We loved our stay at the Sentinel. The staff were polite, friendly, and went above and beyond for us. We were celebrating our anniversary, and they had amazing cupcakes delivered to our room, which was a thoughtful touch. The hotel was gorgeous, very tastefully decorated. Our room was large, clean, and comfortable. We dined once in the bar, which, to my surprise and delight, had a totally vegan menu, and once in the restaurant. I am vegan, but my husband is not, so it can sometimes be a challenge to find somewhere classy that suits both of us. The staff at Jake's grill were knowledgeable about the options and we both had a fabulous meal.

Rooms that faced onto the tram line could be noisy at times

Sentinel was a great boutique style hotel. It was decorated with such a nice theme, our room was cozy and had lovely skylights. The bathroom is huge with both a bathtub and a separate shower. It was a great central location to walk to most things and right on transit for anything we couldn't walk to.

Our only issue was on our last day we called down to order breakfast for room service, we were told it would take 45 minutes. After an hour of waiting we called back and were told the employee who took our order had left for an emergency and didn't put in our order. If we still wanted to order it would be another 45 minutes and we needed to check out in an hour. I know it might not have been possible but if they could have called us an informed us before we called them back, or put a rush on the delivery knowing we just waited an hour for nothing to be delivered.

I love the bed and had a good night's sleep which was just what I needed after several days of travelling. The pillows were so fluffy and the mattress felt so comfortable. I love the toiletries as well especially the bath gel. The decor of the room is very tasteful. The old school radio is a nice touch. The location of the hotel is very ideal as it is close to restaurants and shops.

I was expecting complimentary bottled water, as well as a dental kit and bedroom slippers, which are regular amenities in a hotel like this.

Very nice room setup. Beautiful place. Comfy big bed.

I didn't like running into the luggage seats, whatever they're called that sit at the foot of the bed- got bruised hard. I also was disappointed to see no microwave in the room. Wasn't planning to eat out, brought food with me but couldn't warm it up. Had to order from restaurant downtown.

Comfy and spacious room in a characterful, stylish building, in a very good downtown location - lots of good places in walking distance and transport a stone's throw away.

I made a request for hypoallergenic pillows when booking, but had to request this again after arriving. I was also erroneously charged for valet parking after checking out and had to contact the hotel to rectify this. Both issues were quickly resolved by the hotel.

The room was very clean and elegant, but everything that was there was artificial. like books, and the "library" that they show in one of the pictures is just a small space that is only for pictures, you can't go there.

The hotel was located at the heart of portland, which was a struggle because the streets was one direction, so when I saw the hotel, was too late, so we need to make a long U turn, to get it back and park the car.

The hotel is beautiful, the Fortune bar made great drinks and Jake's grill was delicious. The staff were extremely nice and helpful; not a sour face anywhere. The virtual cocierge made communicating our questions and needs much simpler. Really top notch for customer service. The "Room at the end of the hall" was a nice addition.

There were quite a few broken items in our room. In the Bridgetown Parlor Suite, some items that did not work: Jetted tub (dissapointment for me) Electric skylight blinds Nesspresso machine (only coffee machine in the room) Electric Safe Couple cleaning items missed, fake fingernail on the ground, pill in the closet, nothing major but still a little gross (fingernail anyway).

Room was comfortable and had a terrace with fire pit and view of Portland skyline. Appreciated End of Hall amenities. Bed and linens were very nice.

Shower/bathtub needs a grab bar. Liquid soap for washing hands would be preferable to small bar of soap. Bathroom very small. Furniture on terrace very very uncomfortable - would have spent more time on terrace if seating was better.

This was our second stay at Sentinel - the first time, we had a bigger room, which was a fantastic oasis during a massive rainstorm. The only major difference in our smaller room was only one lovely chair around the nice table. On our first visit, during Covid, there were many deficiencies, due to staffing levels no doubt, but we liked it so much, we came back - it is just so pretty.

The major appeal of this hotel is visual (vintage, but welcoming), in my opinion - I’d like to see that energy reflected in the front desk service.

Hotel was 5 star from check in to comfort to atmosphere. Beautiful historical and contemporary elegance blended through out. Our original room was small but very lovely in style, comfort and quality. Did have issue with humming noise and floor vibration in our room and believe it was probably due to a boiler room below us. However: without hesitation we were immediately moved to a very quiet room. Although they were unable to give us a room with a king bed as per our original request when we were moved, we were given a huge and very quiet room with two luxurious queen beds. Again, Check out was easy and valet had our car ready for us for our departure. Would very highly recommend this hotel.