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$237747 Congress Street , Portland, 04102, Maine, United States
Reservations:
+1-833-728-2041183 reviews
1/74
Free parking
Free wifi
Air conditioning
Parking On Site
Terrace
Non-smoking rooms
Wheelchair accessible
Elevator
Welcome to The Francis Hotel, a luxurious 5-star haven in the heart of Portland, Maine. Situated at 747 Congress Street, this charming hotel is just 0.6mi away from the vibrant city center, offering a convenient and accessible location for your stay. With 183 glowing reviews, The Francis Hotel promises an unforgettable experience.
Step into the lap of luxury with prices starting from $237 per night. This stunning hotel features an array of amenities to ensure your comfort and relaxation. Take advantage of the spa and wellness packages available, or indulge in a soothing massage for the ultimate pampering experience. Enjoy the convenience of free parking and stay connected with complimentary WiFi throughout the hotel. Pet owners will be pleased to know that the hotel is pet-friendly, although additional charges may apply.
The Francis Hotel offers an assortment of accommodation options, including spacious non-smoking rooms and family rooms. The hotel is fitted with modern facilities and is wheelchair accessible. Immerse yourself in the artistic atmosphere of the temporary art galleries, or unwind on the terrace with a glass of wine or champagne, available at an extra charge. With its impeccable service and attention to detail, The Francis Hotel is the perfect choice for discerning travelers seeking a luxurious retreat in Portland. Book your stay now and create memories that will last a lifetime.
The Francis Hotel invites you to experience the epitome of luxury in Portland, Maine. With its impeccable service and attention to detail, this 5-star haven offers an unforgettable stay. Prepare to be greeted by friendly staff and indulge in the abundance of amenities provided. Take advantage of the spa and wellness packages available, or treat yourself to a soothing massage for the ultimate relaxation. Whether you're seeking a rejuvenating getaway or a romantic escape, The Francis Hotel has everything you need.
At The Francis Hotel, we understand that your furry friends are important members of your family. That's why we are proud to be pet-friendly (charges may apply). Simply let us know in advance, and we'll be happy to accommodate your four-legged companion. With our convenient location, you'll be able to explore the beautiful parks and trails nearby, making it an ideal destination for you and your furry friend.
When it comes to payment, The Francis Hotel offers a variety of options to suit your convenience. Cash is not accepted, but we gladly accept payment through Mastercard, Discover, American Express, Visa, and Maestro. Our goal is to ensure a hassle-free experience, from the moment you arrive until the time of departure.
With comfortable and spacious accommodations, The Francis Hotel caters to couples and families alike. Our Standard Queen Room offers a cozy retreat with a queen-size bed, while our Standard King Room provides ample space with a king-size bed. Each room is tastefully decorated and equipped with modern facilities to ensure your utmost comfort. Smoking is not allowed in any of our rooms, providing a fresh and clean environment for all guests.
Escape to The Francis Hotel and immerse yourself in the vibrant culture and charm of Portland, Maine. Unwind on our terrace with a glass of wine or champagne, available at an extra charge, and take in the picturesque views. Whether you're exploring the temporary art galleries or strolling through the city center, The Francis Hotel promises an experience that will create memories lasting a lifetime. Book your stay now and embark on a luxurious retreat that combines elegance with warmth and hospitality.
Closest airports
Portland International Jetport
2miPortsmouth International Airport at Pease
48.2miAugusta State Airport
51.8miFree parking
Free wifi
Air conditioning
Parking On Site
Terrace
Non-smoking rooms
Wheelchair accessible
Elevator
Upper floors accessible by elevator
Free toiletries
Show 8 photos
King Room
1 King Size Bed
310 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
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More details
Relax in our spacious Standard King Room, a comfortable retreat for 2 adults and 1 child. Enjoy modern amenities including a private bathroom, flat-screen TV, and air conditioning to make your stay truly enjoyable.
