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+1-833-728-2041770 reviews
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$129323 East Wacker Drive, Chicago, 60601, Illinois, United States
Reservations:
+1-833-728-2041770 reviews
1/109
Restaurant
Business center
Room service
Fitness center
Spa tub
Air conditioning
Bar
24-hour front desk
Welcome to Swissotel Chicago, a delightful 4-star hotel located at 323 East Wacker Drive in the heart of Illinois' vibrant city, Chicago. Boasting a stunning view of the lake and river, this pet-friendly hotel offers comfortable and non-smoking rooms starting from $129. With 770 rave reviews, Swissotel Chicago promises an unforgettable experience for all travelers.
This hotel offers an array of amenities to enhance your stay. Relax and unwind in the spa tub, savor delicious meals at the on-site restaurant, or enjoy a refreshing cocktail at the bar. Stay active at the fitness center, which offers complimentary fitness classes. The hotel also provides various services including room service, babysitting/child services, and a business center.
Conveniently located just 3mi from the city center, Swissotel Chicago is the perfect base to explore all that Chicago has to offer. From its prime location, guests can easily access popular landmarks and attractions. With its excellent facilities, breathtaking views, and exceptional service, Swissotel Chicago guarantees a memorable stay for all travelers seeking the perfect blend of luxury and convenience.
When it comes to dining options, Swissotel Chicago has got you covered. The on-site restaurant, The Palm, offers a delightful culinary experience with its traditional ambiance and a variety of American, Italian, and steakhouse cuisines. Whether you're in the mood for a sizzling steak or a classic Italian pasta dish, The Palm will exceed your expectations. Indulge in delicious food while enjoying the breathtaking views of the lake and river.
For payment options, please note that cash is not accepted at Swissotel Chicago. However, the hotel does accept major credit cards including Visa, Discover, American Express, and Mastercard. So you can conveniently settle your bill without worrying about carrying cash.
With regards to room types, Swissotel Chicago offers a range of options to suit your needs. From the cozy Pinnacle Lakeview 1 King room to the spacious Lifestyle Suite View 1 King, there is a room for every traveler. Most rooms accommodate 2 adults and 1 child, while some can accommodate up to 4 adults and 3 children. So whether you're traveling solo, as a couple, or with your family, there is a comfortable and stylish room waiting for you at Swissotel Chicago.
With its picturesque location, excellent amenities, and a variety of dining options, Swissotel Chicago is the perfect choice for travelers seeking a luxurious and convenient hotel experience in the heart of Chicago. Book your stay today and get ready for a memorable visit to the Windy City.
Closest airports
Chicago Midway International Airport
9.5miChicago O'Hare International Airport
16miRestaurant
Business center
Room service
Fitness center
Spa tub
Air conditioning
Bar
24-hour front desk
Lake view
Non-smoking rooms
Wheelchair accessible
Landmark view
River view
Elevator
Free toiletries
Bathtub
Show 8 photos
Executive Suite, King
1 King Size Bed
1 Sofa Bed
230 sqft
Lake view
Private Bathroom
Bathtub
Coffee machine
x8
+
x5
More details
Featuring burnished hardwood floors and upscale luxury furnishings, this spacious suite offers an executive office, parlor area and wine bar. A sofa bed is also included.
Show 6 photos
Classic, 2 Double, Lake View
2 Double Beds
30 sqft
Lake view
Landmark view
Private Bathroom
Bathtub
x4
+
x3
More details
Featuring views of Lake Michigan and Navy Pier, this room includes a private bathroom with a separate bath and shower. A hairdryer and upscale bath amenities are also provided.
Show 5 photos
Classic, King, Accessible
1 King Size Bed
325 sqft
Air conditioning
+
More details
Relax and unwind in our spacious Classic King Room, featuring a comfortable King size bed and a luxurious bath tub. This disability accessible room is perfect for a couple or small family, accommodating 2 adults and 1 child. No smoking allowed. Size: 323 sqft.
Show 5 photos
Classic, 2 Double, Accessible
1 Double Bed
325 sqft
Air conditioning
+
More details
Experience comfort and convenience in our Classic Double Room with disability access, featuring two double beds and a luxurious bath tub. Perfect for 2 adults seeking a relaxing stay without the need for smoking.
Show 5 photos
Room - 2 Double, River View
2 Double Beds
350 sqft
Flat-screen TV
Tea/Coffee maker
x4
+
x3
More details
This room is located on the 20th floor or higher.and features panoramic views of the Chicago River. It includes a private bathroom with a separate bath and shower. A hairdryer and upscale bath amenities are also provided.
