The hotel was in a great location and easy to access. Felix was absolutely amazing! He greeted us with a huge smile and a warm welcome. He gave us tips on how to get into NYC for very cheap and a great places to eat while we were there. The bartender was equally nice! The staff made a purpose to check on us and made us feel very safe.

Mr Escobar at the front desk was such an amazing person. Started conversation right away made me feel extremely comfortable. I believe thats his last name as we had a conversation about last names since mine is a weird one (he has glasses lol) All in all he was great. Also Stephanie called me the next day because my daughter left her ipad in the room and she was nice enough to hold it for me. Great great staff!

Only con was my bathroom smelled like i lit up a cigarette, not sure if someone was smoking in the room next door.

Clean and comfortable. Free breakfast.

The wasn’t very good with communication when we were checking in and didn’t make me feel welcomed. Other staff we met during our stay were amazing though. We checked in shortly after midnight. Person at the desk barely said anything and didn’t even tell me about deposit and just asked me to put my credit card and gave me the keys. I figured he charged extra for deposit and confirmed that next day but I have never had a situation where the staff wouldn’t explain that and the amount to you before they asked you to pay.

There is a bus stop in front of the hotel that takes you to Times Square in 20 minutes. Make sure you figure out the schedule before setting off.

Not much to do around the hotel. Once you come back in the evening, you are stuck.

very clean and comfortable. great location for 167 bus direct to time square ny! Felix was so fun and helpful. OBRIGADO FELIX PARA TUDO. UR PORTUGUESE CANADIAN FRIENDS.

the heat/ air temp. the hotel is way too hot and the room thermostat didn’t work. has to open the window in December.

Location, comfortable clean and quiet room

Pool was being renovated in the summer time. Bed was on the hard side, but sufficed the one night I stayed. Front desk could have been a little more attentive. Felt like I was interrupting the one who assigned my room.

Mirco wave oven , fridge , space , convenient place with Bus stop next to it that takes you in 20 minutes to Manhattan

Restaurant food choices and quality of supper , , bed was a bit squeaky

The service was awwsome!! The Front Desk, Felix was so awesome!! He is so nice and helpful. The airline mishandled my bag and so my bag didn't come until 3 days after me. He offered me personals, gave me tips on how to handle the situation and just made me feel like all was well despite the situation.

I actually booked with another hotel in the area and when I got there they did not have my reservation (even though I had my email confirmation) and said they did not have any available rooms.. What a blessing though because I ended up with the best hotel experience I've ever had. Location was great, really close to NYC. Nice updated and clean hotel.

Staff .. very good.

I had the $10 breakfast. Scrambled eggs, sausage,bacon etc. the breakfast was cold and the sausages were cold and hard . Probably left over from previous day and reheated . But the wait staff were very good and friendly.

We liked the facilities, the room was clean and had everything we needed. The people at the front desk were friendly and helpful. The location for us was convenient, and the surroundings were nice.

We didn't like the breakfast, the continental breakfast should include at least some eggs or something without sugar.