This location met all our needs. Clean and new! We like Hampton Inn.

There was a huge and very loud group of kids with their parents/coaches who were extremely rowdy. Both the adults and kids dominated the lobby area. Screaming, shouting, running through the public areas in wet bathing suits and bare feet. Very disrespectful of any other guests in the hotel. I felt sorry for the manager on duty Saturday night who had to (literally) mop up after they came in dripping wet from the pool. We experienced this in Michigan last summer with travel baseball teams. Unfortunate….the parents need to be responsible for this.

Property was very clean and comfortable. You could tell staff cared and the front desk staff was very friendly and inviting. Breakfast was exceptional (relatively speaking in terms of hotel breakfast).

This is in no way any fault of the property but worth mentioning. Somebody was smoking in one of the rooms and set off the fire alarm at 11pm. We had to evacuate while waiting for the fire department to clear the building. Staff handled this situation as well as they could though and I don't believe this is indicative of a typical stay here.

The staff, especially Christine, was super sweet and helpful. She went out of her way to make my family feel comfortable. She helped my kids and made them feel special by giving them coloring pages at breakfast and helping with breakfast. She even got them fresh towels when she saw them shivering in the hallway because there towels were soaked from their bathing suits and they were waiting for me to finish a conversation. She truly made our stay a pleasant one.

Aside from the pack and play not coming with any sheets and blankets, and my bed not being super comfortable, we enjoyed everything at the hotel. (My kids didn't like that there were supposed to be cookies as a snack at night, but an entire soccer team ate them all and non were left for our family.)

First, the value of this place, versus staying in downtown Providence (which is only 10 minutes away) is incredible. Saved me over $50. Then, the front desk staff was super-helpful in resolving a "stupid me" mistake. (I booked a single king instead of a 2 queen, and they had it resolved in less than 5 minutes... with a smile and a laugh.) Bonus: there's a beer tap in the lobby. Yes, really. You add funds to your room card and use it to pay at the automated tap. After a long day driving, being able to grab a cold frosty IPA and sit and relax by the pool while my kids swam was just too incredibly awesome.

Breakfast was excellent and the staff were excellent at replacing what ran out. Also there was a different offering each morning.

All staff, with the exception of the manager on duty as we checked in, were great. That manager was unbelievably rude and unwelcoming even to the point of giving out to me. A lovely member of staff called to our room to apologise for her colleagues rudeness. It was the only thing to mar what was a very enjoyable stay in the hotel.

I fell in love with this hotel at first sight. You will be surrounded by gentle care and smiles. In the small space of the hotel lobby there is a counter with various snacks. During check-in, you will be offered several room options to choose from and will be offered to drink free tea or coffee in the breakfast area. There you will also find fresh fruits and cookies. The breakfast space is bright, spacious, with an ergonomic design. The tables are equipped with sockets, you can charge your phone during breakfast, and even hold an online meeting in the evening. The most delicious breakfasts: omelette, sausages, potatoes, various pastries, fruit salad, dairy products, waffles. Especially striking is the cleanliness everywhere with perfectly white linen and bedspreads, no smell (This is so rare in hotels - either it just smells bad, or there is a pleasant smell of a pillow. This hotel smells of just clean air). They have opened the pool recently, it’s warm and comfortable. I love this hotel. Thank you fo the high level. It is as if you are walking forward through a snow-covered field, and footprints appear under your feet, letting the others follow you along this road.

You maintain a high standard level in the industry. I'm proud of you. If you look for something that can be improved, maybe you can make the mattresses a little more rigid. On the other hand, how many customers you have so many preferences they have. Everything is great 👍

surprisingly clean hotel. not just the room, but everything around. I was so afraid of littering or getting something dirty, because everything sparkled and I wanted to keep the beauty.

there were only five types of cereals, three options for a hot dish, two types of muffins, one type of sweet pastries, four types of fruit to choose from, 5 varieties of tea, three coffee options, two mixtures of milking waffles and five toppings to them. I'm kidding. there was no such breakfast even in Las Vegas! you, guys , are the best

Room was spotless, bathroom shower was amazing! Beds were comfy. Staff were very friendly and helpful. Breakfast was above and beyond what I expected, so many choices. The fresh fruit salad was such a treat. The lady doing the breakfast was a pleasure to chat with and always kept things filled and orderly. Staff speak so highly of the Darling family, so nice to hear employees have such nice things to say about their employer.

I understand being a nonsmoking property, and going outside wasn’t an issue. Only would suggest a bench and ashtray be put by the back door to avoid butts being left on the ground and being able to sit.

Breakfast was fine, several choices daily. Juice a little weird. Coffee/Tea/Hot Cocoa available 24/79 so that was nice. Beds comfortable, everything very clean. Location was what we needed (between East Providence and Providence.

Bottled water in the room would have been nice. Their snack thing was overpriced. Exterior was really unappealing, and we were never sure about security for our car. I know there's tons of malls, stores, gas stations etc in the area, so none of it is all that attractive, but they could have planted flowers, bushes, trees, Maybe a fence between the hotel and the car dealership next door.

The breakfast was fantastic!! Rosava was the cook and u can taste the love. You can tell she loved what she does. Upon speaking with her she confirmed what I already knew. The room was clean only down side was upon entering it smelled like corn chips. had to buy air freshener. Other than that I enjoyed my stay and the location was centered to get ro everywhere we wanted to go. I highly recommend staying here!!!

No big deal but pool under construction.