Show 3 photos
Pinnacle, 2 Double, Lake View
2 Double Beds
30 sqft
Refrigerator
+
More details
Experience the epitome of comfort and luxury in our Pinnacle Double Room with Two Double Beds and breathtaking Lakeview, providing an unforgettable stay for up to 4 adults. With its spacious design and modern amenities, this room promises a truly exceptional retreat.
Pinnacle, King, Skyline View
1 King Size Bed
Refrigerator
+
More details
Flat panel TV - Spacious executive work area - Complimentary HSIA - Mini refrigerator
Show 8 photos
Classic, King
1 King Size Bed
30 sqft
City view
Private Bathroom
Bathtub
Coffee machine
x4
+
x3
More details
Room Classic
Pinnacle, King, Lake View
1 King Size Bed
30 sqft
Refrigerator
+
More details
Indulge in the breathtaking lake view from the comfort of your private king size bed. This spacious double room features a private bathroom with a bathtub, a coffee machine, and a flat-screen TV for your ultimate relaxation.
King Room, Accessible, River View
1 King Size Bed
Air conditioning
+
More details
Experience luxury with a stunning river view in our King Room. Accessible design includes a roll-in shower for convenience. Ideal for up to 3 adults.
Pinnacle, 2 Double
2 Double Beds
30 sqft
Refrigerator
+
More details
Welcome to our Pinnacle 2 Double room, a spacious and luxurious double room that can comfortably accommodate up to 4 adults and 3 children. Enjoy the convenience of a private bathroom with a bathtub, a coffee machine, a flat-screen TV, and other fantastic amenities such as air conditioning, free toiletries, and a sitting area.
Show 9 photos
Classic, 2 Double
2 Double Beds
30 sqft
City view
Private Bathroom
Bathtub
Coffee machine
x4
+
x3
More details
Classic Two Double Beds
8.3
770 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
Featured reviews:
🇮🇹
Behzad
9.1
June 2023
The location was great with a beautiful view of the lake and Navy Pier. The room was so spacious and clean.
They charged us 20$ each day for "Urban Experience" which didn't make sense. We were told that it was for Internet and amenity that we were not even told when we checked in. Most of the time the Internet is included to the reservation.
🇯🇵
Nobuko
9.1
May 2023
The staff is very nice at reception. Very polite, kind and smiling. I have nothing more to asked for reseptionists.
At 9:30am the door bell rang and the room keeping person wanted to clean the room. And again at 11pm the person did it again. The check out time was at noon and I was paying for it. So I think it was very bad.
🇬🇧
Keri
9.1
April 2023
Wow - booked a room with a lake view and wasdn't disappointed. The room was spacious , comfortable, quiet - loved my stay here. I hope to return!
As a tea drinking English person some small milk cartons in the room rather than creamer would have been welcome.
🇺🇸
Glendean
9.1
May 2023
View, staff, bed
Shower. Unable to position shower head so that one could prevent water from leaking onto floor, or to comfortably lather and then rinse. The rain shower head has a wide spray, in a very little space.
🇺🇸
Amy
9.1
April 2023
Across from the Riverwalk, close to downtown, close to theater district, easy access to the “L”, and professional and helpful staff. This is our second time staying here.
🇮🇸
Matthias
8.2
October 2022
Everything good but there was somekind of resort fee charged which I was not informed of when I checked in. This fee included some rhings I could have used during the stay. I complained about this and they removed it from the bill.
🇺🇸
Danielle
8.2
September 2023
Location was excellent. Big rooms. Friendly staff.
I know they are not affiliated but had a concerning experience at the Palm bar. The bar staff only offers you their happy hour menu upon request. We found another patron telling us that they will charge you full price for all drinks on the happy hour menu unless you ask for the menu and hold them accountable to it. Shady practice to inflate bill for higher tip IMO by withholding the happy hour menu. Think it was 4:30-7 Fri - Sun. Food and drinks were great though other than this experience.
🇧🇷
Teina
9.1
February 2023
The location is perfect with great views! Big and comfortable room
It's not the cheapest option
🇿🇦
Ismail
8.2
October 2022
The hotel has many amenities like a gym, bar and restaurant. It even had a convenient store at reception which came in handy. You can also have the option not for the cleaners to clean the room and you do it yourself and save $10 per night.
You need to take a walk to the main road to catch a train or bus. As this is a high end hotel, they promote taxi's. There is a mini fridge and items to purchase in the room. For the price you pay, I would expect free bottled water at least. However they do provide you with coffee in the room. I would only stay here again if I wanted bells and whistles.
