The front desk staff was amazing, friendly, and welcoming

The woman that does breakfast weekday mornings spends more time trying to sleep with all the men there than she does doing her job. Saw it happen with multiple men. She blatantly told my husband that she felt that her and him were a married couple and kept touching him. She was rude to me along with the other females there and seemed to only care about entertaining the men

The staff was so exceptional! I am very impressed and will definitely stay here again! I needed an outlet outside to plug in a heater in my vehicle, and they went above and beyond to make it work. The breakfast was really good. The bed was very comfortable and the pillows were great! Usually they are too mushy. I also like the security of the front door being locked and only key card accessible.

The location is more in a business area, not much in the way of places to eat. And alot of tents and homeless around.

Traveled for medical procedure. It was within walking distance to hospital. Rooms were very clean and quiet. Staff were pleasant and professional - dealing with unhappy people.

Booked for location and indoor pool. Pool was not heated to a reasonable temperature, so it was unusable in January, and there was no posted notice, just "sorry" from staff. The hot tub was working but jets were broken. Portland was experiencing an ice storm and parking lot was dangerous. If you parked in the covered parking you couldn't get out because the ramp was not sanded or de-iced. If you parked in uncovered lot your car was frozen into the spot and drive area was not cleared. Barely keeping area cleared in front of the entry door. Portland has frequent winter ice events and one would have thought that IHG would have an emergency PLAN and MATERIALS. Need some lessons from the east coast.

Breakfast was way above average for a "chain" hotel free breakfast. Everything was very fresh and tasty. Lady who checked us in (July 8 around 5:30 pm) was very welcoming and professional.

The area is semi-industrial but close to an "uppity" area. Great location near freeways, but you probably want to use your car for any sightseeing - not a place for strolling too far into the neighborhood in the "wrong" direction - just make sure you're going the "right" direction. But still a good place to stay.

We wanted a place close to Washington Park where my son was attending a day camp all week, and this worked well. If it hadn't been such a horribly gross heat wave we would have enjoyed exploring 23rd straight south from the hotel, there were so many restaurants and other interesting looking places! Speaking of the heat wave, the perfectly working and nicely cold A/C was much appreciated. The beds were great, and the room was very clean.

The breakfast wasn't all that, and after 5 mornings, it was a bit monotonous. The only thing my son wanted was pancakes, but the pancake machine kept breaking down, sadly. Future guests may want to bring a power strip if they plan to do computer work or have multiple things needing charging.

Good location. Check-in was prompt and parking was available which is saying something in this area of Portland. Staff was responsive to requests and the included breakfast was good.

Had to go to the front desk for some housekeeping items. Staff seems to think a 1/2 roll of TP will last 3 people 3 days. C'mon, leave some spares in the room. Conditioner ran out but front desk corrected promptly and pleasantly.

Zero noise at night. Very comfortable. Easy access from freeway.

Pricey. No lounge or bar

I stay at this hotel every time I'm in Portland. It's very well located within a charming walk to various pubs, restaurants, boutiques, bakeries, even the baseball stadium. The entire area is fantastic. Additionally, I like the ease of parking, the friendly staff, the fact that the complimentary tea and coffee station is open 24/7. The suites are roomy and well-appointed. The bed is firm. What more could a person want?

Bed was very comfortable. Amenities where nice. There were plenty of breakfast options.

As I didn't book the room for the view, it would have been nice to see less of the roof. The beverage vending machine could have been better stocked. For a one night stay, I think $180 is way too much. I would pay a hundred at the most but I had no other choice. Parking was a little tight.

Extremely comfortable beds; large bathroom; receptionist was nice and changed our room to one that would be quieter when we first checked in; free outside parking; easy to reach from the airport and in a safe area in the northwest part of town; just down the street a way from Washington Park and a nice area of eateries and shops. nice large reception area; good breakfast.

Good to have chairs, but their placement was a bit awkward if you wished to watch tv from them; had to unplug an appliance to charge my phone on my side, close to the window.