Clean… great beds and pillows… manager finally gave us a room after an hour of dealing w your customer service, because YOUR STAFF DIDNT TRANSFER OUR PAYMENT TO THE HOTEL. Please follow up on this as we had to pay for our reservation twice… once to YOU… once to HOLIDAY INN.

Property was great… breakfast was fine… staff was helpful.. I didn’t like that even though we had reservations through Booking.com we couldn’t get into our room because YOU HADNT TRANSFERED OUR PAYMENT TO THE HOTEL. We had to pay AGAIN..in order to get a room after driving all day! Very frustrating for my 81 year old husband… and me as well!!

There was an available bed. The hotel was nice, it was clean and well apportioned. This is the first time I have stayed in a hotel that had space for hearing impaired. That was a VERY nice feature and made me feel a little more secure.

The cost for the room was excessive. I paid more than I normally would pay for a room of this quality, because we were desperate. We were there for about 8 hours so it cost us about $32 per hour to sleep

The hotel is very clean. Staff is friendly and polite. I specially would like to mention Kris who was working hard replenishing breakfast and cleaning up. I would definitely recommend this place and we will surely come back.

The pleasant room. The breakfast buffet. The shower.

I don't like that it's posted check out time is 11:00 am but at 10:00 am they shut off your keycard to the room. They let you have access to the building but not your room. So someone has to stay in the room when we're packing up and loading the truck.

The room was really nice and so was the bathroom. Really enjoyed the tub with jets and the different lighting options in the bathroom. The bed was soft and comfortable. I would stay again.

The firm pillows weren't very firm. They were actually a bit soft. And the soft pillows were way too thin. I would recommend bringing your own pillow instead

Great staff/greeting. Pool area was very loud and there was a towel shortage. The Desk Clerk made it right!

Breakfast was disappointing. Friendly staff but hot offerings were not tasty. Would LOVE a hot tub/spa!

The front desk staff was very frazzled and unfriendly. He should not be in customer service.

Front desk customer service as well as the lack of vending machine snacks.

The breakfast selection was great! The location of the hotel is perfect for shopping, restaurants and local travel. Our room was immaculate - we were very pleased. Our interaction with hotel staff was amazing. They were so willing to help us with anything and very courteous. Thank you!!

Nothing could have been better.

The breakfast was really good and well stocked. The breakfast area was well staffed with friendly staff members and it was very clean and comfortable. The dining area was large enough to spread out and not feel crammed in. Our room was very clean and comfortable.

Price point seemed a little high.

The room was clean as well as the bed, and comfortable. 1 staff member was very friendly, always greeted us, etc.

The hallways need to be freshened up.