Show 7 photos
Queen Room
1 Queen Size Bed
270 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Show 6 photos
Suite, Balcony
1 King Size Bed
Balcony
Flat-screen TV
Refrigerator
+
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Suite
1 King Size Bed
Flat-screen TV
Refrigerator
+
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Show 5 photos
King Room, Accessible
1 King Size Bed
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
Show 4 photos
Queen Room, Garden View
1 Queen Size Bed
Flat-screen TV
Refrigerator
+
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Room - 2 Queen
2 Queen Size Beds
Flat-screen TV
Refrigerator
+
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Junior Suite
Flat-screen TV
Refrigerator
+
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8.7
183 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Daniel
9.1
October 2024
There are two noticeable things I want to say about this property. The first is that I have never had a warmer welcome when arriving at a hotel. The staff that greeted us could not have been more welcoming. They gave us a thorough intro to the hotel and then gave us a print out of local places they recommended. The second thing is how clean the room was. It was spotless. Not a streak or anything in sight. We loved our stay here. We have stayed in Portland before and we’re located more downtown, but this opened up a whole new part of Portland we weren’t aware of, so much so that in a five night stay, we only ate downtown twice. Places of note for us were the Tadem Bakery opposite, yes there is a line, there always will be, but it goes quicker than you think so don’t be put off. Another is Bramhall just down the street. A basement bar with great food and drink. And if the Maine Mariners ice hockey is in town. Get a ticket, it’s great fun. We will be back in Portland one day, and we will come back to the Frances.
This is really being picky and isn’t actually the fault of the Frances, but if they could, choose a different taxi provider. We asked reception to book us a cab over 24 hours in advance to the train station, well in advance of our train back to Boston for a flight. It was so late that we had to scream at the guard to hold the train whilst running with all of our luggage.
Sharon
8.2
January 2025
I really liked the overall vibe of the hotel, from it's stained glass windows, art, sitting room with fireplace, games and books, and the very welcoming staff. We loved the sheets and pillows -- so soft and comfy. We liked that it was easy to get to from the celtics game and restuarant we choose. We either walked or took a lift.
The room was nice but could have used a few repairs to the bathroom -- the hot ran out after my partner took a shower, so that was a miss. Also, the shower head appeared to have a knob to adjust the flow, but it had been broken off. The shower tile was once very pretty, but was in need of some grouting repairs (lots of chips and missing pieces). The bathroom wood floor was very worn, and it either needs to be refinished or replaced. Lastly, I know that older architecture is smaller, but definitely would recommend a small stool or some type of additional shelf be added to the bathroom for toiletries. Also, I would add a small table by the chair in the room. Also, a 'landing strip' by the exit (one that folds up would work).
Jonathan
9.1
March 2024
A fantastic building with lots of history, conveniently located halfway between the train station and the waterfront. Close to downtown and the Old Port for a nice walk. Terrific reception staff, and a lovely glass of bubbles when checking in. Room was very cosy, with good wifi connection.
Hotel communications by email and texts are automated and a bit repetitive. Furthermore, they didn't take my response into account (e.g., multiple messages about car parking when I answered that I wasn't driving). Floorboards in the rooms are squeaking loudly, which fortunately wasn't too much of an issue as the people upstairs neither went to bed too late nor woke up too early.
Peggy
10
August 2024
The Francis Hotel was very clean and charming. The staff was helpful. The hotel is across the street from a great breakfast spot. We went bike riding, so the Francis was in a good location for that- not too far from the trails. Otherwise we walked to the tourist areas- about 20 minutes away.
The Francis was a long walk from the more tourist area, but there is an art museum and a park nearby. The parking is very tight.
Aaron
9.1
September 2023
The Francis is located in a quiet neighborhood, but it is still within walking distance of many restaurants, bars, and shops. It is also a short drive to the Old Port and other popular tourist destinations. The rooms and common areas at The Francis are very clean and well-maintained. The beds are comfortable and the linens are fresh and clean. The Francis is housed in a historic building that has been beautifully restored. The hotel has a lot of character and charm.
I did not have any real dislikes about The Francis. It was a great place to stay.
Colin
9.1
April 2024
great location, nice room good price. Very good restaurants, bars, coffee shops only steps away. Minutes walk to museums, theatre and old port. We parked the car and the hotel and did not need to move it all weekend. Staff were very helpful and attentive.
Would have liked gauze curtains on the windows for better privacy. The door to the toilet did not close properly. Common faculties a bit sparse.
Bruce
9.1
July 2024
Beautiful old building and neighborhood, with helpful, friendly hotel staff. Wonderful, small restaurant right next door, and very popular bakery and coffee shop just across the street. Very comfortable bed.
Neighborhood is not as walkable as we had thought, in terms of being near shops and main Portland attractions. The waterfront area is only a quick (5-10 minute) cab ride away, though.
Katinka
8.2
January 2023
Spacious room, extremely clean, nice location. Great cup of coffee in the morning. Free parking. We walked down to central Portland, which is a nice scenic walk.
The parking lot was difficult to find, especially since we were given unclear instructions. If you know how to get there it is easy but there are no signs on how to get there. Maybe a small map to indicate how to get there could be of help to future guests. Furthermore, one of the staircases is blocked by a small chain. This can pose a serious risk in case of emergency. It being on the map of our emergency exit route, I think it should be clear of any obstacles!!
