770 rave reviews, Swissotel Chicago promises an unforgettable experience for all travelers.

This hotel offers an array of amenities to enhance your stay. Relax and unwind in the spa tub, savor delicious meals at the on-site restaurant, or enjoy a refreshing cocktail at the bar. Stay active at the fitness center, which offers complimentary fitness classes. The hotel also provides various services including room service, babysitting/child services, and a business center.

Conveniently located just 3mi from the city center, Swissotel Chicago is the perfect base to explore all that Chicago has to offer. From its prime location, guests can easily access popular landmarks and attractions. With its excellent facilities, breathtaking views, and exceptional service, Swissotel Chicago guarantees a memorable stay for all travelers seeking the perfect blend of luxury and convenience.

When it comes to dining options, Swissotel Chicago has got you covered. The on-site restaurant, The Palm, offers a delightful culinary experience with its traditional ambiance and a variety of American, Italian, and steakhouse cuisines. Whether you're in the mood for a sizzling steak or a classic Italian pasta dish, The Palm will exceed your expectations. Indulge in delicious food while enjoying the breathtaking views of the lake and river.

For payment options, please note that cash is not accepted at Swissotel Chicago. However, the hotel does accept major credit cards including Visa, Discover, American Express, and Mastercard. So you can conveniently settle your bill without worrying about carrying cash.

With regards to room types, Swissotel Chicago offers a range of options to suit your needs. From the cozy Pinnacle Lakeview 1 King room to the spacious Lifestyle Suite View 1 King, there is a room for every traveler. Most rooms accommodate 2 adults and 1 child, while some can accommodate up to 4 adults and 3 children. So whether you're traveling solo, as a couple, or with your family, there is a comfortable and stylish room waiting for you at Swissotel Chicago.

With its picturesque location, excellent amenities, and a variety of dining options, Swissotel Chicago is the perfect choice for travelers seeking a luxurious and convenient hotel experience in the heart of Chicago. Book your stay today and get ready for a memorable visit to the Windy City.

Closest airports

Chicago Midway International Airport

9.5mi

Chicago O'Hare International Airport

16mi

Most popular amenities

Restaurant

Business center

Room service

Fitness center

Spa tub

Air conditioning

Bar

24-hour front desk

Lake view

Non-smoking rooms

Wheelchair accessible

Landmark view

River view

Elevator

Free toiletries

Bathtub

Rooms

Executive Suite 1 King in Swissotel Chicago

Show 8 photos

Executive Suite, King

1 King Size Bed

1 Sofa Bed

230 sqft

Lake view

Private Bathroom

Bathtub

Coffee machine

x8

+

x5

More details

Featuring burnished hardwood floors and upscale luxury furnishings, this spacious suite offers an executive office, parlor area and wine bar. A sofa bed is also included.

Classic Lakeview 2 Double in Swissotel Chicago

Show 6 photos

Classic, 2 Double, Lake View

2 Double Beds

30 sqft

Lake view

Landmark view

Private Bathroom

Bathtub

x4

+

x3

More details

Featuring views of Lake Michigan and Navy Pier, this room includes a private bathroom with a separate bath and shower. A hairdryer and upscale bath amenities are also provided.

Classic King Room - Bath Tub/Disability Access in Swissotel Chicago

Show 5 photos

Classic, King, Accessible

1 King Size Bed

325 sqft

Air conditioning

+

More details

Relax and unwind in our spacious Classic King Room, featuring a comfortable King size bed and a luxurious bath tub. This disability accessible room is perfect for a couple or small family, accommodating 2 adults and 1 child. No smoking allowed. Size: 323 sqft.

Classic Double Room with Two Double Beds - Bath Tub/Disability Access in Swissotel Chicago

Show 5 photos

Classic, 2 Double, Accessible

1 Double Bed

325 sqft

Air conditioning

+

More details

Experience comfort and convenience in our Classic Double Room with disability access, featuring two double beds and a luxurious bath tub. Perfect for 2 adults seeking a relaxing stay without the need for smoking.

Show 5 photos

Room - 2 Double, River View

2 Double Beds

350 sqft

Flat-screen TV

Tea/Coffee maker

x4

+

x3

More details

This room is located on the 20th floor or higher.and features panoramic views of the Chicago River. It includes a private bathroom with a separate bath and shower. A hairdryer and upscale bath amenities are also provided.

