Harry is a hands on Owner. He takes the time to talk with the guests. I have stayed there several times during a Very Difficult period in my life as My Mother was in Hospice Care. He took time to listen and showed his genuine concern. He cleans the facility side by side with his Staff. Exceptionally clean facility. As I arrived early Harry allowed me to check in early and provided me with a bonus regarding my accommodation. The staff is always attentive and very friendly

Nothing

Great value!!!!

its a breakfast included place but there wasnt much to choose from

On outskirts of Watertown NY. We'd had a long day so was very pleased when could walk to a small strip mall with a superb moderately priced Mexican food place to eat. It was reported that same owner ran the Chinese restaurant next door and it probably would have been a very welcome surprise also.

We did not need a 2 king size bed room. But my husband did the booking the night before and I don't know if smaller rooms at lower price are even ever offered.

The room was nice, clean and spacious. The staff were super friendly. Breakfast was continental plus make your own waffles which was nice. The hotel location was easy access to shopping.

The beds were firmer than I'm used to, but comfortable. The hotel halls and elevator seemed chilly. Informed the staff and they immediately went to find out why.

Breakfast included make-your-own waffles. They could have used butter. If anything was missing or had run out, staff replenished it right away. I recommend adding a 2nd chair to rooms that may not have them. Everything was very clean. Overnight was quiet. Parking lot is well lit. I noticed electric charge for cars was available as well. I don't drive electric.

Very friendly staff that quickly responds to requests; we stay here often and I always ask for extra pillows. Nice self-service breakfast. Although I could tell someone was in the next room, I wouldn't say I could really hear them. We have stayed here often and expect we will be back.

They definitely need a new stationary bike. The towels aren't the fluffiest.

I have stayed here several times in the past few months. I have come to know the Owner. Harry and staff are professional and polite. They attend to your needs.

The lighting in the bathroom could be brighter. The shower head needs to be replaced

very clean room, hotel and breakfast room. Staff, very friendly and helpful and professional. Room looked freshly painted a light green very nice. TV, big and lots of channels. Bathroom very clean and with nice towels. Everything was just great.

more fruits for breakfast.

everything was excellent, the room looked freshly painted and very clean, even the remote. the bed was very comfortable. A big screen tv was nice. lots of pillow to chose from. all the toileteries needed. shower was nice and hot.

breakfast is continental so there is not many choices.

Susan the front desk was so sweet and she was very helpful. I was so glad there was a laundry. Our room was clean and very nice.

Breakfast was pretty much nonexistent. I’m not sure if it was depleted before we got there.. but we didn’t get breakfast.