Jennifer
8.2
April 2023
The architecture of the building is beautiful, and the common space had a fire going which was cozy. We had a big room and everything was clean. The location is great right across the street from Tandem. We would stay here again.
It is a nice offering to be able to text the hotel if we need anything, but we stayed 2 nights and were texted 8 times by the hotel with reminders or questions like whether we wanted the room cleaned. To us, it felt like a lot, but that was personal preference.
Garwood
10
October 2023
The bed was extremely comfortable! We were in Maine a week traveling along the coast, staying at a different place each night. The bed at The Francis was the most comfortable of them all. We also enjoyed the bathroom, big, sparkling clean, and the shower was absolutely inviting.
We couldn’t change the temperature in our room. We tried the wall thermostat and the remote. Nothing we did changed the temperature.
Attractions
Rising Tide Brewing Company
1miCasco Bay
1.1miEastern Promenade
1.6miTate House Museum
2.1miFort Gorges
2.5miPortland Head Light
3.8miNew England Distilling
4.4miAttractions
Rising Tide Brewing Company
1miCasco Bay
1.1miEastern Promenade
1.6miTate House Museum
2.1miFort Gorges
2.5miPortland Head Light
3.8miNew England Distilling
4.4miAirports
Portland International Jetport
2miPortsmouth International Airport at Pease
48.2miAugusta State Airport
51.8miFree parking
Free wifi
Air conditioning
Parking On Site
Terrace
Non-smoking rooms
Wheelchair accessible
Elevator
Upper floors accessible by elevator
Free toiletries
Accessibility
Auditory guidance
Toilet with grab rails
Upper floors accessible by elevator
Upper floors accessible by stairs only
Visual aids (Braille)
Wheelchair accessible
Activities
Temporary art galleries
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Board games/Puzzles
Food & Drink
Tea/Coffee maker
Wine/Champagne
Front Desk Services
Baggage storage
Concierge
Express check-in/out
General
Air conditioning
Elevator
Facilities for disabled guests
Family rooms
Hardwood or parquet floors
Heating
Hypoallergenic room available
Laptop size safe
Non-smoking rooms
Pet bowls
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Electric kettle
Refrigerator
Media & Technology
Cable channels
Flat-screen TV
TV
Outdoors
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Drying rack for clothing
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Smoke alarms
Safety features
Air purifiers
First aid kits available
Services
Wake-up service
From 15:00
Until 20:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 11 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
$35 per child per day
3+ years
Extra bed upon request
$35 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
American Express,
Mastercard,
Discover,
Visa,
Maestro
This property does not accept cash.
Can pets stay with guests at The Francis Hotel?
Yes, you can stay with your pet at The Francis Hotel. However, please note that pets are allowed on request and there may be charges associated with bringing your pet.
What's the check-in and check-out schedule at The Francis Hotel?
Guests at The Francis Hotel can check in between 03:00 PM and 08:00 PM. Check-out time is set for 11:00 AM.
Does The Francis Hotel come with parking?
Yes, there is free public parking available at The Francis Hotel. Parking is conveniently located on-site and does not require a reservation.
What are the rates at The Francis Hotel?
The entry-level price at The Francis Hotel is $237. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.
Which room categories can I book at The Francis Hotel?
The Francis Hotel offers Standard Queen and Standard King rooms. Both room types are double occupancy and can accommodate 2 adults and 1 child. Smoking is not allowed in either room type. The Standard Queen room is 269 sqft in size and features 1 Queen size bed, while the Standard King room is slightly larger at 312 sqft and offers 1 King size bed.
Where can guests find entertainment in The Francis Hotel?
Guests at The Francis Hotel can enjoy a range of leisure amenities during their stay. The hotel offers spa and wellness packages, allowing guests to indulge in luxurious treatments and pampering sessions. The spa features various treatments including full-body massages, couples' massages, and back massages, providing guests with a rejuvenating experience. Additionally, guests have access to a range of spa facilities, ensuring a tranquil and peaceful atmosphere to unwind in.
Furthermore, the hotel offers board games and puzzles for guests to enjoy during their leisure time. These activities provide a fun and interactive way for guests to relax and spend their time at the hotel. Whether guests choose to indulge in rejuvenating spa treatments or engage in leisure activities, The Francis Hotel offers a variety of options to cater to their leisure needs.
Are both cash and credit cards valid payment options at The Francis Hotel?
No, cash is not accepted as a payment option at The Francis Hotel. Only credit cards such as Mastercard, Discover, American Express, Visa, and Maestro are accepted.
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