The staff was friendly and accommodating the room was great except for a couple of things (see below) The pool was perfect

The jetted tub Jets win turn-on shot out all this black stuff…maybe the cleaning crew should run from time to time (was gross) That being said the rain shower was nice overall for a relaxing shower but for women who have long hair took forever to rinse the shampoo out an added handheld would be nice with rain showers

Clean, updated nicely, comfy bed, nice size room. The staff was very friendly! The location was great for what we were traveling for. It's on our list of "places to stay"

Pillows weren't super comfy. Not a lot of entertaining channels on cable, mostly news, shopping channels. The parking lot was definitely not great on the upper level. Good for smaller cars, not for SUVs or trucks.

Friendly reception, easy parking, spotless room and bathroom good wifi, comfortable bed, good soundproofing. Cheapest price in/near Freeport. Great facility for the price. No breakfast but good, affordable

One bedside reading lamp bulb missing, requested (backup plan) wakeup call never made. Stairs, no elevator.

The scenery was beautiful and the staff was very friendly. There were 2 different restaurants to dine in at if desired.

The property is split so the check in is by one part of the inn and the other is down the road so it was a bit off putting driving back to the room but it wasn’t too far.

Easy check in. spacious room and comfy bed. All the staff we encountered were friendly. Pet friendly hotel, even though we weren't travelling with pets. Coffee in the lobby. Access to floor three was fairly easy and the room was quiet.

Parking for the floor 2 and 3 rooms was tight

Folks were friendly. Room was clean and comfortable.

Only one thing. The TV would not shut off at 10:30 pm. It took a while for the front desk clerk to answer the phone, but he did come up with new batteries, which was the problem - solved!

Check in went smoothly. Was even shown a picture on his phone how to get to the other building across the street. Room was nice and clean.

Hallway smelled bad, like smoke or something, as did the stairwell which also looked rundown.

Rooms were very clean and comfortable. Staff was extremely friendly and helpful. Would stay here again.

No breakfast at this BestWestern. Most of them include it. However, there is a cafe next door which had wonderful food.

I had a very nice view of the river. Room was spacious, with mini fridge, microwave and coffee maker. There is a great restaurant almost on site (Muddy Rudder) where I had delicious food (but it is not open every day). There is a grocery store with organic stuff (Whole Foods type) very close by. Free parking on site. Very close to Freeport and Portland, and lovely hiking places.

It would be nice to have a mosquito net for the door/ window that overlooked the river, I prefer fresh air to AC. The place is kind of old looking. I don't like to have carpets everywhere, but I guess that is just what hotels usually do. If you plan to spend a lot of time in Portland, maybe get a hotel in the city so you dont have to use the car, because I found parking was not that easy in Portland.

the views are gorgeous and rooms are very comfortable. we only stayed here for a night so didn’t have to interact a whole lot with the staff but they seemed friendly

some of the rooms are literally in the basement with a view of the parking lot. not enough light in those rooms. probably these are the cheaper rooms but the description on booking.com doesn’t mention the view