For anovernight it was very good for getting the room at a reduced rate through a 3rd party booking company.

There was dirt on the floor of the elevator and it was there from the time we checked i to the time we checked out. Other than that it was basically clean but also pets were there so I had to work around them. I usually ask for a room that pets were not in and one is never able to tell, but some facilities have rooms just for non pet consumers, but again one can’t tell. I enjoy pets but I am alleric so I always try to avoid them.

Upon entering, staff was very friendly and helpful, room was so clean and smelled fresh. The bed and pillows were so comfortable I am going to inquire of what pillows those were, best sleep in years. Morning staff was helpful and friendly. I highly recommend this establishment. I normally stayed at the Double Tree next door but not again, Tru Hotel beat them by far with EVERYTHING. I am so so happy we stayed there. Keep up the good work Tru staff it does pay off, God Bless you all.

We picked this hotel because of the 24hour shuttle service and the location close to the airport. The shuttle service is 24 hours. Arrived in Portland at midnight called the hotel and the shuttle arrived to pick us up about 15 minutes later. It’s a shared shuttle with the double tree motel. The room was very comfortable and the continental breakfast not to bad.

The price for one night which was a weekend seemed a little pricey. Greater than $300.

The hotel was in a good location, very close to the airport and about 15 minutes away from downtown where parking is ridiculously overpriced. They have free spacious parking and right next to Maine Mall. The room was clean and new. We were given a room on the first floor next to the parking lot. It was a peaceful night and we didn’t hear any noise from outside. Breakfast was ok. Overall, it was a good choice for our group.

Staff were friendly and always ready to help. There were plenty of surfaces to put open suitcases and still walk around comfortably. Really appreciate the self service laundry, making things easy for longer trips! Location was great for food and shopping. If you have a car, don't be put off by it being 'airport area', it's only a short drive to the town centre.

Hot breakfast options could be mixed up a bit more. It was also disappointing to see disposable cutlery and plates being used. Unfortunately it seems the US is still very behind with this. It would be great to see Hilton taking a better stance on this. Imagine the waste this one company could stop from going to landfill.

Breakfast was great. Wide variety and good hot options. Big open area. Wonderful coffee. Room was good with plenty of outlets and nice indirect lighting options. Good bed. Very small room for the high price. Clever use of rolling tables made it very versatile. Liked the European style toiletries. Excellent staff. Knowledgeable and helpful.

Was surprised there was no coffee maker or microwave in the room. Apparently it it Tru policy. Price was quite high but that could have been a holiday rate.

We like pretty much everything about this place! It’s conveniently located (old port, beaches, highway, mall, restaurants), it’s clean and staff is friendly (the breakfast lady is awesome) and the price is reasonable, especially since they have a great continental breakfast ! This is our second visit within a few months and you will see us again soon!

Nothing.

The room and bathroom were nice and clean, as well as decently sized. Breakfast was surprisingly good, the pancake machine was a nice touch. The beds were comfortable and the curtains kept out the sun in the am. Coffee was horrific and undrinkable, but there is a Starbucks across the parking lot.

Would have liked to see a coffee shop in the building itself. The elevators were a bit small and would be difficult to fit a family and luggage all at one time. The rooms need a bigger trashcan.

Breakfast was very, very good. It was wonderfully quiet during our visit.

For the price, I would have expected some regular basic room service: fresh towels, trash pick up, bed made. If I visit again, I will request a room on the Maine Mall side of the building. The noise from the turnpike wasn't a major problem, but the stay would have been better without it.

Everything was neat and clean for our 1 night stay. The price was good - comparable to others in the area, and the breakfast had a variety of options. We called before our arrival and were pleased that our request for a room close to elevator would be accommodated.

It was a little noisy during the night due to traffic going by. We were in the back of the building, not sure if front would be less so. Also, we would have liked a second chair in our room. I know space may not allow for one, but even a folding chair would be welcome.