Show 3 photos

Pinnacle, 2 Double, Lake View

2 Double Beds

30 sqft

Refrigerator

+

More details

Experience the epitome of comfort and luxury in our Pinnacle Double Room with Two Double Beds and breathtaking Lakeview, providing an unforgettable stay for up to 4 adults. With its spacious design and modern amenities, this room promises a truly exceptional retreat.

Pinnacle, King, Skyline View

1 King Size Bed

Refrigerator

+

More details

Flat panel TV - Spacious executive work area - Complimentary HSIA - Mini refrigerator

Classic 1 King in Swissotel Chicago

Show 8 photos

Classic, King

1 King Size Bed

30 sqft

City view

Private Bathroom

Bathtub

Coffee machine

x4

+

x3

More details

Room Classic

Pinnacle, King, Lake View

1 King Size Bed

30 sqft

Refrigerator

+

More details

Indulge in the breathtaking lake view from the comfort of your private king size bed. This spacious double room features a private bathroom with a bathtub, a coffee machine, and a flat-screen TV for your ultimate relaxation.

King Room with Bath Tub - Disability Access/River View in Swissotel Chicago

King Room, Accessible, River View

1 King Size Bed

Air conditioning

+

More details

Experience luxury with a stunning river view in our King Room. Accessible design includes a roll-in shower for convenience. Ideal for up to 3 adults.

Pinnacle, 2 Double

2 Double Beds

30 sqft

Refrigerator

+

More details

Welcome to our Pinnacle 2 Double room, a spacious and luxurious double room that can comfortably accommodate up to 4 adults and 3 children. Enjoy the convenience of a private bathroom with a bathtub, a coffee machine, a flat-screen TV, and other fantastic amenities such as air conditioning, free toiletries, and a sitting area.

Classic 2 Double in Swissotel Chicago

Show 9 photos

Classic, 2 Double

2 Double Beds

30 sqft

City view

Private Bathroom

Bathtub

Coffee machine

x4

+

x3

More details

Classic Two Double Beds

Guest reviews

8.3

770 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

Featured reviews:

🇮🇹

Behzad

9.1

June 2023

The location was great with a beautiful view of the lake and Navy Pier. The room was so spacious and clean.

They charged us 20$ each day for "Urban Experience" which didn't make sense. We were told that it was for Internet and amenity that we were not even told when we checked in. Most of the time the Internet is included to the reservation.

🇯🇵

Nobuko

9.1

May 2023

The staff is very nice at reception. Very polite, kind and smiling. I have nothing more to asked for reseptionists.

At 9:30am the door bell rang and the room keeping person wanted to clean the room. And again at 11pm the person did it again. The check out time was at noon and I was paying for it. So I think it was very bad.

🇬🇧

Keri

9.1

April 2023

Wow - booked a room with a lake view and wasdn't disappointed. The room was spacious , comfortable, quiet - loved my stay here. I hope to return!

As a tea drinking English person some small milk cartons in the room rather than creamer would have been welcome.

🇺🇸

Glendean

9.1

May 2023

View, staff, bed

Shower. Unable to position shower head so that one could prevent water from leaking onto floor, or to comfortably lather and then rinse. The rain shower head has a wide spray, in a very little space.

🇺🇸

Amy

9.1

April 2023

Across from the Riverwalk, close to downtown, close to theater district, easy access to the “L”, and professional and helpful staff. This is our second time staying here.

🇮🇸

Matthias

8.2

October 2022

Everything good but there was somekind of resort fee charged which I was not informed of when I checked in. This fee included some rhings I could have used during the stay. I complained about this and they removed it from the bill.

🇺🇸

Danielle

8.2

September 2023

Location was excellent. Big rooms. Friendly staff.

I know they are not affiliated but had a concerning experience at the Palm bar. The bar staff only offers you their happy hour menu upon request. We found another patron telling us that they will charge you full price for all drinks on the happy hour menu unless you ask for the menu and hold them accountable to it. Shady practice to inflate bill for higher tip IMO by withholding the happy hour menu. Think it was 4:30-7 Fri - Sun. Food and drinks were great though other than this experience.

