Amazing staff and facilities. Everything was very clean and orderly. Great location and proximity to the main strip without being too close to the bustle of the city.

Nothing!

The hotel looks exactly like the pictures! It’s luxury & beautiful.

Didn’t like I was charged an extra $60 at check in for the specific card I had ( cash app debit card ) still haven’t got my refund like I was told. I didn’t like how no one disclosed there was a hotel balcony that’s nice & could be used.. I discovered it myself but other than that this hotel is in a perfect area & it is beautiful

I loved it here room and hotel was so clean, spacious, and looked really nice. Better than some 4-5 star hotels.. Perfect location. Having a full kitchenette with dishes was was so convenient. Front desk staff Jimmy was so nice every time we needed something. Definitely staying here everytime I go to NOLA.

The pillows on the bed were horrible. Even after receiving 2 extra pillows they were just bad. Soon as you lay on them they go completely flat. I mean really flat. My husband and I slept with out travel neck pillows the whole time.

It was a clean room. Enjoyed the two queen beds, the mini living room, the mini kitchen with the spacious counter top, the extras drawers for our clothes and the big tv. I liked the bathroom was a good size to share for two people. The 3-sided alarm clock was great from any view from the bed. The big windows with a view to the city and street was amazing.

The pillows were too soft that I use two of them. No coffee machine/service in the lobby.

Everything was nice, it was a spacey room and the option to cook in the room for leftovers was nice.

There wasn't any dining available at the hotel itself but right next door you could start your day with breakfast at a café. Also you might not be impressed with the hotel room coffee, so dawn on your shoes and go out to breakfast at any of the nearby café's.

It’s great. But do not stay at a room near by the evaluator! The first customer service told me it’s booked out and I can only that that room (king size)near by the evaluators. I went down in the evening because I was bothered by the evaluators a lot. The new customer survive (an Asian guy) asked if I have to stay at king size room. I said no. He rearranged a we quiet room (double queen size) for he. He was very smart knowing my issue and actively looked for a solution.

Very helpful and friendly front desk reception. We came in to the sound of vibrant live piano melodies. Ms. Daya made our stay all the more memorable! Loved the spacious suite set up for 2 Queens and the location of the hotel which was within walking distance of the French Quarter, and other attractions and well serviced by means of transportation.

A breakfast option would increase the appeal of this hotel. Would have appreciated some recognition for choosing this hotel as part of a 50th birthday celebration.

Really nice location in New Orleans, walkable to the FQ but far enough away that it’s not swamped or too loud. The trolley car also leaves from just down the street so also super easy to get to the Garden District and other areas. Room was a really nice size and comfortable with a well stocked kitchen for any at home cooking if desired.

Property was well maintained and clean. The rooms were very spacious with a city view. Onsite laundromat was a plus.

No actual onsite parking. They charge for parking everyday. We ended up paying $39-$45 per day depending on in/out privileges. So after a week it got pricey.

Location was great. Was relatively quiet. Maureen at the front desk was an absolute gem and nothing was ever an issue when we asked questions. The rooms were large, comfortable and air conditioning worked well. Shower was great as well.

The pillows. All four of us agree on this. They were terrible.