The location was perfect; right in the center of everything. We were able to walk almost everywhere we wanted to go and it was a short commute to Lincoln Financial Field where we were seeing a concert. The space was clean and comfortable. The app for door locks was very convenient. We really enjoyed the roof top lounge. And we appreciated the convenience of the supply cabinet in the lobby, and the lockers where you could leave your bags securely either before or after checkout if needed.

The only thing we weren't crazy about was the noise from the subway right below the bedroom that impacted our sleep. It was mentioned in the listing but there was supposed to be a white noise machine. There wasn't one in our room so not sure if it would have helped or not. It wouldn't dissuade me from staying again though.

Check in and check out were easy, quick and completely online - perfect for anyone with social anxiety like me. The apartment had every amenity you need, from towels, in unit washer/dryer, through cute decor, teas, extra pillows, to pots and cutlery and full real kitchen. It’s like the apartment building - no hotel stuff on site. I didn’t need to but you can contact help by the chat - again perfect option for people like me. I was so happy and stress-free with the whole process! Also, there is very cute roof top you can access with your mobile key/code.

It was a little bit loud (both AC and street noise even with closed windows, like they are too thin?) and I’m from NYC so I thought it won’t bother me. But they do provide you with earplugs so it’s fine! Kids slept through it all too.

The unit was excellent with all the modern conveniences you need, ideally located just 10 mins walk to the heart of the city. It is secure and close to cafes and shops.

Whilst it is on a Main Street with some noise it was fine and you get used to it! You need a google account to watch TV and if you are an overseas account holder you cannot get access to some channels!

This hotel/apartment was an absolute gem. From now on I won't want to stay anywhere else. They even had an electric cattle which for Europeans is a must in the kitchen. A part that the place felt like I am the first one to enter to the apartment. I have never felt this much comfort away from my home. To be honest I wanted to extend my stay just because I wanted to enjoy the place a little bit more. The cleanest place I've ever stayed, the easiest check in, the most comfortable matrass. it was just a wow.

It would be mice if there would be rugs in front of the sinks in the bathroom and kitchen. Or they could offer slippers, the floor was too cold.

Fantastic location. Wonderful apartment. Great lay out. Lots of room.

Fire alarm went off Christmas eve and did not quit beeping until we replaced the battery. It took awhile for my husband to find an open store that sold batteries. Consequently, none of us were able to sleep through the beeping. Staff did show up around 1:00pm to fix beeping alarm (Christmas day), so we did appreciate that effort. I might recommend changing out the fire alarm battery every four months as a preventative measure.

The location was the best and worst part. We were walking distance to great restaurants, downtown, the historic district, and it felt very safe as we walked during the day. BUT, it was right next to the Broad St subway line which was very audibly noticeable well into the night. Sonder did provide ear plugs. Also, the storage lockers before check in and after check out were AWESOME to have. We were flying a budget airline and brought only backpacks. It was great to drop those off before exploring Philly. Access to filtered water in the lobby, a full coffee machine and tasty coffee were also pluses for us. The rooftop view at night was really cool. Certainly the good outweighed the bad significantly.

See above. I loved the automated aspect of entry, but on the second day, the doorkey aspect of the Sonder app kept freezing up. We had to use the access code instead. Minor inconvenience.

There was no breakfast we cooked our own. There was everything at hand to cook with except knives and forks which I thought very strange.

Would have liked someone there to ask some questions. Thought the TV should have had some stations worth watching. Couldn’t even get the news. Everything else was excellent.

The location is great. Close to Center City, great restaurants, theatre, University of the Arts. Very walkable. We used Spot Hero, parked our car, and did not get in our car for three days. The apartment was very comfortable, loved it. Wonderful living room with a great view of the city.

This is beyond the Sonder's control. Unfortunately, some groups of people rev up and down Broad Street with outdoor speakers on their vehicles. The Sonder did actually provide earplugs, but they were in the spare linen bag- we would not have found them if we did not need the extra duvet. We have stayed in other Sonder properties that had "noise machines" that help cancel street noise. This would be a good idea for this property. If you have early morning meetings, this may not be the place for you. That being said, we would stay at this property again because of the location and nice accommodations.

Centrally located. Close to SEPTA. Great restaurants nearby. Parking within 2 blocks. Beautiful clean apartment with all the amenities

Noise from street. Apparently South Broad St is a drag strip on Friday and Saturday nights snd the sound of cars racing down the street and playing music louder than a Taylor Swift concert could not be drowned out by the complimentary headphones.

Beautiful place, modern, well equipped, superb service via the Sonder app, super comfy place. Location is good, close to all sightseeing, safe area. The apartment is big, enough space for the kids to run around and play

The apartment is gorgeous the only issue was that the sound isolation is poor, so you hear a lot of noise from the street (lots of bikes), it's also on one of the main streets