Good value hotel. We stayed for 3 nights to visit NYC. The best and cheapest way to go there from the hotel is to take an Uber to Newark train station (10-20 dollar, 10 min) and then a train to New York train station (6 dollar) or PACT metro (3.50 dollar) to WTC (25 min). The airport train station is only accesible by the monorail and train tickets to NYC much more expensive.

The hotel offered shuttle service to the airport. But they neglected to tell you that the shuttle would only take you to the airport train station and then you had to catch a train to your terminal and do a lot of walking. This added valuable time to your journey and could cause you to miss your flight. English skills were poor at best. I would have been better off catching an Uber to the airport.

Location was good. Good thing they have shuttle (we used taxi). They have breakfast we didn't go to. The best part is location and shower

i DIDN'T LIKE THE NOISE, SMELL AT THE HOTEL. The worst part was we had international flight. We were extremely tired. The cleaning lady started knocking the door like maniac ar 10.10am!!!!!!!!!!!!!!!! Check out is at 11am...Chill out!!!!!!!!!!!! And she knocked the door 4 times. At some point i got so annoyed... i know i have to leave!!! so annoying

Room was clean and comfortable. The room was a good size and bedding was comfortable. The proximity to the airport was very convenient and the reason we choose this hotel. Breakfast was excellent. The area was clean, many food choices including waffles, eggs, bread options, cold cereals and oatmeal. There were many places to sit and enjoy breakfast.

There is very little parking and didn't like the $20 parking fee.

The rooms were quite spacious and clean with a helpful staff. The staff at the reception was gracious enough to give me an early check-in. All major amenities that were listed in the booking were provided in the room and the hotel. The breakfast buffet was also good and decent enough but limited options for vegetarians. The airport shuttle which is to be provided mandatory by the New Jersey Port Authority was also good and the frequency was decent. The hotel is far from the city so you have to take the Train to go but near the Newark Airport which was ideal for my stay. Overall, the stay was good, the rooms were clean and spacious and the staff was helpful.

For me, the stay was good but if you are looking for going to the city this might not be a good option as you would have to burn money on taking trains every day otherwise it's decent given it's near to Airport. Breakfast was also good but limited options for vegetarians.

There is a free hotel shuttle from the P4 pickup point at Newark airport. These run every 30 mins and the bus is *orange* (current information as of Jan 2023). It is the only orange bus (to my knowledge), so it would have been useful for the hotel to specify this in their information to you to save you looking at every single one that passed by for other hotels. I hope this helps someone else.

The room was large with a very tiny window which was a pity. A hint to future customers, to reach the hotel from Newark airport you need to go by the 'Airtrain' (up the escalators from arrivals) and get the airtrain to P4. This is where all the airport hotel shuttles pick up from. You need to wait there for the orange hampton inn shuttle. There are two Hampton Inn's - one is the one at the airport which has 'newark airport' but is on the closest part to the airport. The other Hampton Inn also state 'newark airport' but is in Elizabeth and is a purple shuttle - be careful! Also if you have a flight early and need to leave the hotel before 6am there is no breakfast available. So if your flight is any time before 9am you will basically miss out on breakfast as the lines at the airport security are huge and you need three hours before your flight. The reception staff are great and very helpful. Would stay there again if I had to do an overnight early flight option.

Freezing cold waiting stop for the shuttle. No assistance with cases on or off shuttle and that was tricky. Lack of early breakfast or at least something to nibble if early leaving. It would have been great to have a bagle or something to have to settle the tummy. Coffee is available but it is very stewed.

The staff was friendly

You had to pay for parking when u stay they. For 2 nights it was 75 dollars. You shouldn’t have to pay if you are staying at the hotel

I had several telephone contacts with staff prior to arrival and was extremely impressed with the courtesy and professionalism I experienced from all staff; and this continued throughout the stay. The facility is very well maintained and appointed, as well as very clean. The room was clean, in very good condition and comfortable. The beds were quite comfortable, too. The complimentary airport shuttle was welcome, a bonus for our needs and the shuttle drivers were also courteous, professional and very helpful and attentive with us. The inclusive hot breakfast was among the best of it's kind that we have ever experienced; good quality, broad range of options and very attentive and courteous staff. Both check-in and check-out, and all encounters and inquiries with front desk staff were excellent, impressive.

Nothing.

The location was great, only minutes from p4 with the hotel shuttle. The shuttle driver was very kind and the shuttle went between hotel and airport every 30 minutes. The reception staff was friendly and helpful. My spacious room had the biggest king bed I have ever seen and WOW, was it comfortable! It was like sleeping on a cloud! The pillows were also great and... a big plus for me, there were pillow protectors. The tv was enormous and even though the control was difficult to figure out, I was able to log in to my Netflix account and stream programs. Despite the fact that the hotel was full of people, it was very quiet all night. The room was spotless and every surface shining clean. A lot of care was taken to make it perfect for guests. The walk-in shower with a grab rail and glass doors sparkled and there was good water pressure and plenty of hot water. I liked the sink area being separate with a big mirror and good lighting. There were refillable pump bottles of shower gel, shampoo, conditioner, body lotion and hand soap on the walls so all of those eventual needs were covered. The hotel does not have a restaurant but it does have a well-stocked shop to buy snacks, candy, drinks, sandwiches, fresh fruit and microwa meals, even wine! It is always time consuming to order take-out so I was pleased to find frozen pizza and lean cuisine to purchase and satisfy my tummy. A few minutes in the microwave and dinner is served! Breakfast was adequate and compared to other post-covid spreads, there was something for everyone: coffee, tea, juice, cereals with milk, yoghurt cups, hot oatmeal with condiments, omelets, fried potatoes, bread, bagels and English muffins and fresh fruit. You could even make pumpkin spice waffles and they were yummy! I would advise getting to the breakfast room early because it filled up very quickly around 8 am. Checkout was fast and easy and it was a quick ride back to the airport in the shuttleMany thanks for a great overnight stay!

The only thing that cast a shadow on my stay was the fact that after a 8,5 hr flight, I was tired and really wanted to shower and rest. Being disabled, I had booked a room with a walk in shower but was first given a room with a tub. The reception staff was willing and able to find me a room with a shower but it took over 30 minutes and was very tiring. The problem was that they did not know which rooms had the showers. This minor problem could be solved very simply by making sure that the reception staff had access to a list of the rooms which had the walk in showers. Thank you for not giving up and finding the perfect room for my needs!