This property was pure PERFECTION!! From the service to the restaurants to the ambience, it was pure PERFECTION!! I can’t say enough about the service!! As soon as we drove up, we were greeted by staff that opened our car doors as well as the hotel doors. The lobby is classy, romantic, ginormous, and set the stage for the whole weekend. The rooms from the halls to the inside were EXCEPTIONAL. The upper scale decor as well as choice of furnishings and finishes were enhanced the romantic feel of this hotel. My husband and I were on a quick getaway for our anniversary. So, they gave us a special amenity of a nighttime snack with fruit, chocolate dip, and pretzels! We don’t drink. So, it was absolutely perfect. We ate early at a local restaurant. So, it was especially wonderful that OKC Tapehouse (in the hotel) was open until midnight. We shared nachos. It was a casual environment, and since it’s the weekend, there was live music. Breakfast was superb and the service was even better. The atmosphere (especially at night) of the rooftop was to die for! Security was nice. It was the perfect, quiet area and it required you to scan your keycard to go to any floor. I also loved the fact that there was a spa on sight and that it was LITERALLY almost on the same lot as the Paycom Arena.

I would have loved a microwave or a place that had one downstairs.

This hotel had a great view of the Paycom Center and Oklahoma City skyline. The room was exactly as pictured online. It was nice and clean. The bed was very comfortable. Lobby is beautiful.

The only hiccup was the valet parking. I was only able to text to have my car brought out once. Every other time due to the high number of people, I had to actually go to the valet window. I was late to my brunch reservation because of the long line and even longer wait for my vehicle. I was told 30 minutes, but the wait was almost an hour.

This is an absolutely beautiful place to stay and the customer service is out of this world! So nice and helpful. Literally next door to the Paycom Center, valet parking makes it easy to get going with downtown fun! Very fair price for super clean, luxury surroundings. Rooftop pool area is incredible lots of cabana spaces, lovely at night even if you’re not swimming. Rooms are very quiet absolutely no hallway or other floor noises. Restaurants, drinks and coffee shop on site are fantastic!

Nothing!

The Breakfast was absolutely amazing! Not only was it amazing it was beautiful.

The room was breathtaking but the furniture was hard & bed uncomfortable. We used the Spa & the lady took to long on the tour & cut us 30 mins short on our massage. Also when we checked out we had some issues with our bill the gentleman seemed as if he were irritated about it. After all it was not our issue it was the Hotels so we felt he could have been more helpful & less irritated about the situation. Other than those few things the Hotel is wonderful. I would stay again.

Location, and quality of everything on site. Room was very clean, spacious and well appointed. Public parking is located right next door at $10 per day or they have a valet service with a higher premium. The choice for inclusive breakfast was delicious.

Right accross from the arena, gets busy in weekends events.

Property was great.

Booked a night just to utilize the pool with a group of girlfriends. By the time we checked in the pool was so crowded and full. We never got chairs. After talking to many people at the pool most of them weren’t even guest. They bought day passes. Really pretty crappy of the Omni Cell day passes and your own customers don’t even get to utilize the pool in the middle of summer. If we would’ve known that, we probably would not have booked.

Staff and valet were EXCELLENT. Bob’s restaurant was incredible.

Room was pretty clean but still had smudges, stains. Placed on a floor with screaming children which dampened the experience. The hotel could try to accommodate families on a separate end of the floor/different floor than those who are there for other reasons. In my case, my friend and I are both moms and wanted a night away to enjoy being on our own for a night but the temper tantrums all morning made that difficult.

The room cleanliness, fitness center, location, pool. Very kid friendlly.

We were there the weekend of the internet outage. We arrived with some friends and our friend were able to get into their room and we were told we had to wait when we checked in a the exact same time, just had a different person helping us. I went to the same person who helped our friends and she went above and beyond to help us. I just wish the customer service was consistent.

Location and atmosphere are amazing.Paycom Center is only a few feet away if you are in town for a concert or Thunder game this is the place to go.

I’ve stayed here many times and had pleasant experiences. But this last time I stayed here there was hair in tub and a face towel hanging on the bathroom curtain pole that was missed by house cleaning. This made us uncomfortable with the quality of cleanliness of the entire room.

Incredibly clean, beautiful and satisfying hotel. The staff were trained very well and treated me incredibly well. They were all professional, nice, and welcoming. The steak I had there was one of the best I’ve had in my life! The room view was incredible. The valet went above and beyond to accommodate my needs.

Nothing to complain about.