🇺🇸
Shayna
10
September 2023
Such a beautiful room and view. Bed was extremely comfortable and the staff was so helpful and welcoming. We never get our rooms cleaned during our stay since I keep it tidy and we don’t like staff going through our stuff, and we found out every day we didn’t get the room cleaned was $10 off for snacks or dinner at the Palm or drinks at the bar, so we basically got $70 (7 nights) worth of free stuff. Really enjoyed our stay
Attractions
Chicago Pedway
0.2miMarquette Building
0.7miHarold Washington Library Center (Chicago Public Library)
0.9miChicago River
0.9miChicago Board of Trade Building
0.9miShedd Aquarium
1.4miPrairie Avenue Historic District
2.4miChicago Chinatown
2.5miUnited Center
2.8miChicago Loop
3.3miTrickery
4.3miWrigley Field
4.6miWrigleyville
4.7miUniversity of Chicago
6.8miJackson Park
7.3miAttractions
Chicago Pedway
0.2miMarquette Building
0.7miHarold Washington Library Center (Chicago Public Library)
0.9miChicago River
0.9miChicago Board of Trade Building
0.9miShedd Aquarium
1.4miPrairie Avenue Historic District
2.4miChicago Chinatown
2.5miUnited Center
2.8miChicago Loop
3.3miTrickery
4.3miWrigley Field
4.6miWrigleyville
4.7miUniversity of Chicago
6.8miJackson Park
7.3miAirports
Chicago Midway International Airport
9.5miChicago O'Hare International Airport
16miThe Palm
Cuisines
Ambiances
Restaurant
Business center
Room service
Fitness center
Spa tub
Air conditioning
Bar
24-hour front desk
Lake view
Non-smoking rooms
Wheelchair accessible
Landmark view
River view
Elevator
Free toiletries
Bathtub
Accessibility
Toilet with grab rails
Wheelchair accessible
Activities
Bicycle rental
Bathroom
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Laundry
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Restaurant
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Express check-in/out
General
Air conditioning
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Internet
Wifi
Kitchen
Coffee machine
Refrigerator
Living Area
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Telephone
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Room Amenities
Iron
Sofa bed
Safety & security
Safe
Safety features
Access to healthcare professionals
First aid kits available
Spa
Back massage
Couples' massage
Fitness
Fitness center
Fitness classes
Foot massage
Full-body massage
Hand massage
Head massage
Massage
Neck massage
View
City view
Lake view
Landmark view
River view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.
The minimum age for check-in is 21
Come and go whenever you want
Private parking is available on site (reservation is not needed) and costs USD 74 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
American Express,
Visa,
Mastercard,
Discover
This property does not accept cash.
Can pets stay with guests at Swissotel Chicago?
Yes, you can stay with your pet at the Swissotel Chicago. However, please note that charges may apply for bringing your pet.
What are the check-in and check-out times at Swissotel Chicago?
Your reservation at Swissotel Chicago includes a check-in time of 03:00 PM and a check-out time of 12:00 PM.
Is vehicle parking offered by Swissotel Chicago?
Yes, there is parking available at Swissotel Chicago. The hotel offers private on-site parking at a cost of $74 per day. Reservations for parking are not required.
What's the nightly rate at Swissotel Chicago?
For stays at Swissotel Chicago, prices generally start at $129. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.
What types of rooms does Swissotel Chicago offer?
There are multiple types of rooms available at Swissotel Chicago. These include rooms with one king-size bed, rooms with two double beds, and suites. The room sizes range from 323 sqft to 753 sqft. Smoking is not allowed in any of the rooms. The occupancy varies, with some rooms accommodating 2 adults and 1 child, while others can accommodate up to 4 adults and 3 children.
What are the main attractions at Swissotel Chicago?
Guests at Swissotel Chicago can enjoy a variety of leisure amenities during their stay. For relaxation, there is a spa tub, where guests can unwind and destress. The hotel also features a bar, perfect for enjoying a refreshing drink or socializing with fellow guests.
For those looking to stay active during their stay, the hotel offers a fitness center, complete with fitness classes and equipment for workouts. Guests can also rent bicycles to explore the city and stay fit.
For dining options, there is an on-site restaurant called The Palm. With a traditional ambiance, guests can enjoy a variety of cuisines including American, Italian, and Steakhouse dishes.
In addition to these amenities, the hotel also offers various types of massages, including full-body, hand, head, couples', foot, neck, and back massages.
Overall, guests have plenty of options to relax, stay active, dine, and enjoy their time at Swissotel Chicago.
Is there an in-house restaurant at Swissotel Chicago?
Yes, the Swissotel Chicago has an on-site restaurant called The Palm. The restaurant offers a traditional ambiance and serves American, Italian, and steakhouse cuisines.
Does Swissotel Chicago accept credit cards and cash payments?
Swissotel Chicago does not accept cash payments. However, they accept credit card payments including Visa, Discover, American Express, and Mastercard.
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