🇧🇷

Teina

9.1

February 2023

The location is perfect with great views! Big and comfortable room

It's not the cheapest option

🇿🇦

Ismail

8.2

October 2022

The hotel has many amenities like a gym, bar and restaurant. It even had a convenient store at reception which came in handy. You can also have the option not for the cleaners to clean the room and you do it yourself and save $10 per night.

You need to take a walk to the main road to catch a train or bus. As this is a high end hotel, they promote taxi's. There is a mini fridge and items to purchase in the room. For the price you pay, I would expect free bottled water at least. However they do provide you with coffee in the room. I would only stay here again if I wanted bells and whistles.

🇺🇸

Shayna

10

September 2023

Such a beautiful room and view. Bed was extremely comfortable and the staff was so helpful and welcoming. We never get our rooms cleaned during our stay since I keep it tidy and we don’t like staff going through our stuff, and we found out every day we didn’t get the room cleaned was $10 off for snacks or dinner at the Palm or drinks at the bar, so we basically got $70 (7 nights) worth of free stuff. Really enjoyed our stay

Points of Interest Around Swissotel Chicago

Attractions

Chicago Pedway

0.2mi

Marquette Building

0.7mi

Harold Washington Library Center (Chicago Public Library)

0.9mi

Chicago River

0.9mi

Chicago Board of Trade Building

0.9mi

Shedd Aquarium

1.4mi

Prairie Avenue Historic District

2.4mi

Chicago Chinatown

2.5mi

United Center

2.8mi

Chicago Loop

3.3mi

Trickery

4.3mi

Wrigley Field

4.6mi

Wrigleyville

4.7mi

University of Chicago

6.8mi

Jackson Park

7.3mi

Restaurants

The Palm

Cuisines

  • American
  • Italian
  • Steakhouse

Ambiances

  • Traditional

Amenities of Swissotel Chicago

Restaurant

Business center

Room service

Fitness center

Spa tub

Air conditioning

Bar

24-hour front desk

Lake view

Non-smoking rooms

Wheelchair accessible

Landmark view

River view

Elevator

Free toiletries

Bathtub

Stay rules - Swissotel Chicago

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Swissotel Chicago

Can pets stay with guests at Swissotel Chicago?

Yes, you can stay with your pet at the Swissotel Chicago. However, please note that charges may apply for bringing your pet.

What are the check-in and check-out times at Swissotel Chicago?

Your reservation at Swissotel Chicago includes a check-in time of 03:00 PM and a check-out time of 12:00 PM.

Is vehicle parking offered by Swissotel Chicago?

Yes, there is parking available at Swissotel Chicago. The hotel offers private on-site parking at a cost of $74 per day. Reservations for parking are not required.

What's the nightly rate at Swissotel Chicago?

For stays at Swissotel Chicago, prices generally start at $129. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.

What types of rooms does Swissotel Chicago offer?

There are multiple types of rooms available at Swissotel Chicago. These include rooms with one king-size bed, rooms with two double beds, and suites. The room sizes range from 323 sqft to 753 sqft. Smoking is not allowed in any of the rooms. The occupancy varies, with some rooms accommodating 2 adults and 1 child, while others can accommodate up to 4 adults and 3 children.

What are the main attractions at Swissotel Chicago?

Guests at Swissotel Chicago can enjoy a variety of leisure amenities during their stay. For relaxation, there is a spa tub, where guests can unwind and destress. The hotel also features a bar, perfect for enjoying a refreshing drink or socializing with fellow guests.

For those looking to stay active during their stay, the hotel offers a fitness center, complete with fitness classes and equipment for workouts. Guests can also rent bicycles to explore the city and stay fit.

For dining options, there is an on-site restaurant called The Palm. With a traditional ambiance, guests can enjoy a variety of cuisines including American, Italian, and Steakhouse dishes.

In addition to these amenities, the hotel also offers various types of massages, including full-body, hand, head, couples', foot, neck, and back massages.

Overall, guests have plenty of options to relax, stay active, dine, and enjoy their time at Swissotel Chicago.

Is there an in-house restaurant at Swissotel Chicago?

Yes, the Swissotel Chicago has an on-site restaurant called The Palm. The restaurant offers a traditional ambiance and serves American, Italian, and steakhouse cuisines.

Does Swissotel Chicago accept credit cards and cash payments?

Swissotel Chicago does not accept cash payments. However, they accept credit card payments including Visa, Discover, American Express, and Mastercard.